Cute little inn, fun and themed decor, loved the library for the breakfast room. Easy accessibility inside, rooms were large and functional, breakfast itself was great, the beds and pillows were comfortable and everything was very clean.

It would have been difficult to stay here without a car. The shower had no pressure but the water was hot. For the price I would have enjoyed ceramic mugs in the rooms for coffee, but the breakfast room did have coffee with cups. I would say it is what I would expect from a $120 ish room, but you are on the island so everything is a little more $.

Warm welcoming from the front desk. Rooms are super clean and beds are comfortable. Although I was extremely sad to see they painted over the original wood beams, what a shame! Modernizing is ok but not at the expense of charm and character!

Although the staff at the front desk was super friendly and welcoming, the lady at breakfast was taking her job a little too seriously… jumping on people coming in to ask their room number. I guess to make sure people don’t go steal food if they aren’t guests, which I can understand, but I felt quite harassed by her the whole time. She was checking everybody constantly and if you dare leave with a muffin in hand, she would jump at you again. One woman was bringing her husband breakfast at the room and was approached by her, the guest was not happy and told me afterwards how very rude and invasive this employee was. I’m sure there are other ways to make sure people are guests, making everyone feel uncomfortable doesn’t justify it.

The building is rather like some you would find in the UK, the external is rather olde worlde, and the inside is full of historical bits and pieces, adding to its atmosphere. It's location right next to the highway, gives easy access to travel North or South, and there are 2 fuel outlets ( esso and shell) right on top of the property. The Waddling dog has a breakfast restaurant and a bar with restaurant within its walls and both are very good facilities

We visited the onsite bar and restaurant and there was nothing wrong with the service or meal. Unfortunately our visit to the restaurant coincided with the Stanley cup final and the many televisions onsite made it almost impossible to hold a conversation. I know it was probably a one off, but i didn't like it.

I didn't have very high expectations when I booked, we were travelling on the long weekend and it was difficult to find a reasonably priced hotel. However, I was so pleasantly surprised. The staff were SO nice and the room was clean with more modern furniture but the whole place still had it's nostalgic charm. It was quiet and they had a hot breakfast for free. I would definitely stay here again.

Nothing. I thought that everything was great, and I would definitely stay here again.

We flew in from England to find ourselves staying in a hotel that has a mock Tudor design and atmosphere. It was lovely to be welcomed and find a spacious (not a very English feature) clean room. The dinner was superb and, even though we arrived late, they served without rushing us. Again, quite different from England! The staff were friendly and prompt in their service. The breakfast was generous with a good selection of hot and cold options.

There wasn't anything not to like!

Great central location between the Swartz Bay terminal and Victoria. Us and our two dogs were very happy with their pet-friendly facilities. Gave us a huge room in the ground floor. Very clean. The staff at the front desk were super nice during check-in and check-out. Will stay there again and will recommend the hotel to others for sure.

If I have to absolutely nitpick, it would be that there was only one waffle-maker for breakfast. LOL. Would be nice to have another one so guests won't have to wait 3mins for their waffles. Other than that, we were very happy with our experience.

This is a wonderful little Inn, Steve at the front desk was delightful and efficient, the property has a wonderful old charm about it, and was very clean. Bathroom was updated and equipped well with all the standard amenities. Beds were 10/10 comfortable and rooms had plenty of lighting with updated plugs for all electronics. This place was an unexpected pleasure to stay at before flying out the next morning. Great breakfast included. Would highly recommend!

The Old English Tudor style feel of the hotel was what led me to choose this place, and the size of the superior king bed’s room was a big bonus. The size of the room was huge compared to chain hotels/inn. The staff were very friendly and accommodating.

The breakfast food options were mediocre. The usual egg omelettes with cheese and sausages one day and the next day just two kinds of omelette. They have the Belgian waffle pancake mix that you put into the pancake machine. Muffins and English muffins were also offered. Juice station machine and all day coffee and tea were available.

Loved the quality of the beds, the cleanliness, and the AC. Also loved that we had a choice about getting housekeeping so that we didn't have to worry about someone seeing our mess. And the complimentary breakfast! I chose a hotel close to fast food and a city because my 2 active young adults can't stop eating. We didn't have to use them! What a perfect trip! We'll be back!

Nothing!

location was central to my needs; breakfast was plentiful, good variety, satisfying; pillows were perfect; coffee supplied in room was very good coffee (I have the same at home); staff friendly and professional, with good knowledge of area

charging up front for POSSIBLY dining in the pub/restaurant and then reversing the charge at checkout; prefer to "pay as I go"