It was cool in Sapa so we liked that the room had a heat pump The bed was comfortable, the shower was good and the water was hot. The manager Ngoc is friendly and professional. She will quickly find a solution to any problem you might have as well as provide recommendations for activities and restaurants etc. She is the kind of person that helps make the world a better place. I would recommend this hotel for your trip to Sapa.

The rooms are getting a bit tired and are in need of freshening up with new paint and linens the free breakfast is in need of some new ideas.

Fairly basic but for the price you pay it is very good value for money. Staff were so kind and let us check in very late after our bus from Ha Giang at 1am. They let us leave our big rucksacks at the hotel while we spent a night at a homestay with a Hmong family in a nearby village, and then when we came to collect our bags the next day they even let us shower in a different room free of charge before our next night bus to Hanoi. We had laundry done at a reasonable price. Location is very good too, especially if you're traveling by bus to/from Sapa. Overall, highly recommend!

The hotel is located right next to bus station, so very convenient for travelers by bus from other cities. Around hotel you can find many different restaurants. To center of the city is a walking distance. I booked a room with balcony so I had the view to the street and big local market during the day. The room was spacious and clean with comfy bed. The price according to my local friend is cheap. The owner of the hotel is very cute and lovely. We had to change the plan at the last minutes and she helped us book a bus to our desired destination and also extended our check out hour till the bus arrive at 1pm.

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The room was clean and spacious. We were supposed to stay one night and at the end we stayed two. The staff is so kind and available. The first night we arrived at 2am and, imagining that we would have been tired for breakfast (which happens from 7 to 9), they have extended the time and prepared breakfast even if late. They also helped us to rent a motorbike, to book the bus and let us have a shower on the second day before taking the bus. The location is just perfect, next to the bus station and the beautiful market. I would recommend this place to everyone!

Great location beside the bus stop. We arrived from a sleeper bus late at night and the hotel left the keys out for us and also had turned on the heater in our room so it was warm on arrival. In the morning the staff were very accommodating and allowed us to check out a bit later as we had arrived so late. I would highly recommend

The shower did not stay hot for very long and the towels provided could be fresher but overall was very good for the price.

Located next to the bus station, the hostess is very kind and beautiful, tries to make the guests' stay comfortable, made a free upgrade, special thanks for breakfast, delicious and sufficient choice, fruits, fresh juice, pancakes, soup, hot dishes, vegetables and even yogurt and cheese, in comparison with other hotels in Sapa a very rich breakfast. The staff is very nice. We thank you for your hospitality and wish you success in business. God bless you!

It would be wonderful to have a warm blanket:)

Clean and nice room. Good design for receptionist area. Everything is pleasant to the eyes. Comfortable and spacious bed. The owner and staffs are also very friendly and make sure everything goes smoothly. The breakfast has plenty of options: pho, fried rice, banh cuon, fried noodles with many other snacks. Love their fried rice, very fragrance. Pho broth also quite tasty.

Wifi is quite slow due to close proximity of China border.

Host was very accommodating and let us check in late at 2am after our night bus. There was a misunderstanding with breakfast and we showed up after 9am (breakfast is at 7-9) and she was very understanding and happily extended breakfast for us and made us coffee 😊 Great location only a few minutes walk from where the bus drops you off. Comfy beds and clean room. Thank you!

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We arrived very late in the morning (4 am) and the hotel staff made sure we could still check in at this time. They even extended the breakfast for us and gave us a nice cup of coffee and tea later in the morning. We only stayed 1 night but could leave our backpacks behind in the hotel while exploring Sapa. Great location right next to the bus station. And also comfy beds :)

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Lovely hotel at a good price and great location for exploring Sapa. The lady who I believe was the owner was exceptional- we missed the breakfast due to our own fault and she made a breakfast just for us and then helped us with issues with our taxi.

Only small issue was the shower leaks over the bathroom.