The best part about staying there was the lady who was working the front desk. she went way beyond, and above her way to make sure our stay was excellent. I cant remember her name , and she wasnt there when we checked out. I hope there is a way you can find out who she is and give her my thanks. The best hotel desk person that I have ever encountered. and I do a lot of traveling. I hope shes there the next trip I make to Jackson TN.

Convenient - right off the interstate and several retail and dining places. The front desk clerk, Amanda was very professional, courteous, and went above and beyond to help me retrieve my car keys that I accidentally through in the trash.

The room that I stayed in wasn’t as clean as it should have been. There was dust and human hair in the bathroom and also on the desk in the bedroom. Also the underside of the toilet led was dirty.

The stay was very pleasant, and there were no problems. There are two main reasons that I marked anything off: 1. There is no cancellation availability when booking this hotel. I've never seen a hotel that you couldn't cancel if needed within a reasonable amount of time. 2. The hotel is nice and clean, but you can see its age.

Have a normal cancellation policy.

The woman at the front desk, Amanda, is a wonderful person who treats you and your family like old friends. Our family was there through a tornado alert and she helped to make my children feel safe and comfortable. Every hotel should have someone like Amanda.

Everything was great

The location was great. It was close to restaurants and Walmart as well as a Sam's Club. The front desk attendant, Amanda, was a sweetheart. Our room was upgraded to suite. The room was very spacious. The hotel is nice.

I wish they had a little more variety in the breakfast. When we walked into the hotel, the smell was like old. If they would do a thorough clean from top to bottom, they could make it even better hotel.

Breakfast was good. Very nice to give us a room on the ground floor as we travel with my service dog. No deposit required and no questions asked as we were exhausted from driving 10 hours and had stopped at a Best Western first where they wanted a 150 dollar deposit and wanted us to sign a form saying if there was dog hair they could keep it. My dog doesn't shed, but I couldn't guarantee there wouldn't be a dog hair somewhere giving them the right to keep my money.

Room could have been a bit cleaner at least the floor. The rest was good

It was nice, clean for the most part, and staff were fantastic. The lady at the front desk got us in last minute due to the other place we booked being horrible. Thank You for saving our butt's. LoL

The elevator door opened really slow, almost like it didn't want to open. There was a sock or 2 behind the end table when I went to plug something in. The fridge was very loud.

I had requested 2 rooms and was thankful at check-in that they put us close together (across the hall). Both rooms were 2 queen beds and had plenty of room. The bathroom was nice a roomy and well lit. The lady overseeing breakfast the next morning was great. She checked on us a few times to see if we needed anything and you could tell she was busy keeping everything well stocked. At check out the lady working the front desk was super polite and friendly.

The parking. I know its first come, but it was late when we arrived and traveling with kids was not fun having to unload on the backside of the hotel. We did find an open side door that had a note on it that should be closed at all times.. We went in anyways (being that we were freezing due to temps dropping). Still not a bad experience though.

Everything was great I would definitely recommend this hotel 5star 😊 Also the staff there was awesome especially Amanda I love her she was a lovely person she made sure that we had a good stay there. The breakfast was also great different variety to choose from. I would love to come back here.

Relatively Nice Property. Great Staff. Reasonable Rates.

Quality of Maintenance & Cleaning in Suite Bathroom. The Toilet Seat was Extremely Loose (Safety Hazard) and The Faucet on the Bathroom Sink was Loose as Well. (…Both of Which Should Have Been Noticed & Addressed if the Bathroom Had Been Appropriately Cleaned/Serviced Prior to My Check-In.)