This felt like an upscale hotel. The nicest Best Western I've ever stayed at. Everything was super clean, loved the amenities, hotel staff was very friendly and informative. The cleaning crew kept up with my room everyday, even changed the trash cans everyday. The shower had great pressure and the built in body wash, shampoo and conditioner was convenient. The breakfast was awesome!! Excellent cook and the food was delicious and so was the coffee. Everything worked great in my room, the beds were comfortable and the TV and heat worked great too. If I ever come back and visit this state, I'll definitely stay here again. 5 stars!! Made my stay here even more pleasant. Keep up the great work!!!

Nothing. No complaints here!

Stayed here on a snowboard trip for 4 nights. It was epic. The location is great because it gives you access to lots of resorts around within a reasonable drive. The hotel was great all around. The breakfast is also fantastic. Only complaint is there is a water drain in the parking lot that is like a deep pothole. It's difficult to see at night or if it is slightly snow covered. I was worried about damage to my vehicle after going through it, but luckily everything was fine. There should be some sort of marker to reveal this spot.

Clean and comfortable rooms, beds super comfortable. Great staff, always greeted with a smile and they have cookies! Great breakfast, probably the best we've had at a hotel with very helpful and friendly staff. Kids loved the pool which was very clean and great size. Just a really great stay. Enjoyed everything about it. We had a disability room because I broke my knee and am using a wheel chair right now. The bathroom was huge and loved the shower. I was able to get in no problem and it had a place for me to sit etc. The kids loved taking a bath in the big tub with jets. That was a bonus! The room itself was very good size with a table with 4 chairs to eat at. Mountain views and even a fireplace that of course we didn't use this time of year, but would be great in winter months! They also have a nice outside area right outside the pool area with seating and fire at night. Rooms are also very quiet. Great location too!

That we couldn't stay longer!

Breakfast had so many options-the most delicious roast vegetables and eggs, waffles, bacon/sausage, yogurt with toppings, oatmeal with toppings, breakfast tacos, and also grab and go things like bagels/toast/fruit. Delicious, nutritious, and something to please everyone. They offered breakfast for a 4 hour window so early risers and later sleepers could make it in time.

There was not one thing to complain about. Delicious food, great space, excellent variety of amenities , immaculately clean, friendly service.

It was absolutely perfect. The location is so great. Close to a gorgeous little town called Stowe where are great restaurants and it is very close to skiing. The Stowe skiing resort is 20min and Sugarbush Resort is 30min of an easy drive. The breakfast was so good for a hotel facility, even the eggs tasted like eggs and there was a huge selection starting with oats, cereal, bagels, muffins, eggs, bacon, potatoes, sausages, waffles, fruits etc. Also there is a complimentary coffee machine with a freshly ground coffee in a lobby and a little store where you can buy drinks, ice cream, beer and wine and other things. There is also a water bottle refill station in the lobby which is great. 👍 The staff was so nice; starting with the reception, a breakfast lady or a cleaning people. Everyone smiles and makes you welcomed. The pool and fitness was also great and the entertaining room was fun too. We will definitely be back if we are in town. Thank you!

Nothing

The hominess of the whole place. We had a suite. Very spacious and comfortable. One of our rooms has a fireplace and dining table. We were able to gather there and just relax and chat. A very good breakfast and coffee was always available. There was complimentary infused water in the lobby. A little gift shop. The hotel was decorated so nicely. The grounds were so pretty and inviting. The views of the mountains were nice but the grounds themselves were perfect for strolling, sitting or picture taking. I loved staying here. My family did as well.

That our rooms had to be so far apart. But that was not the end of the world.

The breakfast was decent. The staff was very pleasant. We enjoyed the pool, gym, and game room, and especially the exterior grounds. Very well kept and a great way to relax in the afternoon between other activities.

There was a stale smell in our room although it appeared clean & the beds were very comfy. We bought air fresheners for our stay & that helped a bit.

The Best Western Plus Waterbury-Stowe was a beautiful location. The hotel grounds were more resort-like, and it was just a short drive to Mount Mansfield and Stowe. The room and bed were perfectly comfortable and clean. The shower had top-notch water pressure. The staff was always more than helpful. The room even had its own mini-Keurig with Green Mountain coffee K-cups.

There really wasn't a thing to complain about. The price was a bit high, but I'd have to argue that you get your money's worth. I highly recommend this hotel and would love to return in the future.

We had a lovely stay. It's a very cosy, warm and inviting hotel. We were traveling as a family and really enjoyed the games room where we could play table tennis and air hockey. Great fun! The breakfast in the morning was really good and it was very convenient to be able to check out by email. The view from the hotel is wonderful - it would be great to return in the summer to enjoy some hiking,

Nothing.

Location great. Breakfast - nice buffet. Comfortable beds, and good facilities. Lovely smelling toiletries.

Pool was a bit awkward with no changing rooms next to the pool. Also felt a bit intimidated due to having to walk through a large party using a communal area, with food and drink out everywhere, to get to the pool, after changing in the separate changing rooms, and having to walk through them again when wet.