Very comfortable stay, lovely staff who were extremely helpful and pleasant. Would be very happy to go back.

High quality rooms. New and pristine. Excellent bed (not hard, not soft). Lovely bathroom with a rain shower and plenty of hot water. Comfortable sofa, good desk and chair. Kitchen has high quality appliances. Perfect air conditioning. Some shops nearby but with limited hours so you may need to walk for 5-10 minutes for a Winmart/Circle K convenience store or get a Grab taxi. Not far from the Lotte mall (about 30,000 VND in a Grab). The roadworks mentioned in orders reviews are not a problem at this point. Grab taxis are fine coming here.

The apartment itself is fairly new, very spacious and clean. Love the washer/dryer and a separate living area.

The location is handy to the main Rd, but it's still a construction site. Our suitcases were all dusty and dirty from dragging them on the dirt rd. Perhaps will be better when everything is completed. The bed wasn't very comfortable with the plastic cover still attached to the mattress that makes too much noise when tossing and turning. The dog barking so loud every night was disturbing. I asked if they have a daily service and the lady said yes. After 3 nights staying there, there was no service at all. Lucky we have a washing machine and dryer to wash our towels everyday.

I loved how clean and safe and comfy the apartment was. Everything seems new, and worked. Wi-Fi was the good for zoom calls and such and it’s easy enough to get a cheap grab to get anywhere. A great spot for remote workers for long periods of time.

It’s on a busy road so there is constant noise even all through the night. Not walking close to tourist stuff. But easy to get to with Grab rides.

The views from the room were so wonderful (especially allowing you to enjoy the magic of Monsoon), I never left the room to even explore the city! LOCATION: Located on main road lead to the airport ROOM: I stayed in 1 bedroom suite, so this review is based on that; SIZE: Very spacious suite with a Living room that comes with a Dining area and a decent kitchen(with a big refrigerator, microwave, etc but no Oven) and an equally big Bed Room. enough for 2 adults and simple baggage; VIEW: city view from both the living room windows and Bedroom windows. AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM: Stand-in shower; TOILETRIES: fine quality Toiletries FACILITIES: Very good SERVICE: Friendly staff that took care of all our needs with a smile and made us feel pampered and well taken care of. HOW WIRED YOU WILL BE: Free high-speed Wi-Fi that works well all over the property.

Stayed here for 3 nights in December. It was an oasis of calm and tranquility, a 5 minute walk from the Lake. The staff were very friendly and helpful. The food was beautiful and superb choice. The rooms were so comfortable with so many lovely touches. I would definitely recommend this hotel. It's one of the best hotels I've ever stayed in.

Excellent hotel experience from start to finish. It's clear this hotel is very well managed and is paying close attention to the details. High level of staff discipline and friendliness is evident every time you interact. That is not always easy for a hospitality business to pull off, but they are certainly doing it well.

Liked the space in the apartments, easy lift access. Staff very helpful. Clean and modern, just the job for getting sorted/organised before returning to the UK.

Possible sound proofing improvements, busy road, next rooms tv, barking dog and cockerel. All difficult to improve I know.

Had everything we needed. The rooms are well lit with natural light. Comfortable bed. 50Mbps internet wifi.

Some of the kitchen utensils weren't clean when we checked in. Nothing too shabby though.

I really like the space, very modern and clean. The staff is very nice & enthusiastic . Solved the problem very quickly. The location a bit far from the center but that's okay. Clean room with full amenities. Cooking utensils are complete and very good. Near West Lake so you can borrow a bicycle to ride around. Bathroom is fully equipped with a dryer, shampoo, and shower gel. Very clean and thoughtful. If I have a chance to go to Hanoi, I will definitely stop here again.