The apartment was perfect with just what I required. Unfortunately I didn't get to eat there but it was so close to everything I walked down the road and got the best kebab . I was visiting friends and able to shop in town and create a platter to take along. Staff were very helpful and it took no time at all to heat the apartment. Would recommend to anyone looking for a quiet relaxing stay with all you need within walking distance

Nothing. For a Saturday night I was amazed how quiet it was. however if you want to party a little the pubs are walking distance and I got to listen to some pretty good singers for what looked like karaoke and a lot of fun being had by all

The chef's meals and the waitress staff, food was very good, waitresses very helpful and friendly.

Reception staff, no receptions skills, no smiles or welcome, very miserable. felt like I should have booked elsewhere! Whilst food was good, $17 for two pieces of toast and a coffee over the top. Cooked breakfast was only selected once by my trainee for half a plate, I did not choose once because of the price.

Bed was comfortable

Booked in after 2 hours had no power, power come back on at 9.30pm, could be help but had to try go out find something to eat ,pots and frypan and potato masher all dirty, toaster full of someones crumbs,house cleaner only knocked twice not enough time to get dressed she just almost caught husband she didn't give much time to answer the door we yelled out but she still used a key to try come in it was only 8.30am .. the next day no house cleaning was done at all we left at 9am ,told the lady to wait till 9am as we will be leaving then , for the next day don't come to our room, shower around the bottom of the shower needed a good scrub ,thinking should be noted thanks

The place is very clean and modern. The spa bath was a pleasant surprise! The grounds are huge and very neat and tidy.

The lady serving breakfast at the restaurant was somewhat rude and a bit aggressive. To be fair, she was all alone having to cook, take orders, make coffee and serve and she just was overwhelmed. It was a busy weekend at Collie for a huge swimming competition and there should have been more staff working the breakfast shift.

We were so pleasantly surprised when we arrived. I told everyone at our BMX function about how great it was. Lovely and clean, great clean shower, clean crisp linen. Room service was very basic but delicious nonetheless. The staff were great ! Will definitely stay again.

We were unable to get a room with 2 beds, and were not offered an option of a sleeper couch or roll in bed. As a result, my 15 yr old son and myself had to share a double bed ..... not ideal and mortifying for him.

we never had breakfast but did book in for dinner, the food was very good and presented well, the staff in the restaurant where very slow to take orders, the bar staff came across as being rude and could care less if we were there or not which was a shame because all the other staff were absolutely friendly and professional I do understand you have a lot of workers staying but they deserve to be treated well also.

the staff in the diner could improve their service, the young bar man was more interest in serving young ladies on one table and taking no notice of anyone else in the room and then was rude when it came to giving out my change when I paid our bill, the young waitress was the only one run off her feet trying to serve everyone else. I have eaten all over the world and lived in Collie for 35 years the serve in the diner was the only negative to our lovely stay.

Convenient location, clean and comfortable with everything needed. Staff were happy to assist and answered any questions and the restaurant was very good.

This was booked for me through work, so there was some confusion about who the guests staying were (this was specified online beforehand, but maybe booking.com details don’t reach the staff). Have to pay for washing machines (but this is probably normal).

The location was really good and convenient. ie easy walks into town centre. A very clean, tidy and conveniently located laundry was appreciated. The polite room staff member who supplied fresh towels for us and a convenient large rubbish bin out front.

Our air conditioner battled but it was particularly hot. The refrigerator wasn't working efficiently and was frosting up on one side of the freezer. Our frozen goods melted in the freezer.

Simple, modern, comfortable, clean and tidy rooms, with basic essentials in kitchen area. Beds were reasonably comfortable not too firm nor soft. Food was reasonably priced and taste great. Will stay again.

No bedside lamps for softer lightning to read book etc, only had down lights in ceiling above bed area which were very bright.

An excellent location for exploring the Collie region. Room was clean, bed was comfy and it was great to have a kitchenette to make breakfast in the mornings.