The room and amenities of this hotel are wonderful! The room was very spacious with a lots of room to store and spread out belongings. The larger fridge was so nice to have. Continental breakfast each morning was always ready and plentiful. The room was quiet, dark, and climate controlled. The staff was very friendly and helpful and made our stay enjoyable and seamless. We stayed here while attending a convention at Freeman Coliseum and couldn't have picked somewhere more convenient. With only a 3 minute drive down the road and free parking at the hotel, our stay was very affordable and practical. We went into downtown San Antonio on multiple days with no more than a 7-8 minute drive anywhere. We would definitely stay again!

The hotel is very well-maintained and clean but is an older builder so it comes with some of the expected charm of age. The hotel rooms have hard floors (laminate and vinyl) which makes it more noticeable when someone is walking around their room above yours. With the sound of the A/C unit, it was very muffled but still there. Earplugs would probably help. No other external noises otherwise (hallway or outside).

Proximity of the hotel to main attractions Front desk available 24 hours each day Free parking Daily cleaning of the room Safe and secure location Good facilities Nice room curtains which effectively kept out light aided adequate rest at night Check in and Check out were both seamless and fast

There was an odor in the corridor of the floor I was at, on some days Lighting in the room wasn't bright, except for the desk light The refrigerator in the room wasn't working optimally. It didn't get its contents cold Some front desk representatives didn't respond to greetings. Not okay for someone working in the hotel industry

Convenient to freeway. Free parking. Well kept property. Clean room and hotel. Comfortable bed. When we asked for our room to be cleaned the following day - it was cleaned to our expectations. Staff very friendly and went above and beyond from front desk personnel to housekeepers. Food was good.

Feel the room could have had some upgrades - maybe a bench to sit on in room. Some outlets didn’t work. Shower floor was a bit slippery. Floor in front of window was a bit damaged/weak. The rolling desk chairs in the above hotel room could be heard in our room below rolling across floor. More hot food would be great - biscuits and gravy, bacon. Maybe some fruit.

This 3-day stay could have been a disaster, but with the attentive response of the desk staff, it turned out to be very pleasant after all. The night we arrived, there was VERY loud stomping and dragging noises coming from the room above. Since it was late, and we needed to rest, I called the front desk to complain. They tried their best to address the problem with the tenants above, but it was still somewhat noisy. For the rest of our 3-day stay, our room was very quiet, peaceful, and restful. The breakfast was hot and for us more than adequate. We will definitely return for another 3-day stay soon. Btw...I wanted to score this hotel a "9," but my wife insisted that I give a "10!"

VERY noisy our first night.

I loved the welcome I received upon arrival. I loved seeing the staff engaged and their friendliness! I loved the smell of cleanliness. I also felt safe! Shital and Walter are the best. Really, ALL are the best. I just didn't grab everyone's names. My stay was delightful and I plan to stay here again-- as long as Shital & Walter and the staff are here!!

Honestly, the only thing I didn't like and I don't like is that those of us who are not "pet people," (especially due to a past trauma) have to be on elevators with them. That's our issue with any hotel these days. I wish there were as much considerations for non-pet "people ". We don't hate them. Some of us are genuinely afraid and allergic. Anyway, this hotel is still good.

Everything was so absolutely amazing! The rooms were clean and the a/c worked great. The room was so spacious with 2 queen beds then a fold out bed/sofa in nook between the restroom and the bed area, it's great. The pool was so clean, we went multiple times throught our stay and it was pristine every time. There are towels ready and folded for when you come out the pool and the elevator is right around that cornloveMy family and I loved how close everything is to the hotel, like literally anything you want or need is within like 10-15 mile radius. You name it it's there, a mcdonalds, popeyes, Starbucks, dollar tree and heb, a vape shop within a 5 mile radius then there's a Walmart, dennys,wendys,taco bell, kfc, wings top within 10 miles. It boggles my mind how conveniently located this hotel is. Then aside from the convenience of the location the staff are so friendly, welcoming and super accommodating. Throughout the evening and night I would look out the window and see Walter or yosh walking around the grounds with a flash light every single night and that made me feel safe, it really put some of my worries at ease, I really really appreciated that. We loved all the staff (especially Walter😀 ) every single person we interacted with while we were there was just so absolutely amazing, friendly and accommodating. Like I said in my review last year, "we will be back next year" again, so we'll see yall then guys 🫡✌️👋

There was absolutely nothing that I did not like.

The location, the staff, the room. It was all perfect, its right next to some apartments with a small park and it feels really safe. The bathrooms were clean, sheets were clean. The entire room was just absolutely perfect and the price was amazing. The breakfast is good too, they provide your choice of cereal, waffles, toast, sausage, eggs, oatmeal.. juice, coffee, apple juice. Its just all around great. I loved it 10/10 I would definitely stay there again.

The elevators seem a bit spooky but it might just be me since elevators have always made me feel nervous.

The staff were very helpful. The room we were given initially smelt damp and musty so we asked for another room and was moved straight away to a larger room which also had a large fridge/freezer in it. Ideal for us on a road trip and keeping our drinks cold. The hotel was busy as there was a concert on at the Frost Centre so lots of people were staying there as it was a convenient location for the concert venue. Although it was busy there was sufficient room in the car park.

Nothing adverse - all good.

Hotel was comfortable and extremely clean- from lobby to our room. The front attendant, Yash, was amazing! He was so polite since we first got to the hotel and throughout his shift. We were there for a concert and stayed outside hanging out until late night. I love that he kept going around the parking lot late at night making sure the vehicles were safe and still asked us if we needed anything. He's such a great person to come across! I thought he was someone in charge but he said he was a regular employee. Well, for us, he went beyond a regular employee. Again, thank you, Yash! Hope this review gets to him.

I appreciated that the property offered complimentary parking, unlike many other hotels I researched that charged extra for this amenity, which I believe should be standard. Additionally, I liked that the parking area was located at the rear of the hotel, was gated, and not exposed.

The hotel and its service were excellent, but the surrounding area was somewhat seedy, with a noticeable homeless population. While this is largely beyond the hotel's control, I appreciated the presence of a police officer who patrolled the area at night, which provided me with a sense of security during my stay.