After a long travel till Da nang and lots of research for options to stay in Da nang we could not be happier with our choice. Ngoc Cuong welcomed us in reception, settled us in and made sure we were looked after and fed since the begging till the end. It was amazing to have his attentiveness making sure we had a wonderful experience. Brillant hotel it is not only and hotel is a full on experience culinary or to rest. They have spa a gym and they help to organise with no pressure at all activities in or out the hotel. Sadly we only had one night but more than a hotel it was a home away from home. The room…. I mean the room, I have no words, it was so comfortable, river view, bathtub…it reminded us to our bridal suite last year. All staff from the porters till the managers they were always smiling and helpful. We booked the night cruise via them and dinner in the rooftop bar! Exquisite! The maitre at the bar was also outstanding with recommendations and The afternoon tea was included and it was pur first introduction to the views for from the terrace. Beautiful. Now the breakfast!! It is the best buffet we have seen with so much variety for national and international customers. We already had lots of vietnamise food so we opted for comford food back-home like options, and it did not dissapoint at all. Still was a pleasure seen Ngoc again whom made sure we had sample of their fresh fruit options, glorious. Brillant hotel goes above 5 stars hotels in Europe, the treatment you get here for the value you pay is worth way more, you would not get this level of professionalism and humanity anywhere else. Highly recommended to stop by and treat yourself for King and Queen treatment. Thanks for everything!

Nothing

Clean and comfortable building, close to lots of restaurants, beautiful view of the dragon bridge! The breakfast buffet is excellent. Lots of variety and food beyond just breakfast food. The gym is well equipped.

The walls are quite thin. Could easily hear neighbours talking and unfortunately they were talking late into the night/very early morning. Also I don't know what this outdoor bell was but it sounded at 4:30 am both nights of my visit.

Literally everything, absolutely amazing!! They are mentioned as a four-star hotel but I think they are worthy of a 6-star, truly outstanding!

The only problem that I faced during my stay, I tried to make an international call with the landline in my room but it didn't connect. But when I let the staff know about it, they readily made arrangements despite a lot of hassle and they even made the bill complimentary! Like I said, no complaints with this place.

I loved the breakfast they offered and the hotel itself. what I really loved is the staff who are really friendly, helpful and listening to our needs. People in gold that even hotel guests should be the same as them and everyone would live with a smile! a little thought for the woman at the reception with glasses who was very patient with my mom! thank you!🙏

There is nothing I did not like!

Great location right on the river. Fantastic view from the room. Comfy bed, good shower. Friendly staff. Breakfast had a few Western options like toast, fried eggs and omelets.

Mini bar fridge not very cold. Smart TV would be nice. Some noisy night clubs in the neighborhood. Soundproofing keeps out most of it but there was some leakage.

Breakfast was delicious with many options - loved the order to make egg option. Location was right in the center - within walking distance to the Han market and river front board walk

Would be great to have water bottles at the front desk

Staff are helpful and amazing! Room was extremely luxurious and spacious, actually one of the best hotel rooms I've ever stayed in. View from the window was spectacular. Room was really well equipped and had everything you needed, even phone chargers and adapters were included. Rooftop bar had a great view and some really lovely staff who genuinely wanted you to enjoy your time and stay there. Cannot say enough good things about this hotel, should be a 5* hotel! Really impressed

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good location near markets

asked for late checkout ( additional 3 hrs only) they wanted to charge additional 1/2 day rate

Everything was perfect. Especially Mr Ngoc Cuong was very kind and gave me big help in staying at the hotel and buying tickets for Bana Hills. Also all employees were very kind. Food was perfect as well.

I cannot complain.

The staff were very friendly and polite. Food is excellent.

In the room was an unplesant smell. Probably sanitar was not wrong. I am affraid, air conditional system includes condensated water.