The property atmosphere was great! Very geared toward the traveller who appreciates a nice lobby bar and social setting. They had live music and lots of people enjoying after hike beers by the pool.

This may seem like a small thing to most people, but I didn’t like that the King rooms only had beds which were accessible on 1 side. This meant I had to climb over my partner in the middle of the night to get to the bathroom. The rooms are also super small, but this was okay as we were out in the mountains all day.

The hotel has a quirky vibe, which I loved. The lobby / bar area has a very relaxed feel and has lots of games - giant connect 4, jenga, noughts and crosses, to name a few. We loved playing these and watching other people enjoying them. The gym facilities were excellent for a hotel gym. I was impressed that they had peloton bikes

The bed was a little too soft for me. However, this was immediately sorted by the staff and was much better.

Loved the family suite. The kids loved the fun bunk beds. The shower was clean and had great pressure. Rooms are fun and modern. The lobby has a cool vibe with swinging chairs, games and hockey table top set to play. Kids loved it. A&W next door was super convenient when we were starving at 11pm when our flights came in late and we checked in late.

Small pool.

The new Moxy hotel is a great place to spend the weekend in Banff. We loved the heated outdoor pool and the bar/lounging area in the lobby. The gym was great (with peloton). Very dog friendly!

The location obviously isn't the best in Banff, but it is easy enough to walk, drive, or bus to get to the main downtown area for shops and restaurants.

Great aesthetic! The vibe is beautiful! Love the welcome drinks, the games and lots of lounge space with games. Rooms are very well decorated!

The jets weren’t working in the hot tubs unfortunately but they were still hot. The beds were a bit uncomfortable. Just on the firmer side. My partner and I tossed and turned a bit more than normal.

Loved everything about it! Staff is amazing, and go above and beyond to make your stay so memorable, enjoyable and special. Lawrence was exceptionally kind and helpful.

Not applicable. We loved everything.

Super cool design, very thoughtful and welcoming

Parking is tight, have a car so no problem. Might be more difficult for larger vehicles or trucks.

The decor and the vibes. Good food

We paid for a Mountain View but got a brick wall view. We spoke to the manager who did upgrade us to the larger family room which was very nice. Welcome drinks could be better.

The rooms, lobby, hot tub and most of the staff were excellent

The english man working at the bar was not friendly and we ended up going elsewhere for drinks

Room condition

Staff not frinedly