The restaurant and pool staff were amazing. The spa area pool looks amazing.

The spa is over price. The shuttle couldn't pick us up from our hotel (even if it was on the way, and we were the only 4 people in the shuttle). So we had to take a taxi with all our luggage to go to alba Spa in town to get the shuttle (which is not free but 50k per person). For the return, we needed to get dropped 700m from the alba spa because we had booked a bus. I asked the reception if we could get dropped at this address. The front desk lady said it wasn't possible! Drop of only at alba spa. The shuttle driver actually dropped people along the way and ended up dropping us where we requested. I think as it isn't a free shuttle, they could be a little more accommodating.

The hot springs are amazing. The staff was very attentive and friendly.

Nothing. Everything was great.

Clean rooms and facilities. Peaceful surrounding

Thanh Tan Hot springs is lovely. the three star hotel is not. the hot springs fa themselves are fabulous there’s a two pools and the grounds are gorgeous. it’s great to escape the city and relax. My Trang from the alba springs as part of the medical supervisory team was so sweet and helpful. Thanh would cleaned the springs each night gave us a mini tour of how it worked and where it came from which we loved. my favourite though was Na from Madame Chau restaurant so friendly and kind. if it wasn’t for these amazing staff and the springs themselves we would left early and given 2/10

the actual hotel was not ok. I agree with previous reviews 2 stars at best. I rated this a 6 as we were loved from Thanh Tan to Alba wellness which is a 5 star sister property at the same location. thanh tan hotel is cold, unloved and grimey. it’s not hygienic. I would not recommend to stay here. I would stay at alba wellness but only for one or two nights not four like we did.

Kids infrastructures

Very far away and quite old infrastructures

It is not 4 star - no where near it - 2 star? More like it. For the money you pay, you'd be better off in a home stay for a week than overnight in one of these concrete bunkers. The room was extraordinarily small. The AC took forever to start working properly. The water pressure was gravity fed from the roof without any pressure what-so-ever. The toilet hand spray was so short it made it impossible to use not to mention the lack of water pressure anyhow. The dinner was barely edible, for the money it was pretty poor standard - nothing was fresh and it tasted like pre-cooked and microwaved. The bathroom was filthy, The shower walls had hair on it still from the previous guests and it smelled unclean. The staff were super friendly. Breakfast was the worst affair I've ever encountered. Everything was precooked and cold. The only redeeming features - the hot springs and the bed - large and top quality. Definitely not worth the money. Never return, nor recommend the place to anyone I know. A disaster overnight stay. Wasted money. The manager should be on top of these things with the maintenance and cleaning crews. I'd sack the manager PDQ if I owned this place, otherwise it will become another relic like the waterpark...