We went out to breakfast both mornings. But my husband went down and got coffee and an orange before we went out each morning. We love the swimming pool and workout room. We love the location. Easy to get to all the family events we were attending. We had an A/C problem in our room. The staff member was very helpful and finding us a new room.

The A/C in our room was not working. We had to move to a new room, which I'm thankful for.

The pool and hot tub were comfortable, but could have been cleaner. The female staff were friendly and quick to respond to our inquiries. The breakfast was as expected, good coffee and ample offerings.

They state there is an airport shuttle, but when we arrived and called for one at 2:30, despite our notification of a 3:00 arrival time, we were told that they only pick up after 5:00. That would have been good to know ahead of time.

We stayed for 5 nights. We did not spend a lot of time in the room as we were exploring most of the days. The staff was kind and helpful. The room was spacious, bed was really comfortable and there were loads of channels on the TV.

The restocking of amenities (body wash, shampoo, conditioner, coffee and cups) in the room was a bit lacking. We were at reception asking for supplies almost every night.

It was nice. Breakfast was great

I searched for this hotel for 45 minutes. There's no signage to tell you where it is and gps took me to a completely different hotel. This one sits behind a garden Hilton and no signs saying where this one even is. The lady at the spark hotel told me many people get sent to her property because of gps

The staff was amazing the beds were super comfortable. Didn't make it to breakfast but it was complimentary and hot.

It stormed both days that we were there when it storms even if the storm ends they will not let you go into the pool or hot tub area they told us it was closed both days we were there.

Spacious room, big bathroom, good amenities/appliances in the room, comfy bed, slept really well arriving jetlagged at DFW after a transatlantic flight.

Info of how to get to the hotel on arrival at DFW could be clearer. In the afternoon/evening their courtesy shuttle goes only every 2 hours. The taxi ride from the terminal to the hotel was ~ $35, which included the toll road and credit card fee. Returning to the terminal the next morning was with the free shuttle - no complaints there.

The straff was amazing! The woman who picked us up in the free shuttle from the airport was more than nice! The staff checked us in early and we were provided free breakfast even before checking in. The poolarea was great for the kids! The beds were very comfortable. Our King suite was good for a family of five. All staff was very helpful. Perfect place to stay for a layover!

It was only 4 miles from the airport, which was important because we were in and out of Dallas with a single night stay. Everyone was friendly, and they had a full service breakfast included in the price. I had expected a continental breakfast, but they had the full gambit of eggs, bacon, sausage, pancakes, yogurt, oatmeal, etc. Definitely a good value.

I have no complaints.

Cosy room,bed.Close to nearby restaurants

No reply to emails sent before our stay to ask about shuttle bus pick up from airport . Only to discover when we arrive shuttle bus only runs certain hours cost us to pay for taxi to hotel ,but it offered return shuttle as we were in that shuttle bus certain hour time

Service was great, staff was wonderful, bedding was clean, beds comfortable.

Was disappointed at the chipped wall paint and bathroom, though clean enough, had many cracked/broken floor tiles with no grout. Shower/tub had brown messy caulking and poor repairs. Was not up to Holiday Inn Express standards.