Such a breathtaking view from the rooms, we had 3rd floor and first and both rooms are facing beach shore. It is simply amazing that you can see this beauty from your room and hear the waves if only open the sliding door!!! It worth staying at this hotel because of the view and nice beach + territory. Breakfasts included were a huge plus as well. Personal did their best to bring more food once something was gone, thank you for your hard work. It was always clean and beautiful at the restaurant. It was enough of few things to choose from to have a nice delicious breakfast! Customer service was excellent and very helpful, thank you for that! I would stay at this hotel again for sure!

Our family really needed a bigger fridge instead of small one, we had some food to cook but freezer wasn’t there. So that would be a nice thing to have. But luckily receptionists helped us to store our frozen food in the fridge for a common use.

Family holiday large double bed room. Great little kitchenette - large fridge was v useful. Location on beach was stunning! Breakfasts great. Restaurant food of a high standard including takeaway option to enjoy on the patio overlooking the pacific! We loved this place and felt lucky to have found it!!

A warmer welcome by the reception team would have been lovely. I think we arrived at the end of the day and everyone was a little jaded nevertheless, the team could have exuded some warmth and a little interest 😀

Fantastic setting Lovely food in the restaurant and the staff in the restaurant were very friendly.

The lady on reception. Parker was lovely but the other woman on reception when we arrived and when we left should not be dealing with customers. Her attitude stank. She was very rude and unapproachable. Vile woman. The cleaners. The room was not tended to properly. We had to go looking for toilet paper, tea and coffee on the second day. The bed was not made properly so much so we had to completely strip it and make it ourselves because the cleaner had only pulled the top covers up and left the fitted sheet all screwed up. You don’t expect to make your own bed in a hotel.

Pretty much everything, every room has an ocean view, you can sit on your balcony to watch sunsets and sunrise. Rooms were lovely, beds were very comfy, breakfast was good. I used to enjoy grabbing a free coffee in the morning and go for a beach walk, what a lovely way to start the day The staff were lovely, they really made us feel welcome.

It was just a lovely place to stay, there is nothing to dislike. Some did complain that the breakfast felt a little like a school meal time, you have to clean up after yourself. Personally, this wasn't problem.

Amazing room, breakfast, and room is stocked with tea and coffee and an nespresso maker with 5 different options (I didn't even get that level of room goodies at the Fairmount for $570 a night).

A complimentary drink even non alcoholic on arrival would go a long way, especially when its almost expected to eat at the hotel restaurant with having few options around. Would be stellar if you could use the hot tub outside of the 10am - 10pm hours and unavailable at 3-4 for daily cleaning.

This beachfront resort is wonderful! The location is fantastic--away from the crowded town of Tofino, yet close enough to be there within 10 minutes by car and about 1/4mile off the highway. Espresso at Tofitian Cafe, Tacofino, Chocolate Tofino & other food & sundries are within walking distance. Take your bikes, surfboard, kite, beach toys and hiking boots. There is so much to do & see in the area! The rooms all have a view of McKenzie Beach. Walking paths from each building lead you easily to the beach (no stairs or rocks or hills). The resort has a lovely lawn that faces the beach with several picnic tables & areas of Adirondack chairs & firepits as well as at least one barbecue area. The gym & hot tub are lovely. Our large room had a king bed that was very comfortable & was equipped like a condo complete with a refrigerator (no freezer), coffee pot, microwave, sink, dishes, pans, etc.

The daily breakfast was nice and offers either scrambled eggs or egg burritos alternating days and waffles, French toast or pancakes on alternating days. When we were there the only meat option was bacon. They also offer muffins, toast, granola, yogurt, bread, oranges, apples & a few other items. It was adequate but not amazing.

The location and atmosphere was fantastic. Staff were very friendly and welcoming. Lots of amenities available (gym, hot hub, laundry, vending machines etc.) The ownership of the resort by the First Nations as well was very nice. Lots of chances to be exposed to artwork and cultural information that went way beyond just an ordinary stay.

I hated the excessive use of unnecessary plastic. Some Canadian hotels go crazy for the overuse of plastic and this resort seems to also be one of them. Each paper cup and plastic cup individually wrapped with plastic. Every collection of sugar, stirrer, tea bag in own individual wrappers, needing to use about 5-6 small plastic containers of tiny portions of butter for toast. Quite sad / disappointing; contrary to what the resort seemed to be about. The manager at the bar one night last week was also quite rude to us and we were made to feel quite unwelcome one night. However, these are small points that didn't overshadow a really amazing experience.

We were pleased with our stay from beginning to end. The staff was welcoming, the room was clean and comfortable, the location on the beach was wonderful.

We were surprised the hotel was not better equipped to handle the power outage. The generator was not functioning and we were not offered any hospitality in the way of food or beverage - not even a muffin or drink - when the restaurant was unable to serve breakfast.

Great location, really noticed the improvements to the property. New entrance point, addition of a sauna, reconfiguration of the hot tub, the addition of Brown’s social house as the restaurant, new showers. All observed and appreciated.

I requested a 3 PM early check-in for business purposes, but I was not granted early admittance which put me under quite a bit of pressure to make my meeting commitment.

Comfortable rooms, and a decent, complimentary breakfast.

Fairly expensive.