Good ambience as soon as you walk in! The bell hop trolleys in the parking area were a great help. Our pool and hot tub view was entertaining! Pool and hot tub temperatures were perfect! Loads of towels available when you get out of the water. Staff were very pleasant. Perfect location for wandering around the village.

Our suite was FREEZING when we arrived, as if no one had stayed in this room for a long time and they shut the heat off. The heat had to be switched to ‘on’ mode with a special key so maintenance had to come, which took some time. Then when it was sorted it took HOURS for the room to reach a comfortable temperature. There were no robes provided for transit between room and pool. We were looking forward to having a fire but the fireplace was ‘out of order’. We assumed since they appear to be wood burning fireplaces they don’t want to deal with the hassle of irresponsible guest use (understandably), but it can feel misleading when an amenity that may be a factor of swaying your booking is not available upon arrival.

Great price for 4 adults and 2 children. Room was a good size, location was excellent, linens and towels were clean and fluffy, and the bed and pillows were very comfortable. We didn't hear anyone else so I can only assume the sound transmission is minimal between suites. We would definitely stay again.

The kitchen knives were dangerously dull, the hotel common areas like the lobby, hotel washrooms and corridors could use a face-lift, and so could the rooms to be honest. The parkade has several water leaks from pipes or the floor above which could signal poor maintenance. We stayed in the building that has the lobby and the secure parking, so perhaps the other building is in better shape.

Location was excellent, attached garage was important and spaces seemed adequate in number if somewhat small. Very little wait for the elevator ( 3 story building ). staff very helpful and engaged. Kitchen was satisfactory.

Loft room configuration was awkward. Stairs lacked effective illumination at night, (bathroom is on 1st level) ,seating area was cramped due to the Murphy bed. Pet fees $ 30.per night and garage fee $32 per night, seemed somewhat high. Since there is no street parking at hotel few options. Enjoyed our stay, would return.

Perfect location at a couple mins walk from both the lifts (Whistler and Excalibur for Blackcomb). Although located so close, it still feels secluded from the party atmosphere in the town. The studio room had full kitchen, and was well stocked with coffee supplies. The room was very spacious.

The sofa bed quality was too basic. The mattress was so think that you could feel the iron bars below it. The hot tub could have been a bit larger given that it was mostly in demand in ski season, and not the pool.

It‘s located in the heart of Whistler Village, literally 90 seconds on foot from the ski lift! Also the pool, hot tub and sauna were really nice, especially in the winter when it’s so cold outside. Also, we were offered parking by the hotel upon check-in, but the staff were kind enough to inform us about other overnight parking options in the village which were much cheaper. That‘s kind of them!

The room perhaps felt a tiny bit dated, but not too bad at all.

I arrived before check in time and Laura was fabulous getting me and my service dog early access to our room. Thank you Laura!!! There was plenty of space in the unit as we had a loft but slept on Murphy bed on the main floor as the TV was there. Kitchen fully stocked for cooking and the room, although a bit dated was exceptionally clean!! Easy access to everything as it's right in the heart of the village. Parking access easy and enjoyed a coffee and cookie from the lobby before hitting the road home. I will definitely stay here again on my next trip to Whistler.

Nothing, everything was great!

Nice quiet clean room. Great location. Location on the edge of the village makes it a little quieter and easier to drive in and out of while still having great walking access to the village. Fantastic little pool area. Balcony was great. Kitchenette is a nice touch. Not the most amazing mountain views, but it does still have some (may depend on which side of the bilding you're on).

The room gets crazy cramped with all the beds out. Could use some night lighting on the stairs to the loft. We had an injury from a trip on the stairs. Also apparantly it's standard to store kitchen pots and pans in the oven warming drawer? That was not at all obvious to us.

Great location - on holiday from UK between Xmas and New Year and drove to the hotel from Vancouver and parked at the hotel and then could do everything else on foot.

The Inn is as described and whilst laid back and functional, it does not have the comfort level you might expect at the price - but this is because of the great location which saves you a lot of time and worth remembering that many need to make their living for the year in a ski season, which pushes prices up.

The location is very good, close to the village centre but also within easy walking distance of the blackcomb gondola. Secure parking at the hotel was a real bonus but be aware that there is a 32 dollar charge for this (for us it was worth it but you have the option to use nearby public parking). The reception staff were very helpful with information on activities and nearby restaurants. There was a small plunge pool near to our room which was appealing on a hot day

There seemed to be no public rooms.

very kind and helpful staff; ski locker access; quiet convenient location; hot tub

fireplace wasn't working - had a sign saying - don't use; thermostat for heating the room wasn't apparent on the wall - had to get maintenance fellow to locate it near the floor as I recollect; also think the stove wasn't plugged in or something like that that we needed maintentance fellow to assist with; swimming pool not heated was a disappointment.