The restaurant was impeccable, delicious food and our waiter was very attentive and helpful with our menu choices. Our buffet breakfast was good but some confusion both online and in person with the times breakfast would be served up until making us miss our breakfast on our final morning. Our room was comfortable but no wifi access for the tv? Our bathroom was clean as was our linen and no problem for extra towels when requested as the staff was very accommodating. We were looking forward to using the outdoor pool which was unfortunately not available and we used the indoor one only. Your website should be updated if something is closed or not in use so it’s not expected upon arrival. The spa was closed 2 days/week which should also be noted online for those booking online. All the other facilities were great and accessible and we enjoyed our stay regardless. Thanks for everything 😊

Confusion as to the times buffet breakfast was served until. Outdoor pool was not available and a bit disappointing and spa was not available 2 days/week which should perhaps be noted online. No access to tv bc wifi so gnaw was poor.

Very open space with lots of activities. The food was delicious and the staff accommodated to our needs

The place needed to be looked at for maintenance, as I felt some hardwares needed to be tightened. The kitchen could've been open later than 10. Not big deal, but the grass could be better maintained, like seeing green grass with minimal weeds

quite i would not have stayed if it was not for the manager that offer a extended stay at a great rate ... i'm only 40 min from my house. it gave me incentive to stay ... i also made sure i spend money here on top of the room.

not sure i had dislikes

The grounds were beautiful. The front part of the hotel seemed to be the original rooms of the house. We enjoyed walking through those rooms. Our own room had a balcony that overlooked the courtyard and the gardens, that were beautifully manicured. The staff were warm and friendly. Overall, the hotel is beautiful, although a little dated. We had a wonderful experience.

Fantastic location with a beautiful view. Outdoor gardens are well maintained. The staff are incredibly helpful and friendly.

Rooms are not as clean as we would’ve hoped. Spotted crumbs, lint and dust under the furniture. One mug and cup were not clean. Some pillowcases smelled of body odor from previous guests. One towel had a makeup stain. There were also spider webs caught with bugs in the ceiling corners. The room looked very tired.

Gardens are beautiful. The room was nice and big.

This property is showing its age and requires maintenance. Couldn’t check in at 4:15 pm when hotel was far from being full. We waited 30 minutes- not long but we wondered why. Breakfast was ok - served in a nice area.

The lake access and kayaking

The facility is old and looks worn. Bathrooms are from the 80s and we had plumbing issues.

The location and the proximity of the chalet to the beach.

Almost non-existent Hospitality. Couldn't reach the front desk on multiple occasions.

The dinner was very very good

The hotel is ragged and run-down. The grounds are unkept with weeds. We had the ground floor lake “view” which means facing the lake but there are homes between you and the lake. The patio outside our room is covered with moss and weeds. The artwork in the rooms are falling out of its frame and no one bothered to fix. I’m thinking the owners don’t care. Because of the condition I didn’t use the pool or the spa. The staff were pleasant. The food was excellent.

At first glance, the historical property is beautiful… the town is lovely as well. The staff were very nice, but seem defeated.

Pretty much everything. It’s extremely run down. The star rating must be revisited. I booked a “chalet”, and what I got cannot be called that. It was more of a dirty motel room with rusty bathtubs. It was so dirty, I didn’t want to put my baby on any of the furniture. It was supposed to be one bedroom and one living room with a sofa bed. It was just one room with an armchair. This was not enough room to sleep 3. So I complained and they offered me another room with two twin beds… also not enough to sleep 3. After much back and forth, I got a room after 11 pm with a double bed and sofa bed for us to sleep in. This room was also very run down. Little hairs all over the bathroom walls, stains all over the room, no working TV signal, we had to put our hands in the toilet tank to fix it after every flush, the shower made a screechy sound the entire time it ran… really awful experience. I felt awful for the staff who were very understanding, but couldn’t do much. I booked for 2 nights, but left after one. The property has so much potential… it’s very sad that it is in the state that it is in currently.