Lovely setting with a nice pool area and great location. Nice spa bath and I liked the little outdoor kitchen and sitting area (but not everyone would like this especially if bugs were around). Peaceful setting, not a party place. Nice BBQ area. Really close to the beach and everything you need.

Providing more than one bin bag for a five day stay and salt and pepper for the kitchen would be nice touch. We loved the outdoor kitchen and dining area but some people would not especially as it wasnt lockable. Walls are thin and you could hear everything from neighbours and those above. The maintenance guy using a super loud leaf blower for about an hour outside your window every day.

It’s located close to the beach, cafes and restaurants. It came with its own garage. The amount of kitchenware was very impressive. All tools and utilities you could dream of, including Tupperware lunchboxes, cling wrap, aluminium foil, Nespresso machine, you name it.

Our apartment was across the street in a different building, which did not have the same lush tropical gardens around as the main buildings. Had to cross the street to reach the swimming pool, barbecue area etc.

The Reef Retreat is half a block back from the main street and beach, which means there is no traffic noise from this road. The establishment is well established with a beautiful lagoon style pool surrounded by towering paperbark gum trees. The rooms are pretty straighfforward and spotlessly clean. Our room was on the top floor, which had the advantage that no one could see into our room. It also had a small balcony, which we didn't use but comes with a small table and chairs. Ideal for sitting around and enjoying a drink.

It appears that everyone in Palm Cove owns a leaf blower, which is a shame because most of the time a broom would be more suitable for moving fallen leaves from one location to another. That said, while they are pain they are not always about.

The Unit is great, spacious, clean, well-located, well-equipped. The staff member we saw at reception great and friendly.

The staff member that came in the unit at 10:05am on check out day was plain rude. We were here for a big race and I had just packed up my bike and it took me a few minutes longer than expected. I had to listen to a "checkout is at 10am no exception, you have 5 minutes". It was just unnecessary. I was clearly packed and on my way out...🙄

We were in room 16. Loved the room, but needed another comfortable chair. The bed sadly was not good. My husband was very uncomfortable and when I slept on the side near the window i could see it was not good, and had to sleep the other way. The bed sagged and meant my head was lower than my feet when laying in bed as you should. So I laid the opposite to get some sleep

Loved the swimming pool and the facilities.

Quiet property close to beach and main strip. Room was a good size and outdoor kitchenette and dining setting was a pleasant alternative in a tropical setting. Pool area was shady and quiet with adequate deck chairs provided. Staff very helpful. Will be on my list for next visit.

Room was due a deep clean as dust was evident on sills and floor corners. Room was close to street boundary so a little noisy at times but bearable. Access stairs to room were a little tricky when wet.

Clean, luxurious property, quiet. Lovely staff. Heated pool and spa on site. Small kitchen on the room laundry, tour desk…. What’s not to love???

Probably the only issue was the less than perfect WiFi and if you are with Vodafone- the very average phone reception but that was Palm Cove in general not the property.

This place is very central, yet quiet. We love the tree house feel and the fantastic Melaleuca trees that provide relief from the heat. Staff and managers are all helpful and pleasant. Note: we have stayed before and look forward to coming again.

We loved it . If you have limited mobility, ask for ground floor units as no lifts.

Great location close to beach and restaurants. Very friendly and helpful staff.pool and spa was great. Comfortable clean apartment.

The paving was a bit uneven so you need to be careful when walking around.

The location was great, just off the main street. Doesn't have the ocean views but a 10metre walk to the beach and within a few mins walk of all the bars and restaurants. A handy kitchen available to use. Bed comfortable enough, the room was nice and clean, with great aircon. After hours check-in was easy to do.

Two flights of stairs to get to the room. I am not a fan of only shutters on sliding doors between the ensuite and bedroom for privacy when using the loo! Internet seemed a bit slow, ended up using mobile data instead. Would be great to have the ability to sign into Netflix or similar on the tv, but no option. Regular TV only.