Very comfortable room and bed. Brilliant location in "the Rocks" area close to the CBD and the harbour. Approx 5-10 minute walk to Circular Quay and Darling Harbour. Perfect.

The advertised award winning restaurant was closed which was a disappointment especially as we had an e-mail a couple of days before our arrival welcoming us and inviting us to join them for lunch or dinner in our Harbour Room and Observatory Bar. Only the Observatory Bar was open.

The service was exceptional and the room beautiful. Everything was very clean and the bed was so comfortable. We loved the attention to detail - they provided cute little bathrobes and slippers for our two young kids & a colouring book. It made them feel included. We also loved the location - it was a quiet street but still within walking distance of the busy sights. We had the best night and my daughter cannot stop raving about how much fun she had. A beautiful, stress-free & memorable night.

Nothing. They did forget our dessert for in-room dining but before I could even raise it, they realised the mistake and brought it to us.

The Observatory bar was exceptional, the staff were very friendly and worked professionally to serve everyone. We loved our evening drinks in this space. the location is great, close to Wynard and Barangaroo for transport and a short walk to Circular Key.

Sadly, they have some work being done and we had a leaked into our bathroom with work being done above. While they apologised for the inconvenience caused with having to move on our last day, they moved us to another larger room that had issues as well (tap feel off and window louvre dislodged). They did provide a small financial credit.

Reception staff were very accommodating when I asked to be moved from our allocated room as the maintenance work being carried out above our room was very noisy and totally unacceptable for a luxury price style accommodation. Once moved, Location with beautiful view of water/Barrangaroo. Luxury accommodation with the most comfortable bed and nights sleep ever. Buffet breakfast was exceptional.

The reception lobby was almost impossible to hear anything because of the marble floor etc. Everyone was shouting over the top of everyone to be heard. Also, I had a fantastic treatment at the spa and was enjoying zoning out relaxing afterwards - this was destroyed after I was asked to fill in a survey and mention the name of my masseuse.

We stayed 3 nights with our family and felt pretty special . The hotel and staff were wonderful. Lovely pool and spa. Great gym. Lots of delicious and beautifully presented options at buffet breakfast. Eggs made to order. Coffee seems to taste better in Wedgwood cups. Room service was fun! Beds are huge! The rooms are elegant and luxurious. Beautiful toiletries. They even had tiny bathrobes and slippers for our little girls. Added delight was finding balloons and colouring books and cookies to decorate. Staff were very kind and attentive. Definitely the best 5 star hotel experience we’ve had.

We enjoyed every aspect of our stay. From arrival to departure. Staff are very kind, friendly and helpful. The hotel is super clean. Rooms are beautifully designed and spacious. Service 10/10. Breakfast was yummy and great inclusions.

The hotel is very accommodating for children. The kind and sweet gestures for example. Easter tray on arrival, merchandise (bag) the child size robes and slippers. Although there was a lot of items that shouldn't be out for 2 year olds. Heavy ceramic ornaments and fancy books that could easily be broken by my 2 year old. Thats about it really.

Good location 15 mins walk from the Rocks area. Staff were excellent - very friendly & efficient. Really good breakfast choices. Everything you could possibly want and superb quality. Swimming pool was a bonus - we swam every day & really enjoyed the 20m pool.

Not a very good bar area - odd shaped & uncomfortable seating. The bar staff were excellent though. The aircon in our room blew down on us from a ceiling vent above the top of the bed. Aircon controls just did their own thing. We ended up sleeping upside down on the second night to avoid another cricked neck.

We had two separate bookings at Langham for our stays in Sydney and both of us absolutely loved it. The whole experience, from its facilities, impeccable cleanliness in common areas and inside the room, aesthetic, amenities etc everything was a strong five star. The concierge staff in particular were incredibly polite and helpful. Reception was kind enough to offer us an upgrade on our second stay, but both of our rooms, with and without balcony were simply spotless. We had to ask for their help for an early check in and used their (superb) spa/shower facilities to wake up after a very long flight. Breakfast was execellent, great choice of fresh fruit and pastry.

Wish we had stayed longer. If you’re using their tennis facilities, I would recommend to try to book in advance, as their court is quite sought after.

A lovely, luxurious room with a huge bed, nice bathroom and views of part of the harbour in a very convenient and charming part of town.

Mini bar/room service prices are exorbitant. We could hear the kids in the next room - quite faintly, but you'd expect better soundproofing at this level of hotel. View of the harbour marred a little by the concrete wasteland of Barangaroo below. Observatory Bar is really just part of the lobby, so it's not quite the classy bar it looks on the website. And why do they need to play trashy music 24/7 in all the public spaces?

The staff at Langham make you feel like VIPs- incredible customer service from the bell hop to concierge ,reception , bar, housekeeping and spa ! The location is fabulous to darling harbour , Barangaroo , the rocks and CBD! Recommend the day spa ! Sarah and Benne looked after us with incredible care :)

Not a big fan of dogs and the smell of wet dog through the corridor! (Understand everyone wants their fur family with them - navigating that for those with allergies is always difficult )