I want to brag on Solomon, your Concierge who went above and beyond to help me. I lost my passport the day we arrived. He helped me file a police report. He contacted the US Consulate to find a resolution to my situation. He made an appointment for me to replace my passport.(I must add, Solomon did all this while taking care of all the many other guests as well). This man put my mind and heart at ease, that I could enjoy my time in Sydney. I can never thank Solomon enough!

Marriott’s TV channel selections were minimal. It is unacceptable that we as guests had to provide our own TV apps.

Booked a city view room, but was super happy that on arrival, we had been given a Harbour view room. Was SPECTACULAR. The Bed was the BEST BED I have ever had in a hotel. I only wish I could have stayed longer in it. Pillows were magical too. Particularly also loved the shower toiletries - very very very nice.

Tool many kids in the Executive Lounge. This was a weekend break for us and a treat to be able to spend time out in an adult environment - yet was spoilt by children running around the room. Was disappointing. Also thought the Executive Lounge lacked ambiance. Was sterile tbh, and for a lounge would have expected to see lounged suites, instead of dining tables.

The location in the CBD to Circular Quay is so convenient. The staff, front desk, concierge, restaurant were so accommodating. The size of the room is large enough to place your luggage and yet be comfortable. The bed, bathroom size and shower all good.

The in room refreshment accommodation did not have paper napkins for tea and coffee. I obtained paper napkins from the lobby restaurant (Silvester's). There were 2 of us, the in room accommodation for room slippers and bath robes was for 1 person. Housekeeping did not resupply bathroom towels and toilet tissue, I called guest services who promptly corrected the situation. Although not requested, there was hardly a view from our room.

When we arrived our rooms weren’t ready, so reception gave us drink vouchers to enjoy while we waited. After 30 mins one room became ready but another 30 mins later the other room still was t. We explained we needed to get ready for the symphony that evening. They apologized for the delay, explained it was in fact ready, and then comp’d breakfast for all 5 of us for both mornings to make up for the inconvenience. Let me tell you, the breakfast was exceptional! Buffet, all varieties of foods, and all delicious! The rooms were lovely and the staff was highly professional and welcoming. We would definitely stay here again.

Staff were friendly and very helpful. The facilities were fantastic and well maintained.

I found it strange the restaurant didn’t shut until 11pm but when we went to order dinner just after 9pm we couldn’t sit in the restaurant (had to sit on chairs and eat dinner at a coffee table to the side of the dining room) and we couldn’t order from the restaurant menu. Awkward eating at a coffee table and looking at empty tables in the restaurant. The same went for the gastro pub as it wasn’t supposed to close until late and tried ordering a bar meal at 7.30pm to be told the kitchen was closed.

Perfect location especially for those heading off on a cruise ship from Circular Quay. Walking distance to shops, beautiful restaurants, landmarks and the light rail/train station. The beds were so comfortable as well! We booked a standard double queen room and were upgraded to an Opera House view. Our children who were visiting Sydney for the first time were so excited! It was a wonderful start to our trip! The staff in reception were so warm and welcoming. It was a little expensive but well worth every cent we paid for the exceptional service and beautiful room! We are very much looking forward to our next trip to Sydney and to stay again.

The room was very nice and clean. The facilities were very nice. We were welcomed by a concierge who was so lovely and gave my girls some chocolates. We were given a complimentary drink on arrival. We were made to feel very welcomed and special. In our room my girls loved the chocolate and fruit platter.

There was a mix up were I was charged twice for my room but it was fixed up straight away when I noticed I had paid twice. Once when i booked through booking.com and then I paid again on arrival. The staff were very apologetic and fixed it up. Also there was a welcome note in our room on the desk but it was for someone else.

Great location close to the main city attractions and excellent public transport connections. Room was big enough with comfortable beds. Fridge in the room was nice add-on for us.

Breakfast policy is rather unusual. With reservation for 2+2 (2 adults and 2 children) with breakfast included it is indeed included but only for 2. We had to pay extra for children. I would expect clear information. So either breakfast is included for all guest or it is not included at all. Partial breakfast doesn't make any sense. Swimming pool area was rather small and temperature was rather cold for this area. Saunas are getting old and I guess you can find much better ones in the area.

The concierge went above and beyond with suggestions of what to do during our stay and how to get around conveniently. We came off a cruise so arrived at the hotel prior to check in time. We were offered access to their early arrival lounge which was very spacious with bathrooms-including showers-snacks, lounging areas and wifi connections. That is service! Our room was ample and comfortable. The hotel is very well located a short walk from circular quay. The salads at the lobby restaurant were wonderful. There was a water refill station adjacent to the elevators and a welcome bottle of sparkling moscato on arrival as well as fruit flavored water and mints/Tim tams for guests to help themselves to. Thoughtful touches for guests convenience.

There’s nothing we didn’t like.

Indeed, this is an excellent location and the facility overall is beautiful. The entire experience was lovely. We stayed for a few days before heading out for a land tour/cruise through AU and NZ. The hotel is within walking distance to George St. Market, Sydney Harbor Bridge, Sydney Opera House, Royal Botanical Gardens, Hyde Park & memorial, Lord Nelson's Hotel & Brewery, The Tower Eye, mall close by, wharf's for cruise lines, and eateries, pubs, museums, etc. We got to all the locations, except for the museums. No need for transport unless you absolutely need a taxi. Hotel restaurant was fine, but limited on staffing while we were there. Guest services (impeccable staff) can exchange U.S. into AUD, but limits $100 daily, which was fine for us...they had a good exchange rate too. Concierge services are outstanding and so helpful! Top-notch prompt and courteous staff throughout our stay. It certainly was a pleasure to stay at an impeccable hotel with staff who exceed in hotel etiquette, professionalism, courtesy, and who are so pleasant to chat with! For our room, it was lovely, but the only view was the other high-risers which is normal in the Central Business District (CFB). Our friends got a higher floor and had a partial view and they had a separate bedroom and small kitchenette, which was nice.

It is a very busy, busy hotel. Spend the extra money to get a higher end room and enjoy the benefits of going to the second floor breakfast area if you qualify, which is not available to all guests. We couldn't use it as we booked a lower end room and weren't Marriott members, but our friends shared it was very nice. They use Marriott frequently so they got the perks.