staff were very friendly and helpful

on check in at the 32nd floor the staff member was not able to give us access to floor 32 only to our room. they promised to sort it but we had to do it ourselves next morning at reception.

Loved the location, so central for lots of the sights we wanted to see.

We hated the fact that, before we booked, Booking.com advertised this hotel as having a free taxi from the airport to the hotel. Nowhere in my booking or anywhere on any documentation was there a link for a free taxi. I contacted customer service (most useless name) but kept getting transferred from agent to agent. Eventually got through to book a taxi... at my own expense. Booking.com is a farce of a company and needs a complete overhaul of their customer service policy. BTW, we didn't have any dislikes of the hotel.

The room was stunning, we were lucky enough to have our room upgraded and they gor us in earlier than the check in time. Staff couldn't be more helpful and the views of the Sydney harbour bridge and opera house were amazing. We went prior to going on a cruise ship and we could sit in our room watching the ship come into port with a cuppa and a comfy seat which just added to the enjoyment of our stay. Also it was in a great location to access the ports and there's a super cheap and easy tap on tap off light rail/ tram that stopped a minutes walk away from the front door and took you to all the best places in the city.

Nothing. Everything was great!

Great location (just a few hundred meters from the circular quays station, and on the edge of the The Rocks. Lovely room [we were on the 21 floor with a view over the harbour (non-ocean side of the bridge) and could see the bridge and North Sydney ..and just make out Luna Park]. Was surprised (a nice surprise) to have bed covers folded down during early evening. Staff on the ball and very friendly. Nothing to much to ask.

Not really something I didn't like as we didn't eat breakfast in the hotel (so can't dislike something you haven't tried), but I thought the breakfast was a little overpriced ...maybe it was exceptional ..., I just don't know, as we grabbed something locally instead. I seem to think breakfast was 60 Australian dollars (that's about £30), and a fair bit more expensive than similar priced hotel we stayed in whilst in Australia.

Location is so fabulous we're tempted to move to The Rocks every time we visit! We tried the "partial harbour view" room this time, which was also very good, with a clear view of the opera house (would probably recommend the full harbour view for preference though, which is what we usually book). The beds are big and comfortable, lots of feather pillows, great minibar. Service was fantastic as always. Love the Grain bar (brilliant cocktails and we ate there the night we arrived - the wagyu skewers were sensational!). Too many positives to mention. We often toy with trying a different area of Sydney, but we'd miss The Four Seasons!

Really no complaints.

Where do I start? - The room was ready for early check in - Staff helped organise balloons and a cake for my girlfriends birthday - The room was unbelievable and very clean. - 10/10 view from the room - We booked the executive lounge, which I definitely recommend (unlimited drinks and many different time slots for unlimited food) - Room service available and the food was amazing - Clean pool area, which would be very good in the summer - Biggest breakfast buffet I’ve ever seen From the minute we arrived the experience for my girlfriend and I was great. The staff were unbelievable and played a big part in this. Thanks guys!!

Nothing

Amazing view from room 612 looking straight over to the Opera house. The rooms were spotless and extremely comfy. I have never slept on a bed like it! Ice delivered to our room every evening. Housekeeping girls were exceptional, adding an extra little touch every day. We were quiet ill for the first few days, so it was great to be in such a wonderful room with great roomservice. Highly recommend 👌

Our only small disappointment was that Chrismas day was not recognised... maybe a chocolate on your pillow or a merry Christmas card? Also the restaurant was crazy expensive $199 for 2 bowls of pasta and 2 glasses of wine.

Four seasons is one of cleanliness and classy hotel in Sydney, the treatment and respect, wow what a hotel! I give it 💯👌🏾❣️ Let's not forget about the well organised best staff, very polite and kind, they checked on you time to time. I will never regret spending my money on it and I am looking forward to do my one week holiday there soon😍

Four seasons feel like home and if there's one thing I didn't like, is the way I was leaving soon, I feel like staying there forever 😩

Brilliant location. Clean and comfortable room.

We chose the hotel partly because it has a pool and we wanted to enjoy a swim and relax in the sunshine after sightseeing. However, we weren’t able to take advantage of the pool area because it had relatively few loungers and guests were able to reserve them with towels for the whole day. In other hotels we stayed at during our Australia trip, the staff removed the towels whenever guests were absent for more than 30 minutes. That seems to be a fairer policy to me. Also….Despite its position close to Circular Quay, there are no public spaces/ a bar with a view of the opera house (Opera House views are only in the bedrooms), which meant we went to other hotels/ bars/ restaurants to have our cocktails and to eat.

The staff were absolutely incredible from start to finish. The location is very convenient as it is a 2 minute walk from Cirqular Quay stations. The room was also very clean.

The main issue was the $500 damage deposit, which was totally unexpected. I was essentially paying for another night. The pillows were also not great as I woke up with neck and back pain every morning due to them being so flat. The bathroom was quite small as well, and the soundproofing wasn't the best as we could still hear traffic from the 26th floor and the people in the room next door.