The unit I chose is perfect for family. Kitchen is ok with extra supply to use. Beds are comfy and airconditoning is good Location is close to the center of Ottawa.

Basement Parking height is tight and fee is not included for the room rate. I paid $37 plus tax and I had my chihuahua/papillon @70 plus tax for a night.

You get a full suite in a central location. You can walk to just about anywhere in downtown Ottawa.

Parking fees seem high

The location gives you access to a lot of bars, restaurants and stores. You can also walk to the center from the hotel.

My first observation when I came to the place was that it was outdated and seems to stuck in the past (Horror movie settings came to mind). However, the longer I stayed, the place grew on me. Yes it may be outdated but everything are still functional.

Great location and value for money. Very central- 15 minute walk from Parliament Hill. Shops and restaurants nearby. Enough space for family of five. Nice pool and the gym does the job. Room could have been cleaner, particularly the bathroom floor, and more crockery and cutlery could have been provided. There was not enough for us. We used the washing machine and drier- cost effective and clean. For value for money and location, very good. Parking in the hotel car park is expensive but we were able to park on the street for free over the weekend. Safe location and staff were helpful.

Could have been cleaner, particularly bathroom floor and skirting boards. More crockery and cutlery, at least to cater for the number of guests staying, should be provided.

If you stay at this place, you get a whole spacious apartment! The rooms have a fully equipped kitchen, a separate bedroom, a living room and a balcony. What do you want more? It's really close to the city center and all the attractions and sights. There are lots of restaurants, take aways and pubs nearby (the location itself is located in a quiet street). You also have a huge supermarket and a rexall there. I didn't use the gym and pool.

It was very dark in the room and the furniture design is really bad taste 80ies. They did their best on the photos on booking.com but you have to take all the brightness and color away. The housekeeping only made my bed and emptied the trash, I didn't have the impression that they cleaned the bath.

Location, right in downtown. Hotel with kitchen and two bedrooms is a rare find.

Parking is very expensive $39+ taxes. Parking spots very narrow and very few available as there were about 8 that were exclusively reserved for electric vehicles while charging. Second level basement is in a very steep drop. Room is very dark as the wallpaper is dark and the curtains do not open properly. Also very few lamps that worked. The electric outlets were old and did not hold the phone chargers. I think the hotel would benefit with a little upgrade. Swimming pool very very cold. Hot tub very very hot. Exercise room did not have weights or space to exercise.

I lived in Ottawa for over 20 years and now I come here to visit my son and his family. It was fantastic to have my own little apartment right near Elgin!!! I walked all over centertown. The apartment is fabulous. The pool and the playroom for kids were incredible and I won't stay anywhere else going forward. I was able to save money because we had a kitchen and stay healthy as well. There are laundry facilities and a great restaurant on the main level. Plus you will always feel safe here.

Nothing. It was perfect!

The location was ideal, with easy access to various corner stores, banks, and other essential services. Upon arrival, the valet staff were courteous, and the luggage carrier service was exceptional.

Upon arrival at the front desk, one of the staff members appeared less approachable. When inquiring about underground parking, she informed us that it was at full capacity and suggested we park on the street. Unfortunately, she responded with a considerable amount of attitude and seemed dismissive when we asked if parking would be included. However, we later spoke with another staff member responsible for parking, who informed us that there was available space in the underground lot and assured us he would handle the matter.

Staff great. Booking experience great, especially when calling to clarify reservation details and parking info. Location close to downtown activities and an easy drive to other parts of city.

Uncomfortable pull out bed in living room with what appeared to be mold under the mattress. No extra blankets. Parking not clearly described i.e. Underground parking is in an area that joins an apartment tower and we accidentally parked there at first. Our actual parking area was down a scarily steep incline for both levels 1 and 2. Cost of parking also steep at $38 plus tax for 24 hours.

We have stayed here very often over the years. It’s dated but quiet and safe and comfortable with a large room. The large patio is really nice when the weather cooperates. The proximity to the downtown area, the market, sparks street all being walkable is a huge draw for us.

The pool was closed when we got there. Last trip the hottub was closed. We actually changed hotels because of the closure. It’s one of the reasons we stay here. I wish there was a heads-up but one of those facilities always seems to be closed for maintenance.