This hotel is ideally located a short walk from the slopes. The room was not overly big but adequate. As was the bathroom. Not fancy but a good amount of space for toiletries near the sink and a decent enough shower. A small bath. Downstairs were single sex saunas and a nice hot tub. Hot coffee was put out in reception early doors. There was tea and coffee in the room and an excellent fridge. There is an indoor parking garage which was very welcome. Staff were pleasant and attentive and quick to take skis into the store or retrieve them on a morning.

There are a few steps to get to the slopes so if you are not comfortable walking in ski boots you might be wary of this.

The location was very central and allowed us to park our car and walk most places. It was a 1 minute walk through to the main area so this meant it was a lot quieter being back a little.

The photography of the room is very tricky as it shows just the vanity in the bathroom which is newish however the shower/ bath combo and shower curtain as well as tiles was VERY outdated and the shower tapware was from the 80's and very hard to get the temperature right. The furniture was also pretty outdated and we felt like with less furniture it would feel less cramped and more modern. There was a really funky smell almost always in the lobby near the lift/ restaurant. It smelt like old seafood. We heard others complain about it too.

Location was terrific, only a short walk to gondola's and just off main village walkway near restaurants/pubs/cafes etc. Great value for price. Room was extremely well maintained throughout stay. Staff were very friendly and always helpful when needing to access or put away snowboards.

TV was quite old so lacked functionality and picture quality was basic. Tap mixer for shower/bath wasn't the easiest to use and tricky to find a nice temperature quickly in the shower.

Location worked well. The water, ice, and bubbly water was excellent.

I had a room with an adjoining room. The two women next door tried several times to open the adjoining door and stayed up until midnight talking non-stop. Not sure if the walls between adjoining rooms are thinner.

Great location for ski in and out. My husband and I didn’t ski but my teenage son snowboards so it was good for him to come and go as he wanted. Right in the Village so easy to walk everywhere. We parked our car the whole time (be aware there is a $28/day parking fee on top of room charge) but that is probably standard for the Village. Loved that there was free carbonated water available by the ice machine!

Room is a bit small and nowhere really to sit except on the bed. The 2 small chairs not really comfortable.

It’s a nice hotel in a great location. The staff were very helpful. The room was clean comfortable in a good size. There is an indoor hot tub & sauna on the ground floor with easy access. Robes are not supplied. There is a secure Ski storage area near reception. That only staff can access about a seven minute walk Inski boots to the Whistler and Excalibur gondolas. A short walk and you’re on the village stroll near lots of restaurants and bars.

Nothing

The rooms/beds were very clean and comfortable. The staff were always available, friendly and helpful. The location was fantastic.

The board/ski room probably could be converted into lockers given the hotel and rooms don't otherwise have any particularly good space for drying/airing boots and ski clothes. A locker in the dry/board room (similar to other resorts we have stayed at) would do the trick as the process of drying/airing ski gear in a two queen bed room didn't really work well.

Location was primo - a few steps away from the center of Whistler Village for shops and restaurants. Staff super friendly and even helped with luggage without asking. Room exceptionally clean and comfortable. Bathroom a little dated but tub was extra long and large so was great for a good soaking after a long day of travel. Parking garage was secure. All in all, we were very happy with our stay and will plan to return in the next year.

First floor is actually a few steps up from the lobby so if you have heavy luggage it can be challenging. Other floors are accessible by elevator. Would be nice to have ice machine on all floors and not just the third floor but this wouldn't be a deal breaker for us.

The reception staff were always welcoming, friendly, and wished us a good day. Our boards were stored away by the staff, which was added security Our bed was comfortable, and the heating was easily adjustable. The room was serviced well every day, It was very appreciated. We enjoyed a gorgeous dinner in the Barefoot Bistro and had an apre's at the bar another day. Both are definite to book!!

The spa was just too loaded with Chlorine to be used. We tried once only and couldn't breathe! The bathroom was small and quite dated, and the whole space needed a lot more hooks and hanging space.

The hotel is well localized, close to numerous stores and restaurants, and easy to access both on foot and by car. The staff was helpful and friendly, the room was quiet and clean. I have no complaints here.

Ultimately, It is pricy, but the city itself is quite expenseive. What I simply cannot accept from a hotel in Canada, a country where having a car is basically a must to go around, is payed parking. There was plenty of space.