The room was comfortable, the staff were quite friendly and helpful

The breakfast staff, there was one lady on duty doing it all herself. She was beyond overwhelmed because it was very busy, working very hard but she was in tears because she had no help. The was a shortage of plates, cups, cutlery. There was no one to help her, which seems completely unreasonable for trying to prepare breakfast for 30 plus people at one time. I appreciate this lady for all she did, but they need to recognize when help is needed. The way the breakfast bar is set up is not great either, its too small of an area and gets very congested with so many people trying to get coffee, cereal toast etc.

Most of the staff, and the manager were helpful

Vending machine ate $5 of my money. 10 minutes into my stay. First staff member just shrugged her shoulders and said too bad, they have no control over the machine. I threatened to go to another hotel and the manger tried to help but couldn't. First staff member then told me to call the vending machine company which got me nowhere. I asked for my $5 back and then they could deal with the vending machine operator but was told no. This experience did nothing to make me want to come back

I enjoyed my stay in general. The room was clean, comfortable. I enjoyed the other amenities such as the fitness centre and pool. I enjoyed the complimentary continental breakfast-it went beyond my expectation. I also like the fact that there is an option to enjoy other breakfast foods not included in the continental breakfast for a small fee. I would definitely return when I'm in town again.

The only thing I didn't like was the shower in pools were not functioning when we were there and no towel supply either.

Excellent Front Desk staff Day and night. Monte Carlo Inn is brand new from top to bottom. Room #403 overlooks the #400 Highway which was extra light all Day. The swimming pool was extra warm and very relaxing. The bathroom and change room is very handy. The dining room restaurant is awesome for Continental breakfast or enhanced Hot meal for an $8 charge, Thursday to Sunday. Beds are always soft and linens and towels are luxurious. Quick check in and check out. Very grateful for this relaxing resort.

Walking along Tiffan Street will take you straight to the beach at Kempenfelt Bay, Lake Simcoe. Skipped the Restaurants and went to the No Frills Grocery store 8 minutes away.

Room was clean. staff were friendly and helpful.

being told by the check in lady that i "had to hand her my credit card" i refused and she eventually let me put in my pin. do not like handing my card to others and will not do this. stop demanding this of your customers. credit card fraud is all to real and not handing your card to anyone minimizes this. you only need to ensure they put in their pin to confirm ownership. Breakfast was lackluster. carbs and yogurt that's it.

The most impressive thing for me, as I went for the breakfast in the morning, I noticed a gentleman that, it seems to me ,had gone thru some very hard times. Maybe he was a homeless person even . He was very quietly sitting in the corner and was enjoying a hit cup of coffee and a wholesome meal, supplied by the hotel, I assume. I tip my head to the hotel, staff and management, for the generosity. For that alone ...... 10 out of 10 points.

The suite we stayed in was incredible. Even the nameplates on the doors were cute added touch. The first look of the room was breathtaking. It looked like a room fitting of a Goddess, with Roman pillars around the four corners of the tub that sits nicely for viewing the sunset or sunrise. The room looked like it had been updated within the last few years. Pretty carpet, leather couch, cute chair, very stylish! The view of the sun setting was so pretty, especially since it was a corner suite. The bed was perfection. Comfortable with the nicest pillows I've had at a hotel. The fireplace was such a nice touch. The fact that it's only for looks and doesn't heat means you can stay there year-round and get the pleasure of using it.

Honestly, I hate having to say anything poorly about this room, but there was one thing that bothered me enough to say something. While using the gorgeous tub, I reached down, and there was something floating in the water. But it moved out away too fast, so I thought it was just the bubbles, and my mind playing tricks, it was not. When I got out and emptied the tub, there was a piece on me and were several pieces in the tub that looked like wet paint that you peeled out of a dish that's dried. It's almost like a rubbery plastic feel to it. I'm not sure where it came from, but it wasn't on there when I started, and it was not on be beforehand. I was honestly turned right off.

The gentleman at the main desk and have a great time chatting. He's awesome. Now that I've stayed there 3 times, and the location is close to 400 hwy Lots of road noise / traffic noise if in room too close to hwy. The latest room had a corner fireplace. I was surprised to see nothing sitting on top mantle. Just Barren. And desk was dusty Other than that, great room/ great value! The elevator was out, or I'd give a 10

The staff were friendly and accommodating. The entire place was very clean. The rooms were gorgeous (I had an electric fireplace in mine) and the bed was super-comfy! The breakfast had plenty of options that kept me full until a late lunch. The best part was that it was almost half the price of the neighboring hotels/motels on the same road.

The pool is in pretty rough shape, and is tiny. I was surprised that the breakfast didn't include any hot food, considering that it's served in a restaurant with a full kitchen attached. The curtains don't close all the way, and there was a huge light outside my window, but the bed was positioned so that if I slept in the middle or one side of the bed, the light didn't cross my face.

The staff were friendly and professional. The room was clean and cozy. The $8 breakfast deal was great. I got great sleep on the soft, comfy mattress. The Wifi was high quality.

The TV had a low quality image on most live TV channels. The location was not very walk friendly (no sidewalk), but I managed to make the most of it. Just be patient and careful walking along the side of the road. They also provide taxi service.