I had a comfortable and enjoyable stay. The room was clean and well-maintained, with a lovely bathroom and a great shower. The hotel facilities were impressive, and I especially appreciated the on-site restaurant—delicious food and excellent atmosphere.

The only downside was the communication barrier with some of the staff. As an English speaker, I found it a bit difficult at times to get information or make requests clearly understood. However, everyone was polite and tried their best to assist.

Very clean, great location and staff were very helpful. Received help quickly any time we were checking in/out etc.

The train beside the hotel was louder than expected

Excellent customer service and great "to go breakfast" --- Great Facilities -- Thank you !

Probably would be a good idea to offer one bottled water as welcome..

The room was very spacious and well equipped. Breakfast was far better than expected, so many fresh made offerings it just blew other hotel breakfast out of the water. Front desk staff were so friendly and helpful.

Would have been nice to get a few more hangers in the closet and pretty disappointing there was no pool at a brand-new hotel - seemed to be plenty of roof area for it. Parking was very tight for a truck. Stayed on the top floor, breakfast and check out was so slow as we stopped on every floor, wonder if there is a way to program the elevator to only make a few stops before returning to level 1?

The breakfast is unbelievable.... Everything you can imagine from a full yogurt/granola bar with nuts and toppings, fresh fruit, pastries, eggs, potatoes, breakfast meats, waffles... Really something for everyone. Including GF options. We stayed 3 days and everything was fresh daily. Plus a comfortable and enjoyable environment to eat in. Our room was so comfortable and luxuriously spacious! The design on these units was so smart -- the open design made the room feel even larger. Sitting area and couch allowed us to really spread out. This would be a great place for a long term stay. The heating system was nice and I loved the sound machine to block any city noises. Very clean! The location was convenient for walking. About a mile to 1.5 miles to everywhere we wanted to go (Saddledome!) Loved the secure parking. Definitely worth the $30 per night to have the vehicle stored underground and in a locked area.

Rooms were neat, the kitchen has everything you’d need to stay there and eat out of there for multiple days including soap, dishwasher detergent, sponges, and all utensils/plates. Full size fridge and freezer. Dishwasher. Bed was super comfy. Room had a sound machine which we used overnight and really liked. Room and bathroom were clean. Breakfast was fantastic, we stayed over new years and they had over 600 guests that morning and kept it fresh and fully stocked. Security at the front door and room key monitored to get upstairs. All the staff we interacted with were 100/10. Walking distance to many pubs and bars and Stephen ave. Neighbourhood felt safe, we walked back past 1130pm.

My only downside of this hotel is outdoor parking, especially valet! It was unexpected and something to keep in mind in the winter. Valet drivers however were very polite, professional, and quick.

The room was great as was the hotel itself and the staff.

Wish there were robes and maybe water in the room.

This is a fairly new hotel and it shows. The rooms were pristine and the beds were super comfortable. Large modern suites with extra large and clean bathrooms. My husband and son really enjoyed the exercise room and it had a great mix of equipment. The staff was friendly and super helpful in finding restaurants for dinner and giving us maps and directions so we could walk.

Unfortunately if you drive parking isn't included.

I liked the big rooms with a little kitchenette and comfy beds. Staff was friendly.

In the morning for breakfast buffet it was quite busy and seemed somewhat disorganized. The buffet area was right by the elevators which caused some obstruction as there were a lot of people waiting by the elevators so it was hard to get through all the people. Also it took forever to get an elevator to come down for breakfast but I guess that’s because it was busy at breakfast and everyone wanted to come up and down at the same time.

The property was nice and clean. It was quiet, the bed and pillows were very comfortable. We love that the 1 king room was spacious and well appointed. There is a kitchenette and two tv’s for the couch area and the bed area. They furnished it well. Bathroom area have the view outside. The breakfast was very good with a lot of options. They even provide us with a fruit platter and a small bottle of wine for our anniversary. Too bad we only stayed overnight.

They did not provide water bottles in the room.