Location was perfect. The kids loved the pools and lazy River. The view from the room was great.

When checking in I was told that the water would be shut off one day and that they could ever from 9-5 basically any day of my stay to clean the carpets. I was to have my items lifted off the floor. This was a horrible greeting. I paid to relax not to feel like someone would come to service the room at any moment (that should be done between check in and check out of guests) and that I would be without water. That was ridiculous. Felt like an older hotel that could use a facelift.

the property has everything we were looking for, indoor and outdoor pools, right on the beach and next to boardwalk. location was excellent. the poolside bar was an added bonus we weren’t expecting!

the property is a little dated. towels could be bigger both bath towels and pool towels. front desk staff always seemed a little annoyed.

Like the location, the staff was friendly and the hotel was clean

That are room was a the third floor and the was no elevator, we had a baby and had to carry the stroller up and down every time we went out

We love the location of the area. We have been coming for 5 years in a row and this time we decided to make a change and stay at another location. So glad we did! We were closer to attractions and we loved being able to just get out and walk the boardwalk and within walking distance be close to stores. We go in October of every year. It not as busy as the prime months are, so this location at this time is perfect for us!!

Location and room was clean

Smokers allowed to smoke around bar patio.

Staff was super friendly. Housekeepers made sure we had fresh towels and trash puck up daily. The room was big and clean. Beds were comfortable (no bugs, we checked). Beach access from hotel. Location of hotel was great, close to everything. Pools were clean and had security cameras in the pool area.

Indoor pool area: Pool door was at the parking area entrance. Anyone from the outside street could gain access to the indoor pool. You did not have to scan your key card or anything to get into pools.

Love this place!!! We’ve stayed here many times and it’s so close to everything we wanna do.

We’ve stayed here many times during the off season and normally there’s no issues. But this time when we would go to the pool or lazy river some employee of the hotel would come and open windows and doors, which allowed the 35 degree outdoor temperatures to come into the pool area. This never happened before, it was always warm enough for u to have an amazing, relaxing time. But this time it’s like they were intentionally trying to make it cold so no one could enjoy themselves

We never ate breakfast at the resort.

I did not like the $150.00 fee charged during check in for (if) there were room damage. Why charge me for something that did not, has not or will not happen.

All personnel very helpful and friendly

Needs renovation

Location,

wasn't forthcoming with information. "Two lots across the street for parking". Left out there was an addition 2 story parking garage. Drove around panicking because the lots were full then it was shared there was a parking garage. Key to room did not work. They tried fixing it 4 times and finally changed it out. Had to use room key to operate elevator. Pain in the backside. They claimed it kept the "rift raft out". Funny thing, the pizza door hangers found their way to our door multiple times. The iron gate to the bar directly below our SLAMMING SHUT every time someone went through it.