Breakfast was great. The hotel was very well placed for visiting Bruges. Bed was comfortable and the room was clean, had a safe, kettle and TV, which we didn't use. No milk was provided but we could have asked. No lift so the stairs may be challenging if you're not very mobile, but it's a smaller hotel so couldn't really expect one Owner was there when we arrived just before 8pm, after we were delayed but she was very cheerful and helpful. We kept them up to date with our situation, en route. She was great with advice and very helpful. Would go again.

the lady owner was very friendly and polite. the location of this hotel is excellent. we have been to Bruges Many times before. But this hotel is in the best location so far. the rooms were very clean. The beds are very comfortable and clean. The bathroom facilities were excellent.

there is a late arrival payment apparently if you arrive after 8:00 PM. we arrived, a little late due to a fire on the train track at Brussels midi. Fortunately we did not have to pay this.

The hotel is quaint family run small hotel with a very friendly and helpful host! She went above and beyond in finding the right adapters when ours didn't fit. The hotel is within walking distance from the train station, the churches, belfrey tower, the chocolate museum, shopping and many restaurants. The shower was amazing with personal products provided.

The outlets are old, so ask for help with adapters. There are stairs, so be aware that the treads are a little narrow but very doable.

Location was great, within walking distance of the train station, restaurants and tourist attractions. Our room was very comfortable with all that we required. Shower was great. A large shared lounge downstairs with comfortable sofas and chairs, great for relaxing in after a day sightseeing. Friendly host who made us feel at home and took time to discuss restaurants and places to visit.

Nothing, all good.

Laurence and her father were the perfect hosts - knowledgeable and extremely helpful. Nothing was too much trouble. The house itself is a good example of the neo-gothic style, with stepped brickwork coming down the front gable. It is in a quiet cobbled alley, very close to the centre. Inside the house is clean and sympathetically updated, with comfortable rooms (about 10-12 I would say). The stairs are a bit creaky, which is not surprising, but that enhances the charm of the place. We only stayed 2 nights but this hotel made a big impression on us, and we would have gladly stayed longed if it had not been for our tightly planned schedule. Breakfast not to be missed - top notch!!. Would go back in a heartbeat

Difficult to improve on

Location in the historic centre was very convenient for walking everywhere. There are a number of good car parks within a reasonable distance of the hotel. The room was spacious with a very comfortable bed. Shower good. Hosts were friendly and helpful. The buffet breakfast was plentiful and very good. No fridge in the room but one was available in reception.

Reaching the door of the hotel by car, especially on market day, is not simple using satnav. Follow the advice of the hosts! Note that there is no lift to upper floors.

Location was great, well tended hotel by Laurence who was very helpful with recommendations on what to do, see and restaurants...and what to avoid while in Bruges. Place was clean with comfy beds, super close to the heart of the old town. We really enjoyed our stay.

Can get a little noisy because of the restaurant diagonally across the Hotel..we there on the weekend, also crowd dependent and not the hotels fault in any way.

This hotel is perfect. The location is ideal - walkable to everywhere, very central but still quiet. The owners could not have been more welcoming and helpful, giving us lots of useful tips on places to go and see. The room was spotless and comfortable. Breakfast was plentiful and delicious! I would not hesitate to recommend to anyone looking for a cosy and relaxing place to stay.

Nothing!

The location is 5 minutes to the centre of the city with bars to bike rentals and canals 2-3 minute walk away. The main train station is 10 minutes walk. The dining area is a cute cozy place and we enjoyed the quiet conversations and breakfast, great way to start the day. The view from the room is time travelling to medieval times. The hosts are warm and pretty much provide you with the info and link to resources you would need for the trip. 10/10 recommended if you have a mid and above budget for the stay in Bruges.

Cute old-style hotel which was nonetheless clean and comfortable. Extremely well-located.

Charged extra for arriving after 8pm, which is in the booking info but still unreasonable. After 11pm check is not possible at all. Travel time from the airport is not entirely within one's control. There is no lift and the stairs are steep - not ideal for people with any kind of mobility issues. Being old, it's all creaky - not an issue for us but soundproofing is not great so it may bother some.