The Staff were wonderful, very helpful and kind. Loved the rooftop pool and outside area, nice place to hang out mornings and evenings. Great view of the river. Great food, lots on the menu We extended our stay here as we were waiting on Visa's. We will definitely come back.

No fridge in room, for cold water and drinks. No tea and coffee facilities.

Great location near the river and within walking distance of the center and the residential palace. Clean pool and a great bar on the rooftop, with a wonderful view of the river. Great restaurant on the 4th floor where they serve delicious food and fresh produce. The restaurant is spacious, open, airy and offers a great view too. Our room had a cute private balcony in the trees with bird traffic early morning. The room was reasonably spacious, reasonably clean, and offering enough space to unpack your bags. Quiet location and a quiet hotel, with a friendly and helpful staff. Small bathroom with plenty of hot water.

The room needs a good makeover. Dirty walls in some places, and the bottom sheets looked yellow instead of white, with old stains on. Hard mattress and pillows. Basic furniture and facilities. Terrible lighting. If you want an electric kettle, be sure to book a twin room, no kettle for the king size, guys, sorry no can do. (Never heard such a ridiculous explanation in SE Asia in my 5 years here). That means that electric kettles are only for couples that sleep separately 😄? The A/C works well enough but is difficult to regulate because half of the digital screen on the remote was not showing. We love hostels, but this one is not good value for money. Too expensive for the lack of comfort and facilities. However, the location, their pool bar, rooftop, and restaurant made up for it.

This was not my first stay at this hotel Maybe 4 times I have stayed here Because I like this hotel very much compared to other places in Phnom Penh It's very clean and safe

They have policy no food from outside because they do have a super restaurant on the 4th floor Unfortunately they had too many guests they were under staffed and couldn't serve all costumers. So that policy failed. They should either hire more people or allow guests to order food from other sources if they can't provide My friends had to go back without lunch because they were under staffed it was very embarrassing because we had a business lunch and no food provided I don't blame the team I blame the management The staff are very polite and hard working.

The pooltop area is lovely, for a dip, a drink, to see the hornbills and for a bite to eat. The food is all decent quality and price, especially the spring rolls and fish amok, which were delicious. The staff are very friendly and welcoming. The room was cool with comfortable beds and strong hot showers.

Although the rooms were comfortable, sound really carries in the corridors. I was woken up numerous times by people talking loudly, people shutting doors etc. Also some of the backpackers smoke drugs on the rooftop, the smell of which is really unpleasant and the staff don’t dissuade them.

Simply everything! This was a really classy, comfortable hotel with a wonderful rooftop pool, with groovy lighting, clean, modern rooms, with comfortable beds, a fridge, hairdrier, perfect hot showers with daily shower gel and shampoo and loo paper provided, even travel toothbrushes, toothpaste and a comb, plus bottles of water, friendly staff, a convenient, if somewhat bland and pricey-for-Asia restaurant with great views, (but their fish tom yum soup was to die for!), right near the river. The air-conditioning and toilet actually worked as it should, which, if you've spent some time travelling in SE Asia as we have, is a miracle. There was even a switch right next to the bed to turn off the lights, unheard of in these parts! Every creature comfort! It's a short walk to the night market, Royal palace, Wat Phnom, and any anywhere else you could want to go is just a $1-$2 Grab tuktuk ride away. We discovered the wonders of 'Grab' here in Phnom Penh, a kind of Uber, and will be using them more on our Indo-China travels. It was an easy walk from where our bus dropped us when we arrived from Laos. I'm surprised this is only a 3-star. I would give it more as it can give any European hotel a run for its money at a fraction of the price.

The restaurant was a bit over-priced, and the food, especially the Western dishes on offer, bland. Still, the views and vibes were beautiful, and I recommend the fish tom yum soup. Yum yum!

1. I was very impressed with the thought that had gone into the design of Pooltop and the attention to detail. The swimming pool area has great ambience and could be a great regular rendezvous for local expats, and a perfect venue for private and corporate functions for 20 or 40 people. The retractable awning is a stroke of genius. 2. The food was of a surprisingly high standard and well priced. 3. It was quiet and peaceful.

1. The hip-hop and techno so called "music" at night in the swimming pool area at night is aimed at the wrong market. It could have a sexy atmosphere that would appeal to a more mature and affluent local clientele with Brazilian guitars, French cafe music, Calypso etc. 2. No bar fridge in the room. It would be nice to have cold water or be able to make a coffee at any time, particularly as the coffee machine in the restaurant is turned off at 8.30PM (for some reason that escapes me). 3. Hanging space is adequate for an overnight stay but not for 4 or 5 days. It needs to be doubled and with more shelf space provided for toiletries.

We had an excellent stay at pooltop Phnom Penh and it’s great value for money. The staff was so friendly and polite. The benefit of the hostel/hotel was the pool on the rooftop after a long day of the warm weather it was so nice to dip in the pool. The sky bar is amazing too and our room was spot on. The location is perfect and only a couple of minutes away was the night market and a few sightseeing seeing spots. Also on one night we booked the kun khmer fighting tour for only €8!! Such good value for money and an amazing time with the boxing match and transport return, Thankyou ❤️

The bed mattress was a little too hard but overall perfect facilities and I couldn’t fault them!!

We’ve stayed in five hotels in the last two weeks, and this was the best by far We had a family room for three people, the room was spacious and the beds comfortable. Plenty of hot water in the shower. Staff were very pleasant and helpful The rooftop bar and restaurant were really good, the prices not much more expensive than others nearby. The food was very good. They have just recovered the pool table, and have a darts board too Short walk to Wat Phnom.

A little noisy at night as our room faced the street, but not too bad for light sleepers Only minor gripe is that the staff would examine your US $$s with a fine tooth comb, and refuse to take any with even the slightest fold. Very frustrating

The staff were very friendly and helpful throughout our stay, the staff in the restaurant and on the front desk were very accommodating and upbeat. They have a great menu available and cold draught local beer.

The only aspects that i would criticize is, despite putting a please clean me sign on our room door, our linens and towels were not changed once during our 6 night stay, which I feel is not typical. However I am sure if I asked at the front desk they would've accomodated it. Secondly is the no outside food rule, in which you are unable order a grab to the property and eat it in your room (we were in a private room, not a dorm). I understand this in regards to smelly food like durian, but if I have a couple of slices of pizza left after a meal, I would usually be allowed to bring these into the property, but in this case not. We did have a great stay however, these were just a couple of things that stood out.

Nice location. Within walking distance of all important tourist attractions. Clean facilities and rooms. A well-equipped hotel, in short. Phnom Penh is a tropical-climate city so aircons are in full operation all the time in each room, which I really liked.

Many mosquitoes flew in the room, which left me with plenty of bites on both my arms. No hangers in the bathroom. Had problems hanging my clothes while showering. Upon arrival, check-in staff asked for either US$10 worth of cash or the submission of passport as damage deposit. But of course, the next day everything was returned without any hassle, as promised.