Breakfast was not so good. Desk clerk was very nice when we checked in. I booked one too many days by accident. I was allowed a refund for one day. I thought that was wonderful. I do appreciate that.

Having to get my own towels. I asked t he cleaning woman for 3 towels while she was in the hall. But she said she did not have any. I had to go to the desk to get them. I dont like anyone coming into my room while I'm there. So I tried to catch the cleaning woman in the hall for towels.

The location was centrally located. it was a short drive to downtown, right next door to restaurants and a mall, and only a 10-20 minute drive to the ball fields we were going to. Breakfast was standard but decent, there are long lines and limited seating if you go later in the morning. It was easy to find as well. I work remotely and the Wifi was strong enough for me to take care of the things I needed to do while staying. Overall I would stay here again

we were on the first floor and noticed a weird smell in the common spaces but it wasn't in the room so it didn't bother us. I can't speak for the higher floors as we didn't go up there. Maintenance did decide to vacuum or something right outside our door at like 5:30 one morning but I think that was an isolated incident.

The property was clean, plenty of parking, staff was wonderful. Very nice and pleasant. Everything worked, our room was clean and very comfortable bedding. The products offered in the room were wonderful as well, the hand lotion, body wash, and hand soap I loved.

Finding it was hard because it was hidden behind trees and the sign is visible from the main road. The breakfast was also lackluster. Mostly just continental with dry sausage Pattie’s and weird tasting egg omelette. The waffles were good and the muffins were decent. Overall, not bad though.

Loved the location and the safe feeling the hotel gave us. The breakfast area and lobby was very clean and welcoming. The rooms had good space and were comfortable. Great service in the morning checking out.

The lobby was full of people hanging out and playing a game when we checked in after a long day of driving. Their voiced carried and it was hard to hear the lady checking us in at 12:15am. I felt like the lady behind the desk was annoyed when I would have to ask her to repeat herself, but she was naturally quiet and the people were quite loud. I got the impression she wasn't enthusiastic or even slightly happy we showed up. However, I know I had a long day and 5 kids to get settled in, and for all I know she had a long day of dealing with customers. So hopefully her night went well, and we were just thankful to have a cozy room to sleep in.

The property was clean, updated, quiet and in a prime location with many nearby restaurants and a mall. It was within a 30 minute drive to Nashville, which was perfect.

The only downside was that the toilet had a leaky valve and ran during the night. It was brought to the attention of the staff, and they scheduled a maintenance visit.

The staff was understanding due to my wife was stranded and wrecker drove her from Alabama to the hotel with our van. They allowed it to sit on property until next day when wrecker took van to repairman.

Breakfast varied day to day and was quite good. Suite was spacious with plenty of room to relax. Location was convenient to sites in Franklin and Nashville.

Located directly across from the mall, this hotel was very clean and had one of the most comfortable beds I have slept in. We also visited the pool which did not have much seating around it, but that was not a problem since it wasn't terribly busy. The staff put out free cookies daily.

Breakfast was a typical self-serve continental breakfast, but there was also an option to grab a prepackaged breakfast on the go.

Great location!

Rooms are showing their age. Faucet in bathroom sink did not work well, needs to be replaced.

The staff was very friendly and helpful. The room was spacious and very clean. The beds were comfortable. And we especially appreciated being able to bring my son & daughter-in-law's fur baby with us. It was also nice to be given a full breakfast with the room fee. A+ from our family.

There were kids running the hall for a bit when we first arrived. (Not any fault of the staff.)