I especially liked the friendly, helpful staff. You can put up with a lot when the staff is above par but the room was very clean and comfortable and the breakfast very good also. I wouldn't hesitate to stay there again.

The only thing I would improve might be the light in the room. The room darkening curtain did not close completely and a good amount of light came in from outside. There were also little lights on the microwave, TV, thermostat, cooler/heater, as well as light coming under the door and in through the peek holes in the door. But I sleep best in near total darkness so maybe others would overlook these.

The older lady and gentleman who were running the free continental breakfast in the morning where so attentive caring sweet and nice. They do a wonderful job! I enjoyed talking to them and made a free breakfast even better! They really go above and beyond and deserve some kudos

There is no elevator to the second floor. Not a big deal they had great stairs and it's only one flight but if I had to choose one thing that would be it.

The check-in was very warm. Ricardo Rivera and his colleague gave us a great reception. The room was spacious and the hotel is very well located, in the main avenue of the city. The breakfast was also much better then another hotel from the same chain that we stayed a couple of days before (although of course it is a very limited breakfast in terms of healthy options). It was a great value for money overall, a well managed hotel!

Nothing to stand out. Perhaps the limited options of the breakfast, but you get what you pay for. For those who stay outside the main building, perhaps the extra walking should be a burdensome.

We had a death in the family & had to change plans. We had to cancel our reservations. But we will be there in the next month, hopefully. I talked to Jamie at the front desk. She took care of our cancelation. I asked about the stuff we had planned for there. She had lots of information. She was very pleasant to talk to! Because of her, when I reschedule our trip, I will definitely be staying there. 😊

The location was good. They have 2 buildings and one doesn’t have an elevator to the second floor which was an issue for us as my husband uses a wheelchair and I always look to see if the property has an elevator. They were able to accommodate us with a smaller ground floor unit.

Rooms are a bit small.

The complimentary breakfast was good, I especially liked the eggs, everything was great.

I'm sorry to say that the only thing is that the toilet was very low, I am 72 years old and trying to get up off the seat was very difficult.

Comfort, cleanliness, staff, shuttle, location, breakfast, gift shop, everything.

If there was anything, it was the inability to get a 2nd blanket the 1st night. (Not for warmth but to avoid blanket wars with husband.) The facility was full, so I understand.

Complimentary drinks Attentive staff very helpful and friendly Good snack options in the hotel Clean rooms Love the rustic alpine real N American plaines feel of the place Nice pool Value for money

Nothing

No elevator

The price was excellent, and the hotel staff were professional and caring. The General Manager T.J.Blair was an exceptional host. Joanie, the breakfast nook, hostesses kind and courteous. If I were their supervisor I would give them all a raise.