Long Island accessible by ferry (skippered by Phil) from Shute Harbour Marine Terminal. 30 min travel time direct to 'front door' of resort. Fabulous meet and greet by Kate and Abbie. Luggage & Personal Bags transferred to Cabin or Bure by staff while you check in at reception. Full run down re resort and activities available for use and book. Stayed in a Bure (5) with Ocean view. Comfortable lodgings. Short walk to main Building (Bistro/Reception/Pool/Mini Shop) Indoor/Outdoor dining. Outside evening bar/ Covered & Open seating area. Perfect to watch sunsets. East side of Island perfect to watch Sunrise (Tennis Court located there). Staff absolutely first rate. Loved our 3 night stay.

Not so much what we didn't like, more so what could have been made available. Suggestion Box ideas passed on to Abbie.

Stunning location .. great well signed walks around the island ..kayaks and SUP boards fabulous.. gym equipment back deck and sunset bar for happy hour cocktails

No cleaning equipment or towels in gym Some of the accommodation hibiscus not well maintained run down. Kayaks BCF cheapies food limited selections same menu for a week everything with chips no gluten free and 1vegetarian option. Preferred option of cooking own food with choice of restaurant . Staff unskilled and not overly friendly .. reported tree down over Sandy bay track .. no follow up

The peaceful and relaxing location was perfect to really unwind. We made a big mistake in our booking and the Manager (Andy) and staff...moved mountains to help us out at extremely short notice. For that we are extremely grateful. We stayed in several properties over 8 nights and all of them had some kind of small issue of one thing or another and the food choices were limited. But, it did not detract from a fantastic holiday with friendly staff and beautiful location. The issues were not worth complaining about, especially given the price of accommodation and how they helped us out ! The food was faultless ..apart from the limited choice.

My husband and I stayed here for our honeymoon and we had a lovely time and would return. The staff are absolutely amazing and every single one of them were so kind and lovely - especially in the bar and restaurant. Rooms were clean and comfortable. The pool was a nice way to relax during the day. Location is amazing and so relaxing.

The only thing I would say is if you are coeliac I would just be mindful here and bring some snacks over with you. Some things were labelled as GF on the menus but turned out not to be, or no GF options labelled at all for certain meals throughout the day, or things were labelled GF on the online menu but not in person, so best just to check with the staff. Other than that our stay was beautiful and would recommend!

Amazing location and the bungalow was so close to the beach! Beautiful facilities and the staff were so lovely and accommodating.

Food was very expensive (we originally picked the location as it was self catering, however we weren't informed until 3 weeks before our trip it had changed to restaurant service only - it wasn't much notice as we could have looked at other places for self catering). My husband was charged a lot for a romantic seafood dinner as well, that turned out we could have ordered the same thing at the restaurant and taken it down to the beach ourselves, as it seemed he really only paid for a table cloth and a candle.

The remoteness and relaxed feeling, the facilities and layout of the rooms was brilliant. Gardens were maintained exceptionally. Pool was perfect size and well laid out close to amenities and plenty of room for guests. The beach was impressive with a variety of options to swim, paddle, fish, relax. Overall quietness of the resort and with a no kids policy made it such a relaxing enjoyable stay.

Staff were very friendly however a little unprofessional mainly when not working e.g. drinking straight from behind bar, walking around with no shirts, driving four wheeler and golf kart too quickly. Also didn't like the way activities were presented. E.g. fishing gear was poor quality, day trips and activities weren't promoted to us. Walking tracks and other local activities could be better presented. Kitchen was quite good however would have preferred more of a mediterranean style menu that better matched the location. E.g. the main dish served was curries and specials were pesto pasta and 'fresh market fish' was Salmon which is unusual as Salmon is not a local fish here. Would have been a lot better to have local reef fish.

The location is superb! Secluded, quiet and very relaxing. Couldn't have asked for a better location. So very pretty! It blew me away! Our room had a fabulous outlook and a great place to hang out with the birds, a beer (or cocktail) and a book. We were in Room 9 beachfront Bungalow. Rooms are a little run down but I think it suits the price point and location. I've stayed in far worse for far more! Easy and friendly transfer from shute harbour. Staff are friendly and accomodating. Would 100% recommend to anyone wanting to relax and chill - get away from it all!

Food variety at the restaurant was a little lacking - pub grub. Also, i understand that staff can't just hide in their quarters when not working a shift - but little things like staff taking up prime spots such as in front of the fire place at night or hanging out on the beach in front of the sunset bar blocking the sunset view for visitors needs to be considered.

Lovely peaceful surroundings, comfortable room, friendly staff. A great place for a quiet break away from the world with delicious Pina Coladas!

The food was good, but overpriced. Facilities are a little run down, but they are working through them to update them all.

Seclusion

Getting to the island is not clear and also expensive and a massive pain. It's great once you get there.

The beach front villa was postcard perfect - we absolutely loved it, with great view, and beach access directly from the deck. The restaurant food was delicious, and reasonably priced. The beach was a great backdrop for snorkeling/swimming/kayaking and we explored all of the surrounding trails on the island, which were well maintained!

The transfers to and from the island were slightly more expensive than expected (from Hamilton Island, cheaper from the mainland), it would be great to know in advance other guests travelling to reduce the cost, however the boat journey was also enjoyable. There was a slight smell from the septic system, however we understand this cannot be avoided.