Rooms and bathrooms are clean and spacious, and the hotel is super close to all sorts of main attractions and events. You've got pike's place market, the Seattle Art Gallery, the ferris wheel, the local hockey stadium, amazing restaurants, the waterfront, etc.

There is an additional "destination fee" which includes tickets to a bunch of events and some credits for food at the hotel, but it adds yet another expense to all the other miscellaneous taxes and fees, so it always ends up costing more than you expect...

It was nice in a great location but very overpriced. When we got there we found out that there were:taxes (which we expected), plus a resort tax plus fifty eight dollars to park our car. In the end, unless you don’t care about cost and really need waterfront, I would look elsewhere.

Bed was comfortable, facilities and space were modern, food at the restaurants was very good, and their free coffee was good too. I appreciated the gift they were giving out for being a guest.

I stayed in room that had the view of the water, but I had to see over a roof top. It would've been a nice touch if the roof had been made into a green roof, just to reduce the visual impact of mechanical equipment and roofing materials.

I cannot express. The guy is from Egypt. He is the bellman .I wasn't out of my uber. It was a bit rainy. He was there with an umbrella. And had my luggage taken care of and he was so nice. There was a line because ww were all cruising 🛳 soon..he went and got us water and explained the restaurant. He deserves a raise. He was pleasant the entire time I stayed. So, was the staff. My friend was on another floor . So, she wanted me to move. The manager came himself to shoe me the room. To see if I approved. I am booked to go again next year. And I will stay there again.

When I ask for a print on my bill the staff told me about the parking ticket and ask if we park I said no we use the rail and we did no use the car so he credited us 72 dollars for parking and I appreciate that Also when we go there our reservation was only 1 bed and I reserve 2 bed So the staff just ask for additional rolling bed and move us to another room with better view of the ocean It was better for 2 bed but we took as long as there is a bed for us

It’s expensive even the junk food We did not use the breakfast that I paid

Decor and room renovations

Railroad running behind it ; very noisy neighbors in connecting room. Lighting in room is very harsh - especially by beds - should have adjustable or dimmable lamps by beds. Lack of and/or low quality amenities (coffee, toiletries) - for this category proper, the amenities should be better.

We arrived quite early in the day and were given an early check in. We really appreciated the ability to drop our luggage off in the luggage room but were even happier to be able to get to our room early.

Only option for parking was Valet service. They did a wonderful job but just got expensive as there is a fee to park on site in addition to tips.

Lovely hotel with a great view

While being close to the water was beautiful we had a minor snafu getting back from the main part of the downtown with a wheel chair guest and finding a working elevator down to the hotel level. We made it work and found one nearby, but I may consider a different stay if traveling with disabled guests in the future

The location right across from Pier 66 to our NCL Encore cruise, perfect, bar could be open later as we didn't arrive till 10pm and it was shut, used it fully the next night though. Reception staff were amazing, but I really need to give a shout out to MJ who went over and above his duties, was so helpful, funny, professional at the same time. helped us loads with lots of things.

Bar not being open, running out of coffee in the morning twice

Love the rooms and facilities. also the valet service is pretty nice

Your front desk ladies are the first face to the hotel. Help them with a training when it comes to body language and face expression. they lack warmth, joy.and customers appreciate a smile.