Exceptional, staff, facilities, cleanliness, location, all superb. Lovely pool area, furnished with flotation vests for poorer/non swimmers. Nice little length of (narrow) beach which staff clean up the small amount of litter which washes up on each tide. Excellent breakfast display, replenished regularly. Seems to be mainly Asian guests. All in all, pretty faultless.

Poolside service not great, normally had to track down a waiter/waitress. Little word of warning for sea bathers, I stood on a sea urchin close in to shore, very rare occurrence, but pretty painful, hotel staff promptly got me a clinic appointment, clinic was as clean and clinicians as professional as you'll find anywhere.

A great place to finish off our time in Vietnam. Rooms were spacious, generous balcony with amazing view. The pool and waiting staff were always happy, and looking to help you when they can. The breakfast had plenty of options for the variety of guest who stayed , the cocktails at the pool were tasty and had shots flavours you could taste. Not watery and sweet. The food was all hot and came out of the kitchen quickly. The pool was busy, however it is big so your didn't feel crowded. The food market 10 mins walk away , well worth a visit, plenty of fresh food cooked well.

Apart from the food market, not much outside of the hotel, it looked like many of the hotel guests took day trips.

Location was great, in the heart of the city, close to the night market, restaurants, shops, We ordered room service a few times, the food was great. Breakfast was also good, Pool was nice and big, not to many people were using it. Our junior suite was nice and spacious.

The hotel was very crowded, too noisy for our taste. Our room was near the pool bar, so unfortunately the music got louder and louder as the day progressed. Breakfast was good, but to many people, so nothing was refilled fast enough. Very busy hotel.

Central location, staff were incredible, food was amazing, swimming pool was open long hours and incredibly clean. You could walk to everything and half way between Sun world and grand world so was perfect if you needed both!also had shuttle to airport which made it so easy!

Not one bad thing about this property

the room was very nice and the pool area was excellent

The Breakfast restaurant was overcrowded and needs splitting into two sittings or two rooms. there wasn’t enough sunbeds on the beach, they could put more on the beach outside the night restaurant and around the childrens pool.

The pool was lovely. Good variety at breakfast. All staff were friendly and helpful

The beach wasn’t big enough for sunbathing and the pool cocktails and food weren’t very good

Seashells has a great location, on the beach and a couple of hundred metres to the night market. The airport transfer and checkin and out are well managed. The infinity edged pool is terrific, large and a good depth, with a nice swim up bar. Our Premium Ocean View room was outstanding— large, great view, comfortable beds, excellent shower and air conditioning, and good sized balcony. The buffet breakfast was nice- good choice and quick dish refills

Our room service dinner was very poor, and we were served a poorly cellared and out of life bottle of wine. To the hotels credit, it was replaced when we complained. With insufficient sun lounges around the pool, the pool attendants need to police people who “ reserve” chairs and then leave them unused for hours

1.The assistant from the staff! We would like to express the appreciations to the staffs who helped us reaching the reception and called the taxi for us while my daughter got ill at the midnight on July 9th. We went to the hospital by taxi with the warm caring and assistants from hotel”s staffs, we appreciate that sincerely! 2. The location is perfect, also is with a wonderful pool just next to the beach , which is so awesome to enjoy the tropical scenery .

The experience of staying at the hotel will be better if the food quality of breakfast was improved! It is nice but could be better!

- Swimming pool and the sea right in front of accommodations - Restaurant and room quality - Kindness of employees - Location(not far away from airport) - Free shuttle bus services from and to the airport

- Lack of english communications of employees - Untouchable insects invasion from sea at night

Very clean, staff very friendly and ready to help. Room with a fantastic view on the pool but especially on the ocean with a wonderful sunset visible right from your bed. The staff has discounts in organising tours and transfers so very handy as a service. Free shuttle from and to the airport.

Unfortunately what it misses to get a maximum 10 evaluation is the organization and quality of of the meals. For sure end December is peak season so it can be forseen that they need more personel. For dinner (but same applies also for breakfast) they were few and visible not experienced (they took out our knives when we had meat, they brought us 1 menu when we were two, we had to wait for long to have the table cleaned and the order taken). Maybe the manager should evaluate having some more people during peak season and organizing them better. Also quality is suffering. Pasta with a tomato sauce completely raw (and it was for my 1 year old son...).