it’s a beautiful old building that houses the hotel. although outdated, had a nice feeling to it, people were twice as nice as in better hotels, so big shout to them! location is great for exploring the busy surrounding area.

as mentioned, a bit outdated, breakfast is very basic although tasty. it was a shame that I didn’t had a chance to use the outdoor pool. for some reason, water in the shower was not as hot as I would like.

"Our stay at Lotte Hotel Tashkent was truly exceptional! From the warm and professional staff to the beautifully designed rooms, every detail was perfect. The hotel’s ambiance exudes luxury and comfort, making it a fantastic retreat in the heart of Tashkent. The breakfast spread was delightful, and the service was impeccable. Highly recommended for anyone looking for a top-tier stay in the city!"

Even though it's not a big issue, it's still important to bring up. The central air conditioning in the room wasn't very good; it was likely kept low because it was winter, but it wasn't good enough for us. We did let the staff know, but we didn't get much help—instead, they suggested that we leave the window open, which seemed like a strange suggestion. Lol!

Great location, right opposite the theatre. I hadn't realised the hotel used to be very glitzy back in the day - they have a wall of celebrities, very impressive. And I can see why - a really good place to stay. Staff at reception/front of hourse were really nice, check in was easy. Room was great, I had a small Juliet balcony too. Very comfortable bed and pillows, strong WiFi throughout, shower was perfect, good selection of free toiletries and miscellaneous items, bathrobe and slippers available, decent air conditioning and plenty of plug/USB sockets. Also, very nice to have a fridge, water replenished daily, and also somewhere decent to sit in the room so you aren't always perched on the bed! The breakfast was varied. The pool was nice, as where the gardens. Terrace restaurant had a good view. Sauna was great! And the massage service was good (really effective, not just one of those soft, relaxing ones..!). Solid location, lots of green parks nearby, bazaars, Amir Timur square, the list goes on! There's a salon on site and also a money exchange. A side note, easy to get the airport via an app for about $2 for the 10-15 minute drive, bonus!

Service for dinner wasn't that good, especially on the terrace. It's low season so perhaps they are training up their staff :) There was an awful group of guests that took over the pool one day - clearly not much the hotel could do, but the group left a disgusting mess - they were just terrible, but people like that don't tend to care. Perhaps the hotel could reinforce rules about etiquette, or at the very least, have a bin or two near the pool area? Some music might be nice too.

We recently enjoyed a wonderful stay in Lotte. The hotel itself was opened in 1958 and is an iconic building in Tashkent, from which most of the city's key sights can be accessed. Special mention to Front Office Manager, Nizom, and the rest of his team who helped make our stay such a memorable experience. On our final day in Tashkent, I had already arrived at the Tashkent railway station when I suddenly discovered I had left some valuable items at Lotte hotel. I rushed back to the hotel to retrieve these items and was met by Nizom who drove me back to the railway station in his own car. This helped me make my train connection and really sums up the professional and proactive attitude we encountered from all Lotte staff during our stay. We would strongly recommend Lotte Tashkent Hotel to other visitors to Tashkent.

Nothing major.

Unbeatable Korean hospitality can be felt throughout my stay. It has an Grand Dame feel to this refurbished hotel, with attention and efforts in many details. The breakfast is especially outstanding from an Asian perspective. I get a decent takeaway box at 4 and 5am on two mornings as I have to get ready for early day trips. There is a "Hall of Fame" showing the celebrities who have stayed in the hotel and you know it is really among the best in the city. The pool is a lovely retreat considering Tashkent's scortching summer days.

They charge US$40 for airport pick up, which is the "official"price. But when you leave for the airport, they can book a street taxi via the usual app for you for as little as US$3.

Everything was perfect. Room was very good, bed and armchair were very comfortable. Television also had good amount of tv channels. Unlike most of hotels, I could watch channels in good image quality. Reception desk was absolutely perfect, they very helpful when i asked subjects such as registration or travel options to go back to airport. Restaurant was also perfect. Open buffet had wide variety of choice. When I booked the hotel, I also selected the option for dinner in addition to breakfast. Dinner had fixed menu, but the menu was very good and healthy enough. Restaurant staffs were also perfect in terms of service, thanks to the supervisor and his team! I give the highest grade.

Peaceful atmosphere, live evening music in lobby, nice cuisine

Pool as well as roof bar were closed

This is an old style grand hotel, a rare gem! The rooms are super clean and comfortable with everything you need, the pool a much needed respite against the summer heat and breakfast beyond exceptional (I especially loved the fresh carrot juice!). But it's the staff that make this hotel so enjoyable - they were extremely kind, very helpful and always happy to answer questions. There are 2 ATMs and a money exchange on the ground floor but sadly the ATM didnt work for my card so staff directed me to another near the hotel. I was able to leave a bag in the luggage room while travelling to other parts of the country. The hotel is opposite a lovely park and close to the Metro. I'll be back!

That not all hotels in the world are like this :-)

Amazing hotel in the middle of old Tashkent. Right in front is the big theatre. Across the street: the park, the oldest central retail store (TSUM), stores, museum of Uzbekistan etc. The staff is outstanding, very polite and helpful. They are always there to help. There's a money exchange in the building, bar. Italian restaurant (where the very good breakfast is served), restaurant on the roof. The room was big, clean and with a small balcony. They have also a pull and gym 💚

N/a

Staff is very friendly, speedy check in and out, good breakfast, nice balcony in the room

Bathrooms definitely need renovation, very old style and even dirty shower curtain, no shower cabin, only shower in bath, only very-very used towels- totally unacceptable