We stayed on our way up to Illinois from Alabama and then liked it so much we stayed again on the way home. Front desk staff happy & helpful. The entire building smells fantastic! Our room was nice, clean, and cozy. The afternoon clerk suggested a new restaurant (2 minute drive just down a little further on the service road) called Old Glory. Great recommendation. I saw several guests enjoying the hotel breakfast, but I didn’t get anything. It was a little crowded as I was leaving.

I wish there were exhaust fans in the bathrooms. The little bar area will be great once you find a bartender.

Breakfast was really good but I was disappointed Mrs Bettie was no longer working there.She had a way of making you feel extra special.I was looking forward to having conversations with her.Overall it was a nice trip but like I said I was looking forward to seeing Mrs Bettie.

Nothing I had my son with me and he express how comfortable his king bed was.He said he never took a nap in the middle of the day but really really enjoyed the facilities.

Only place in town that could accommodate my large family

No fan in bathroom. Had to retrieve own linnens for pull out sofa bed despite common sense saying there’s people clearly needing bed. Front desk staff was either super nice and friendly or completely void of social skills. No in between. The second day crew is the only reason I don’t say this place is terrible

The room was large and clean. The hotel was beautiful and close to many restaurants. The staff were friendly and helped us with our needs. I was there for my VietNam Army vets reunion. The breakfast had a menue where we could order things not normally found in other hotels. Most other places only had a continental style breakfast. I've stayed at Best Western Hotels and would not book any other Hotel Chain. They are the best value for the money.

Breakfast items were really going quickly and we were lucky to get what we wanted. A little later in the morning and we would have not been able to get yogurt etc. even though there was over an hour until breakfast was over.

Would have liked more fresh fruit selections. My husband did NOT like the coffee maker at all. What happened to the regular coffee maker instead of the pods?

The property itself was very clean and within easy reach of everything.

There was a stained (dirty) comforter on one bedding set, and I had to go to front desk to remedy the situation. Staff very apologetic and helpful concerning this. The coffeemaker in the breakfast area is slow and requires the attendant’s expertise often.

Did not get up in time for breakfast so I can’t say. Our room was not ready until about an hour and a half past check in. We were understanding. I know businesses can be short staffed. Staff at front desk was awesome. The lady that was bartending was also friendly. Beds were comfy, room was clean. The only thing negative was the landscaped areas in the parking lot were full of weeds, so not very attractive. But in general, was a nice place to stay.

Location and cleanliness

The shower had no shelves to put the soap and extremely small shampoo bottle and no safety bars. Breakfast area was very small for such a large hotel. High tech coffee machine had a line of people because it took a while to brew that delicious coffee.

The location was great. There was a cracker barrel restaurant very close to the hotel and that was nice. The morning breakfast was really good. The staff kept the food stocked. The room was nice and comfortable.

They probably were short on staff perhaps as the trash cans were pretty full in the breakfast/lobby area.

Hospitality was on point! Great atmosphere and enjoyed the outdoor seating areas and bar after a long day in the car. Breakfast and coffee were both great.

The pool was cold, but that's a given since we came in September. My son said the sofa sleeper was uncomfortable.