Clean, comfortable and convenient location. Great to have free shuttle pick up and drop off.

Pillows were a little hard and uncomfortable.

Close to the airport. Shuttle was on time. Driver was courteous. Room was very nice, and I got a quiet nights sleep. The breakfast in the restaurant was spectacular!

Arrived at YVR around 1:30 a.m. and was amazed to find out that the hotel shuttle runs all night. The driver was super friendly and an excellent ambassador for the hotel. Check-in was fast and efficient and our room was incredibly clean and comfortable--super comfy bed and pillows. Restaurant opened at 7 a.m. Again we found the staff to be friendly and hospitable--a relaxed and happy way to continue a couple of rough days of travel. Thank you to the Best Western Premium Carlingview for a great staff and excellent facilities. It all means so much to exhausted travellers.

This team matches value with great customer service. Yes, you are right next to the airport and planes fly overhead. But I could barely hear it considering how close they fly. The staff treat you great, the price can't be beat, they give you a shuttle to the airport, if you need a place close to the airport, or if you need a fair price for a hotel within the GTA, you can't go wrong putting your trust in this operation.

I was travelling and needed a place to stay for one night before I went to the airport. So this place met all my needs and there is nothing that I did not appreciate about this hotel/property/team.

Convenient and accommodating shuttle access to the airport, friendly and helpful staff, snacks available for purchase in the lobby, phenomenal view from the roof (especially at sunset), held our luggage for us at no additional cost while we travelled to Niagara for 2 days as we were returning to spend the night prior to our flight home

Hotel is a little bit dated and not within easy walking distance to very many food options

The staff were very helpful and courteous. One of our bags missed our flight and they were very supportive in the process of retrieving it. The shuttle from and to the airport runs frequently and the hotel is quite close to the airport so it's a pretty quick transfer.

All airport hotels are overpriced. This one is among the slightly better priced. Being as close to the airport as it is, you have to listen to the constant arrival of flights, but there is a cutoff time for planes so it does eventually get quiet.

All staff was excellent on the phone, by email, and in person. The shuttle was on time and were friendly and were helpful with our luggage. They answer the phone immediately without any delay. All concerns were dealt with immediately. Example, we couldn't get our room any warmer and the staff had a solution immediately and within 5 minutes she brought us to our room a portable space heater that heated our room efficiently. The next morning we blew a fuse and they had our hydro back in 3 minutes. I just spent 9 days out of country and 3 extra nights near the airport. The best was the Best Western

Not a thing

Room is very nice and clean. Has FREE Airport shuttle service. Driver was on time and helpful (please tip the driver) The staff are friendly and efficient during check in. Restaurant servers “mom and daughter” are nice and friendly. Food is ok. Bed is very comfortable. Over looking planes landing. We didnt mind the airplane noise as i read the reviews prior to booking the room. The hotel is located beside an airport what you expect. Overall was great. Good value for money.

Nothing.

My stay at this best western was great. Staff at the front desk were friendly and helpful. Went above and beyond to make me feel welcome after a very long day. Room was clean and comfortable. Was a good temperature and had user control in the room which some hotels lack. Shuttle service to airport was friendly and made my early morning departure much easier. Just a standard airport hotel but they are doing the basics right. Very enjoyable stay

The airport shuttle was prompt and friendly, as were the other staff. We did not have time to check out any other facilities. The bed was very comfy and the room was clean. I will stay there again.

There was no free complimentary breakfast but the restaurant was good. A light complimentary breakfast would be an asset... just coffee/tea, muffins and juice and fruit would be a welcome asset. There was a little but of aircraft noise, but such was expected as we were right by Pearson airport, which we wanted as the night was for sleeping during a 14hr layover between flights.