It shows incorrect on google maps of its location. I only booked it because of its location which was incorrect after I arrived in Edinburg. It was actually located 2 miles in the wrong direction. There were other hotels that I could of booked that were much closer to my family’s event.

Real fast started good but by the end of stay sucked no food available. Every morning it was like another item was not available. How could not have mil or juice when there are tons of places to obtain them. By the end of stay you could only have black coffee especially if you didn’t like hazelnut. No juices available. No pancake mix no bread only bagels. We made a joke that we will probably have apples for breakfast on are last day.

See above. Staff was wonderful except housekeeping. On check in asked if they would come everyday and was told yes. Had to get towels and toilet paper four times out of nine days with no housekeeping services. Then told are last nite we had to request it.

We are a family of 5. A 10 yr old and two11yr olds Well theres 2 beds a pullout couch with a long chair. When i went to ask for 3 extra blankets they did not give me any issues as other places have given me. My kids were able to use them to lay out on the pullout and cover up so thank u alot!

The pullout couch should have a bed sheet on it. Or one available to use no one wants to sleep on a couch mattress other ppl have slept directly on

Quick online reservation without paying. Quick check-in and check-out with knowledgeable desk clerk day shift. Easy entry into the room. Very clean and welcoming asthenic. Punctual and great breakfast. Convenient access to elevator and ice maker. Loved the bed and lounge chair. Great setup for disabled. Great parking for disabled and happy to have luggage cart usage.

Was not allowed military discount due to reservation online. Odd that another Holiday Inn Express did provide on-site military discount a couple of months before. Remote battery weak and used a spare that I had. Kitchen was dark where the microwave and fridge is located. Lights were blinking in the room during the night. Could be weak batteries or bulbs... one was bluish flicker and the other was yellowish light flicker. Window blinds switch did not work. Desk clerk was vague in replying to our options to stay one more night so didn't pursue.

The room and staff were very nice! Also really enjoyed the pool area.

Between 12-4AM when the hotel doors lock, my boyfriend went to get something from our car. When he used his key to get back into the building, two people snuck out of the bushes and followed him inside the hotel. The 3 of them walked all the way to the elevator together. After seeing how suspicious their behavior was, my boyfriend asked if they belonged in the building and had room keys. When they confessed to not having reservations and having no business in the facility he escorted them out of the building. This was a little unsettling and sketchy to our overall experience.

It had nice surroundings, comfortable, and clean. Didn't have that over power chemical smell from the cleaning product.

I had booked the room for 4 guest. When it was time to shower that night, there was only towels for 3 people. I called the front desk and they told me I would have to go pick up the towels myself downstairs. I went downstairs and the man at the front desk told me there was a towel shortage. So I have to go upstairs and bring the towels back down to him if I want to get more towels. Plus I have to wait till a later time to get them because they just got put in the washer.

Everything was great- Rommel was extremely clean, breakfast was much better than most hotels I’ve stayed at.

The refrigerator in my room was broken #206. I was so busy leaving early and coming in late that I did not have time to report to the staff members.

the personal in the front desk were awesome my trip was for medical purposes and they make sure i was comfortable I’m bad with names, but he was in the morning shift excellent young man! the place was very clean and the room was excellent clean comfortable beds. the facility itself felt very cozy! 💯

NO COMPLAINTS!!!

the staff as a whole, were very professional and accomodating. I would recommend this hotel to any person that would decide to stay there. The breakfast was outstanding.

For my stay, I would say that was nothing I would give a negative remark on. The staff was polite and a great disposition. It would be hard to give a negative remark on this professional staff

Everything was exceptional from the time we got there till we left highly recommended.

Maybe if the breakfast was changed a little daily with other options so it’s not the same every day but other than that great