Very unique. Great location. Artistically decorated in fun ways.

Noise level was horrific from outside on the weekend. It's across from two bars and they're LOUD on the weekend. With noise and music. It'd be fine if I didn't have to get up early to work on the weekend. But I do. Also there's no warning of if your room involves stairs. Which are super narrow. It's impossible to haul large heavy luggages up those if you're small.

The beds were comfortable.

The cleaning staff was super loud, yelling back and forth in the hall while we were still sleeping. There was trash all over the front of the building and it was a converted house, not a hotel as expected. No microwave and the hot pot provided had mold all over it.

The property was close to downtown and the touristics places and the room was very confortable.

Because there was not a physical front desk to do the check in, took us a little time to contact them for some issues at the moment of doing the online check in. Also the walls are not well insulated so you can get some noises from outside or other rooms.

We loved that it had a separate bedroom with a door and an extra bed in the common area. It was cozy and clean and we were able to get breakfast across the street. The beds were comfortable and the shower was nice. We appreciated the water bottles and the free parking! Our only issue was that the check-in was digital, and it was annoying that it didn’t work! Please, a physical key card is easier than a digital experience that didn’t work and wasted our time reading the instructions!

See above

I liked the cleanliness and space of the room itself. Complimentary teas and foods were so nice. We also appreciate that they could look after our luggage for half a day after we checked out. Overall, it met my expectations for the price

They are not very flexible in terms of customer service. Although they said they operate 24h customer service, their response typically takes a few hours in chat, and they often do not take our calls.

What breakfast?

The hot water ran out in less than 2 minutes! There was a swarm of ants on the desk even tho there was no food there.

Quirky but very nice quirky room and hotel. Good location and contact with staff was very positive

Just my lack of technical knowledge in getting the app on my phone to let me in to the property. But lady I spoke to on the phone managed to talk me through the whole thing

The room was clean and comfortable

The house was a bit more sketchy than expected, neighborhood noisy on Friday night

The property was in a great location. The rooms were nice and clean. The bathroom was huge. It was easy to check in.

We stayed on a Saturday night and there was loud music playing until the early morning. No fault of the hotel! Also, the parking was tight and luckily I have a small car, but when they sent the message saying where to park, it says there’s a certain car length in order to park there. So if you have a big car, don’t pay extra for parking!!

I had a very pleasant stay at The ART Inn. Even though it is a reception-less property, the staff is always available and they are very helpful. The room is cozy and cute. Also, there's a couple of very good restaurants for breakfast and dinner just one minute away.

In the beginning, I didn't realize this is a reception-less property. As I said, it works very well here, but I guess it might be a negative for some people. Also, one little thing I would add to the rooms is an iron or steamer, but other than that, the room had everything I needed.