Love the location, right opposite Catseye beach with easy access to the main pool and hotel pool. We were in a king room on floor 18 so the view was amazing.

The bathroom is very dated (pretty much original) but it was very clean. It just lets down the room as a whole as the bedroom is upgraded and looks great. The buffet breakfast was good but very busy. Reef hotel guests can go to Sails restaurant on catseye beach which was much quieter.

Location

Overpriced for what you get, bad coffee and cold breakfast as they were to busy, ran out of cutlery milk orange juice, for $900 a night, should be silver service

Hotel is in a great location and has great views of the coral sea. The manager gifted my wife a nice bottle of sparkling wine for her birthday, which was a great gesture. The house keepers were super efficient, you can definitely tell they are on day rate, they attacked the room like a military unit. But overall it was a good stay and good value for money compared to the alternative accommodation.

Enjoyed the stay at Reef view hotel, you can definitely tell some of the infrastructure needs renovation. Some of the fittings and fixtures look unchanged since the 80’s, for example Window frames, cupboards. Lack of drawer space, maybe some chest of drawers or tall boy would facilitate more modern furniture solutions. How hotel guests don’t get any priority on the pool terrace dining area.

Had the best time ever in Hamilton island. Would highly recommend. We went during the Easter break and naturally everything was very busy. However I booked everything in advance such as accommodation, buggy and reservations for meals which helped. The reef view was amazing, the room was huge. we were able to use the facilities before check in and after check out. There were toilet and shower facilities in the hotel post check out which was very helpful.

could have been more water fountains / ice machines as none were working on any of the floors. also there were two large empty bottles of water on the counter when we arrived. This may have been missed by house keeping, not the end of the world, simple mistake.

Idyllic location THE most uncomfortable sun lounger that we have ever laid on which was echoed by others BUT there seemed to be a sufficient amount of them and enabled you to be in the shade. Eating and drinking at the hotel seemed reasonably priced.

Very little tbh On my departure there was an issue with the case not arriving with me at Hamilton airport which meant that despite being counted into the transfer bus, I then had to leave my friend there and hoping I made it back in time. At the hotel there was some delay whilst the staff tried to ascertain where one of my cases was. It wasn’t a good end to the vacation. Seemed disorganised and caused some fret.

Perfect location on catseye beach, great views and plenty of activities included with the rate. Rooms were spacious and quiet and easily accommodated our family of three. Lots of friendly cockatoos visiting the balcony but not being a nuisance. Beds were comfortable and daily service was efficient, plenty of towels for the pool and the room. Buffet breakfast met expectations for variety and we were quickly seated every day. Be aware they don't cater to dietary restrictions particularly well in the kitchen, lots of cross contamination in the cooking process. Overall though we enjoyed the breakfast it was great value for money and the kids loved it.

We were on the 11th floor and the rooms could do with being updated. They were clean but a little tired and the bathroom in particular is showing signs of age, no mirror in the main bedroom and no drawers for clothes . However we also had family stay on the 4th floor and their room was very modern and well appointed. We dined in the pool view restaurant in the evening and wouldn't book again. The service was very slow, menu was very limited and the food was below standard. They reduced the bill which was appreciated but as it was a special occasion we were left disappointed

The rooms were incredibly spacious and offered a fantastic view of the harbor, which was a delightful bonus. The breakfast buffet provided plenty of hot and cold options, making for a great start to the day. A major highlight was the access to the main pool with a bar in the middle—such a fun addition! We also appreciated that kayaks and paddleboards were available to guests free of charge, adding extra value to our experience.

However, there were a few areas that could be improved. While the rooms were clean, they felt a bit dated, which might not meet everyone’s expectations for a 4-star property. Additionally, the breakfast buffet, though varied, surprisingly didn’t include any cheese or deli meats, which seemed like a strange omission.

We stayed in the coral view room, and the views were breathtaking. The room was clean and the facilities were excellent. The shuttle bus services to take you around the island were also very good. Airport transfers were organised well. Overall, a very pleasantly stay..

Once after making three requests, our room was cleaned, but they eventually came to clean the room. I guess if you put do not disturb sign while they do their rounds, you missed your chance, and it is a massive hotel to go around doing the housekeeping, but they did make it right So get the room cleaned whilst they are doing their rounds is my advice. Also, sometimes birds can be nuisance, but that's nature!!!!

This hotel was so tranquil for our anniversary stay. Hotel staff were friendly and helpful, room was large with 2 comfy double king beds, big clean bathroom with shower and bath, very clean and modern hotel, balcony has incredible views of the ocean and islands and with some friendly cockatoos visiting us each morning. Wallabies on the lawn at sunset. Access to all pools and restaurants. Free air-con shuttle buses to marina and one tree hill (sunset spot) every 10 mins making the island so accessible in the heat of summer. Very tranquil hotel set amongst a beautiful natural background. Very enjoyable stay, we will definitely be back and couldn’t recommended this hotel enough!!

The restaurant/ breakfast prices were a bit high but this is to be expected on an island. Food was fresh and quality though. Hissing noise heard from the frequent shuttle bus heard on the balcony but if balcony glass doors are closed noise can’t be heard at all.

Hotel is in a great location across from the main beach, and has stunning views from all the rooms. It's easy to get everywhere on the free shuttle buses. It's fun to hire a buggy but it's not really necessary unless you're staying somewhere that's not on the shuttle route. The hotel pool was nice and large although a bit boring. The resort pool a short walk away was more interesting with a swim up bar, right next to the beach, live music sometimes. There's lots to do on Hamilton island which was brilliant. We went jetskiing and hiked up to Passage Peak (lovely views up there and it's only a one hour hike from the hotel). We went to One Tree Hill bar for sunset - that's a gorgeous spot and the caprioskas are good! The room itself is tired but it was clean. There were 4 of us and it was really spacious. The balcony overlooking the sea was pleasant and there was usually a parrot perched on the rail to keep us company.

The food at the hotel was pretty average. Breakfast at the hotel was $48 so we skipped that and tried breakfast by the marina but that was very average also. So we went to the IGA to buy a toaster and bread. The restaurant options on Hamilton island are fairly mainstream so I think we'd get bored eating there if we'd stayed any longer. The best place we ate at was Manta Ray.