staff were very friendly and helpful

on check in at the 32nd floor the staff member was not able to give us access to floor 32 only to our room. they promised to sort it but we had to do it ourselves next morning at reception.

Great location (just a few hundred meters from the circular quays station, and on the edge of the The Rocks. Lovely room [we were on the 21 floor with a view over the harbour (non-ocean side of the bridge) and could see the bridge and North Sydney ..and just make out Luna Park]. Was surprised (a nice surprise) to have bed covers folded down during early evening. Staff on the ball and very friendly. Nothing to much to ask.

Not really something I didn't like as we didn't eat breakfast in the hotel (so can't dislike something you haven't tried), but I thought the breakfast was a little overpriced ...maybe it was exceptional ..., I just don't know, as we grabbed something locally instead. I seem to think breakfast was 60 Australian dollars (that's about £30), and a fair bit more expensive than similar priced hotel we stayed in whilst in Australia.

The room was stunning, we were lucky enough to have our room upgraded and they gor us in earlier than the check in time. Staff couldn't be more helpful and the views of the Sydney harbour bridge and opera house were amazing. We went prior to going on a cruise ship and we could sit in our room watching the ship come into port with a cuppa and a comfy seat which just added to the enjoyment of our stay. Also it was in a great location to access the ports and there's a super cheap and easy tap on tap off light rail/ tram that stopped a minutes walk away from the front door and took you to all the best places in the city.

Nothing. Everything was great!

Location is so fabulous we're tempted to move to The Rocks every time we visit! We tried the "partial harbour view" room this time, which was also very good, with a clear view of the opera house (would probably recommend the full harbour view for preference though, which is what we usually book). The beds are big and comfortable, lots of feather pillows, great minibar. Service was fantastic as always. Love the Grain bar (brilliant cocktails and we ate there the night we arrived - the wagyu skewers were sensational!). Too many positives to mention. We often toy with trying a different area of Sydney, but we'd miss The Four Seasons!

Really no complaints.

Amazing view from room 612 looking straight over to the Opera house. The rooms were spotless and extremely comfy. I have never slept on a bed like it! Ice delivered to our room every evening. Housekeeping girls were exceptional, adding an extra little touch every day. We were quiet ill for the first few days, so it was great to be in such a wonderful room with great roomservice. Highly recommend 👌

Our only small disappointment was that Chrismas day was not recognised... maybe a chocolate on your pillow or a merry Christmas card? Also the restaurant was crazy expensive $199 for 2 bowls of pasta and 2 glasses of wine.

Brilliant location. Clean and comfortable room.

We chose the hotel partly because it has a pool and we wanted to enjoy a swim and relax in the sunshine after sightseeing. However, we weren’t able to take advantage of the pool area because it had relatively few loungers and guests were able to reserve them with towels for the whole day. In other hotels we stayed at during our Australia trip, the staff removed the towels whenever guests were absent for more than 30 minutes. That seems to be a fairer policy to me. Also….Despite its position close to Circular Quay, there are no public spaces/ a bar with a view of the opera house (Opera House views are only in the bedrooms), which meant we went to other hotels/ bars/ restaurants to have our cocktails and to eat.

The staff were absolutely incredible from start to finish. The location is very convenient as it is a 2 minute walk from Cirqular Quay stations. The room was also very clean.

The main issue was the $500 damage deposit, which was totally unexpected. I was essentially paying for another night. The pillows were also not great as I woke up with neck and back pain every morning due to them being so flat. The bathroom was quite small as well, and the soundproofing wasn't the best as we could still hear traffic from the 26th floor and the people in the room next door.

1. Very convenient to the Circular Key trains, trolleys and ferries. 2. Very high-quality facilities, staff and services. 3. Very nice pool and spa with swim lane and deep ( up to 1.7 meters ). 4. Bathrooms have digital scales. 5. Great cafe and eateries / restaurants. 6. Upgraded to water-view and corner King suite with bath and separate shower. 7. Easy walking to other stores and street trolley. 8. NO insect pests / pest infestation, like we had at the Ovolo. End ::

1. Water views partially- or blocked on 7th floor by new tower construction and other buildings. 2. Four Seasons Bora Bora has nicer features over the Sydney Four Seasons. End ::

Perfect location for Circular Quay, The Rocks, Opera House, etc. We had a beautiful corner room on a higher floor with wonderful harbour views, and it's worth paying the extra for this. The bed was extremely comfortable, with lovely soft pillows too. Because of our arrival time, when booking we'd requested an early check in if possible and this was certainly met - by mid-morning we were in our room, after an excellent breakfast while we waited. This is a very nice hotel, but made even better by its charming and helpful staff. We had a very enjoyable stay and would certainly recommend - thank you.

Nothing comes to mind.

Such a beautiful foyer. Great front desk assistance when checking in. Beautiful room with great view! Turn down service was amazing, they had even filled our ice bucket for drinks. Room service was delicious and staff were super happy to help. Bed and pillows were so plush and luxurious.

This hotel is at the higher end of our budget and we can see the difference between the impeccable service and amenities at the Four Seasons vs cheaper options but it is still sometimes out of our budget. But hopefully we can still visit again soon. The mini bar prices were also quite high. But we had BYO snacks and drinks so were prepared.