I am always happy when I stay at Grand Elevation Hotel. I always love the breakfast, and there are always a lot of options. The staff knows me by now, and they are always so helpful and nice!! Whenever I have a question, they always have an answer. They offer laundry service at the hotel, and it was so fast. Location is right in the middle of Phnom Penh, so it is very convenient. I love this hotel!!

The only thing I can say about what they could improve is that they could put more toilet paper in the rooms. They usually only have one role in the bathroom, and there is plenty of toilet paper in the lobby, but you have to get it yourself.

$27/night for 4 with breakfast included! It’s probably one the best deal in Phnom Penh downtown and on top the breakfast was great. But be careful guys because they have room with window and without. First night, they gave us a room with window (because they know EU guys are always complaining if no window) but the street was so noisy we did not sleep all night. The following day we asked the staff to have a room without window and then we slept very well so it’s your own choice but I really advice you to take a room without window if you want to sleep! Rooms are clean, Beds are comfy, breakfast is great and the staff is super friendly.

The noise from the street

Excellent Service: Guests often praise hotels for their exceptional service. They appreciate friendly and helpful staff members who go above and beyond to ensure a pleasant stay. Clean and Comfortable Rooms: Guests value clean and comfortable accommodations. Positive feedback often mentions the cleanliness of the rooms, comfortable beds, and well-maintained facilities. Great Location: Hotels in convenient and desirable locations often receive positive feedback. Guests appreciate being close to attractions, restaurants, and transportation options. Delicious Food: Hotels with on-site restaurants or breakfast options that receive positive reviews for their delicious food and variety of choices tend to attract more guests

Hotel offers a good stay overall. It's located in a convenient spot, easy for getting around. The price was very reasonable for what's offered. Rooms were standard and comfortable. The breakfast buffet was a highlight, offering a decent variety. A solid choice for a straightforward stay.

There wasn't anything in particular that I disliked. It's clear the hotel has been around for a while, but it's well-maintained considering its age. Given the price point, it represents a great choice. The location is convenient, and the breakfast buffet was a nice addition. For those seeking a budget-friendly option without major frills, this hotel fits the bill.

We had gotten a room with window which was nice (many reviews talk about wanting it) but we did not like it since there was construction going on the WHOLE NIGHT. They were kind enough to move us to another room further into the building which was nice. The cleaning was fine but there is a big cockroach problem in this city, we came into the room one day and there was a cockroach that had come up from the drainage. That was super uncomfortable .

The breakfast were nothing big or wow, it was an interesting blend and mix of food. The staff didnt know anything about tours, they called someone on a phone and gave it to my friend which than had to talk to the company about all the detials. She ended up booking somewhere else. Although they did have signs abot tours. it was a big strange.

Actually, when I was in the hotel, the surroundings were good, but when it comes to food requests or on-the-spot food orders, it was very poor for me. Since you are managing a hotel, you must know the needs of your guests, but my experience was very poor because they said that the food is with specific time which should be on time. For example, if a guest requests a short order, they are hungry, but there is no chef to cook the order, so how do they serve a food if what if the customer  feels hungry what if ?

Actually, when I was in the hotel, the surroundings were good, but when it comes to food requests or on-the-spot food orders, it was very poor for me. Since you are managing a hotel, you must know the needs of your guests, but my experience was very poor because they said that the food is with specific time which should be on time. For example, if a guest requests a short order, they are hungry, but there is no chef to cook the order, so how do they serve a food if what if the customer  feels hungry what if ?

This is a cute spot to relax between adventures! It's not really for those who wish to spend a lot of time in their room, but the rooms are clean, in good repair, and serviced nicely. Pets are welcome and we had a lovely time all around. Breakfast was decent and the staff was top tier! The location is close to everything! The value is obvious. Way way waaaay better than a hostel.

I have nothing bad to report!

I stayed in a superior twin room with a window - it was great, clean, nice decor, A/C and hot water worked fine. Staff were very helpful, especially one guy who offered to walk me to my tuk tuk with one of the hotel's umbrellas during some torrential rain. I read a lot of mixed reviews before booking this place, so I was a little concerned about what my stay would be like, but I was really happy with my room - it seems room choice will make or break your stay. Shell out a couple extra bucks for the window rooms, that seems to make a difference.

They should put hangers in the closet. The safe was locked and I couldn't figure out how to open it. I didn't ask about either issue because they weren't very important for me, but might be for someone else.

Very recommended. The location is nice with just a few step to cafe and restaurant nearby. The room is spacious and smell good. The bed is big and soft to sleep on. The facilities are new and clean. The bathroom is clean and big which is perfect. The breakfast price is good and delicious and has variety to choose from. The staff is very friendly and attentive. Overall, will definitely come again.

We stayed here for two nights. The staff were extremely friendly and helpful. We got the optional breakfast which was cheap and included delicious choices in an open buffet style. The room was spacious and included a refrigerator, water kettle, and all amenities you expect to find in a hotel.

The only small downside to our stay was the fact that our room did not have a window. But in all other aspects it was totally fine and exceeded our expectations.