- We stayed here 2 times. One of cleanest apartments in Hanoi & a great experiance. - great bathroom & comfy soft bed. - helpful owner & house keeping - all night security - washer & dryer downstairs - tv with netflix - connivence store around the corner

Some issues i see in reviews i can help debunk based on our experience: - balcony comes unlocked as standard (which is a problem for many peoples travel insurance if left unlocked) but if you message owner they will come lock it, this happened to us. - we had problem with wifi but owner sent engineer out within few hours which was great. - washer & dryer not available at night, but if you message owner they will leave unlocked for use :) - this location is best if you have a scooter or to be aware that you are at least a 10+ / 15+ mins walk to the tay ho bar area and 30/40m drive to tourist centre . However if you have a longer stay or want to stay somewhere peaceful & clean out of the way it is great!

I booked this whole studio apartment for a week as I needed to get some work done during the afternoons. It was a really great choice, with a little desk, big fridge, new microwave, kitchen area, and a big comfy bed. It was always wonderfully quiet inside. It’s just a short walk to get to some nice bars, restaurants and the West Lake.

There is no room service included so you will need to clean up after yourself.

The team was very professional. The care taker played an important part to making the stay comfortable. One of the cleanest place in Hanoi.

There was a slight confusion on the room when one of the guests indicated it was theirs. The host helped to resolve this quickly. . I was on the 2nd floor while some of the pictures were from higher floor. Thinking back it's great to match the pictures with the rooms to avoid the confusion.

Beautiful little apartment with everything you need for a comfortable stay in Hanoi. The owner was very responsive and helpful, even moved us for our last night when a neighbour was making a huge noise. Place was extremely clean too! Close to a quieter part of Hanoi where a lot of expats stay.

felt like home, super friendly owner responded immediately in great English, 24 hour security, so cool to stay in Tay Ho I extended my stay twice! can use their washer and dryer in the basement too

didn’t know where to put the bins

The property was so amazing, good location, peaceful, clean with a very reasonable price. compared to airbnb, this is much better. The host was so helpful and friendly.

Excellent facilities. Excellent care taker.. good service.

There remains some confusion on the rooms .. Good to number them on the booking.com so we are all clear and on the same page. Else it's a great place.

Clean and modern room, fully fitted with kitchen equipments. Ideal location for dining and leisure around West Lake

Rooms on lower floor may have blocked view

The room is small but modern. It is clean.

The balcony is just beside the window of another house. No view.

Comfort like my sweet home.

Staff man is knocking a lot.