I have been coming once- twice a year for my anniversary with my partner for the last few years. We love the huge bath, the hot tub, breakfast in the arbutus room, and the cauliflower wings at the pub, which are awesome! The staff are nice as well

The beds are large but uncomfortable; they are very soft and not very supportive. It's not terrible for a night or two, but staying longer would be uncomfortable. The room was not as clean as previous stays: there were small purple stains on the sheets and hair in the shower.

Idyllic location. Nice room. Brentwood pub very good with lovely staff.

Breakfast service was dreadful - completely unacceptably slow service with no explanation (someone had twice called in sick we understood afterwards). Took nearly an hour to arrive after waiting 15 mins to order on day 1, then arrived only after complaint and was cold. Day 2 - waited 45 mins after ordering - arrived only when we said we would leave if it didn't come in 5 mins. Management needs to up its game here.

The location and the views are exceptional. We chose the suite with the private hot tub on the balcony and it was really nice and relaxing. Pub food was good and convenient as you could also order it for room service.

It wasn’t the cleanest. Our room had webs around all the light fixtures, there was dog fur on the living room furniture and a dried mud stain near the entrance. For the price, my expectation for cleanliness was higher.

Rooms were great and comfy and location wonderful.

Three things, 1. the chairs in the room were hard to move. Casters may be an option. They are never stationed from where you can watch TV therefore, they require moving. 2. You should have complementary coffee available in the lobby (most hotels do and you are a high-end facility). Some of us get up early but our spouses like to sleep in, hence the need for a morning coffee. 3. Air conditioning in the dining room needs upgrading.

The food service was exceptional- both the dinner service and breakfast. Eggs cooked to perfection for the Eggs Benedict- doesn’t happen often. The dinner was also well thought out and the waiter was very helpful and attentive. The menu showed image nation and good use of local supplies. A quiet and beautiful retreat.

Nothing comes to mind

Loved the location. Beautiful view from our garden room. Great pool and hot tub. Great food and service at the pub.

Room was not as clean as we were expecting. It was OK but details like the round magnifying mirror in bathroom was really not nice, bits of goodness knows what in the frame. Also cleaner did hoovering in main places but lots of stuff left under table, bed etc so felt slightly disappointed. However, we had a wonderful stay and would definitely come again. Thanks

We had a great stay and enjoyed all that the resort had to offer. We had dinner in the pub, which was great. Then, I enjoyed the hot tub and pool late into the evening. We turned the fireplace on in our room before we left for the pool, so coming back to a nice toasty room was amazing. The big soaker tub with jets was a plus for us as my hubby works in trades and loves to soak with Epsom salts etc.

We had a spectacular view of the harbour and sunsets. The room was very spacious and comfortable. We really enjoyed using the balcony to relax and eat breakfast. Room Service was very good and so was the food. We went looking for a coffee and even though their coffee bar was closed they made an exception and whipped us up a couple lattes. Excellent service!

The mattress could be upgraded. It was ok, but that was the only thing we didn't love.

Nice resort with excellent room service. Did not have time to enjoy the outdoor pool or hot tub but they looked great. Rooms are large with private patios (ground floor at least!). Service is top notch. Booked a sap treatment , very relaxing environment would definitely stay here again. Great price in the off season for a mini getaway.

Room, jetted tub, shower, room service, spa, patio.

Second time here and we absolutely loved it both times! Room was super clean and comfy, view was amazing, all the food was great. Best facial I've ever had at the spa, too. Couples massage was great as well.

Honestly nothing. I do wish the Arbutus room was open for lunch but I understand it's mostly a breakfast and dinner vibe!