Close to Vienna, friendly staff, large parking lot, natural surroundings

The first day we got room 113 which is right next to the toilet. but the toilet door slams really hard every time it closes and we would wake up every time. and that would be every 10 minutes. The second night they locked the door at our request but they unlocked it again around 5am so we didn't sleep again. after which we complained again the second day, we got a new room so we could sleep at least the third night. conclusion avoid rooms 113-117

As always, I was a pleasure staying here. The room was clean and the heating excellent and customizable. But what we really appreciated was that after a full day of walking and sightseeing we enjoyed a good and relaxing night sleep. Just quiet, far from the busy city. Not to mention again the stunning view of Vienna from the hotel. Just awesome. Thank you Austria Trend Hotel Schloss Wilhelminenberg. We will return for sure

The some details and fixes to the room will improve the customer experience, that is for sure. Also, the parking spaces should be delimited in front of the hotel, as the ones in the parking lot near

The view. Top floor rooms have an incredible view however they get pretty warm despite having a floor fan in the room. Loft rooms were actually accessible for our wheelchair bound mother sleeping in the hide-a-bed. The charm of staying in a palace is real. Staff was friendly and helpful. Beds were decently comfortable for soft Americans.

Breakfast prices €24 seems excessive (€18 if requested the night before). We didn't try the breakfast. Raw sewage smell is real however running the shower a few minutes resolved that. Frosted glass doors to the bathrooms were loud and didn't provide much privacy.

I really enjoyed my stay at this hotel. The building itself is over 100 years old and full of character, which I truly appreciated as a fan of historical architecture. It’s beautifully restored, very elegant, and the view of the city is simply stunning. A perfect place for those who value charm and atmosphere.

One small downside was the low ceiling in the bathroom — expected in a historical building, but still a bit limiting. Also, there were no hooks in the shower to hang a towel. I got shampoo in my eyes and had nowhere to place the towel nearby, which was a bit uncomfortable.

The location is fantastic, offering breathtaking views of the city from the mountain. The breakfast buffet was delicious and offered a good variety of options. The rooms were spotless and comfortable, ensuring a restful stay. Christmas in Vienna was a great experience.

The staircase in the room was extremely noisy, with loud creaks at every step, making it disruptive and far from relaxing. Its old-fashioned wooden design felt outdated and would benefit greatly from being replaced with a modern, quieter alternative. Additionally, both the toilet and shower could use significant upgrades to more modern fixtures, as they currently lack the comfort and style expected for a pleasant stay. An investment in these improvements would greatly enhance the overall guest experience.

Was lovely castle, quiet, great service, clean, good room amazing price which was our criteria for staying in Vienna as we had other options.. it was great and we will book again . Was a bit far from city center but easy to access, bus stop is in front of the hotel. Desk was amazing with transportation directions.

Elevator was shabby ( OK who cares) first room was with bedroom up a set of stairs and as an older person we had to change rooms to be all on one level. Most rooms in hotel are 2 levels we were told. Breakfast was good but typical of buffet breakfast included.. dry eggs, flavorless bread, .. Just an average breakfast..for 18e. But we are fussy eatters.... good coffee if asked for from waiters.

The hotel looks really impressive from the outside—it’s a true palace. The design, both inside and out, was stunning. The rooms were also designed to be historically consistent with the building’s heritage. Our stay felt like a dream. The receptionists were very kind and helpful. However, other guests should be informed that they or their children should not run in the hallways, as it’s an old building, and such behavior can disturb other guests and potentially harm the structure. The view was incredible, with all of Vienna spread out beneath you. I guess the bathroom was recently added, and although it was small, it was modern and clean. The rooms were also spotless—this hotel had the cleanest room I’ve ever stayed in. You can easily reach the city center using the bus right in front of the hotel. It takes approximately 40-50 minutes by public transport. I would definitely recommend this hotel.

The breakfast could have had a wider selection. The price was a bit high compared to the variety and quality offered.

Beautiful place with lovely garden and view. Staff extremely nice and welcoming. Nice room and atmosphere. Comfortable free parking. Recommend Terra Rossa restaurant nearby - really nice place.

1. Not that close to the center though the public transport is convenient - a bus and metro ride away (took us 40 minutes). 2. Bathroom door inside the room doesn't offer enough privacy for 2 people (even a couple)... 3. Breakfast was not good. We went the first morning and didn't come back for the rest of our stay. But overall really a nice place, I would go back. Thanks again to the wonderful staff at reception who were so friendly and helpful to us throughout our stay :)

It was a great location for those wishing to have a little reprieve form the busy city centre. The location is next to parks and green spaces with access to nearby forest. Getting downtown is super simple, with a bus right outside the hotel which connects you to the underground (U3) with direct connection downtown. The full trip is about 30 minutes to get to the city centre. The staff was also super friendly and helpful when we had questions about where to go and what to see.

The rooms could use an update and the standard room was a little tight. The room was clean overall, but the bathroom shower could use a proper scrub.

We liked the view and the feeling of old castle. Also, having breakfast on the porch was really nice. The U-bahn station at Ottakring was easily reachable by bus (both lines, they go the same route, just opposite directions). There is a lot of parking spaces, so you don't have to worry about it. Breakfast was standard, nothing exquisite. Only problems were bees/vasps, the porch was flooded with them, they were hoovering over tables and inside in jams and honey dishes, but I don't think that's something the staff can influence. Doors to porch were open, people were constantly going in and out, so that's out of their power.

There was mold in the corners of the shower (which was treatable with bleach in my opinion).