The beds were wonderfully comfortable. Our room was huge and very comfortable. I think it must have been a suite, as it had the bedroom as its own room, separate from the spacious sitting area, dining area, and full kitchen. The road noise outside was horrible, but we did not hear it at all from inside the hotel. The blackout curtains were great. With them closed you wouldn't know from inside whether it was midnight or noon. Most of all, and my first consideration when booking any hotel - I loved the pool. I spent most of my time at the hotel in the pool.

I was surprised at how far this "airport hotel" was from the airport. They provide a great shuttle service though.

I had a long and tiring trip with my little daughter. Katherine the lady at the reception welcomed us warmly and gave us all the necessary support to settle in. She gave us a room that overlooked the road. My daughter enjoyed looking at the passing vehicles and the snow. It isnt our first time at Residence Inn Marriot but its the first time being welcomed in a friendly and warmly way on arrival. Thanks Katherine!!!! You made our stay at Residence Inn this time a nicer one. The room was clean, linens were clean, bed was comfortable and the breakfast was lovely. The room had everything we needed to make our meals. We loved the free shuttle from and to the airport and liked the distance away from the busy airport. Residence Inn always met our expectation. The renovation also added more comfort to our stay this time.

Nothing!!!

Bed was very comfortable, room was clean and well equipped. Shower was lovely and well stocked with shampoo, body soap and conditioner. Breakfast was very nice and there was a good variety of food. The coffee was super good. I slept really well. I could control the room temperature well and the curtains blocked out all the light so I could sleep late. Room was quiet. Reception staff was friendly and helpful and the restaurant staff were lovely and friendly. The shuttle service worked great. You have to call them when you arrive at the airport and then they will send a driver. So I waited a little bit but the driver was very friendly. To the airport, the shuttle runs every half hour and reception will make sure you are booked. This was a good feature.

The breakfast ended a bit early (9am) and while I came in time, I saw many people not get breakfast because they assumed breakfast would be served until 10. The restaurant staff tried to assist though. One of the phones wasnt working in my room and I couldn't call for room service when I arrived so that was sad. And there was a cable missing from the tv so it wouldn't connect so I couldn't watch movies or the news.

• Rooms were quiet all day and night • Good Wifi and TVs • Shower was good, just the right temperature • Fitness and pool were great • Staff were friendly • Facilities look new and clean overall • Services were quick

• We expected at least a few free bottles of water in rooms without needing to ask (every day) • No toothbrushes? • Carpets and floor in room could be cleaner • Car entry and exit requires ticketing - rather not convenient for Uber and pick-ups

Breakfast was the best we’ve ever had at a hotel. Staff were wonderful especially the Filipino lady Angelina. Room was nice and big, very comfortable to stay in

Could hear people in hallway and when doors nearby opened/closed. Wish there was a door separating bedroom area from washroom sink area for partners that wake/sleep on different schedules so light wouldn’t be an issue

My entire stay from start to finish was excellent. I have zero complaints. The room was spotless, comfy and huge. The staff were attentive and super friendly. The breakfast was the best I’ve ever had at a hotel. I was allowed to check in early. I’ve always had positive experiences at Marriott properties but this was the best, exceeded my expectations.

I liked how the room had a full sized refrigerator, an over to make hot tea and a dishwasher (but I didn't use it). It was within a walking distance to the office we had our meetings in, restaurants nearby.

Just something small, but there was a hum from a fan, it didn't keep me awake though.

We stayed one night after our flight was cancelled. We were able to call the hotel from the airport and they immediately sent a shuttle. Room facilities and layout were perfect. Very clean. We liked this hotel better than the more expensive one we stayed in the week before.

It was a little distance from the airport.

I had a problem with a night front-desk clerk while check-in, but next morning I had a chance to meet Mrs Ana Oliveira (General manager assistant) - and everything was fixed in 3 minutes!!!! Mrs Ana Oliveira is a HIGHLY-PROFESSIONAL person and a beautiful woman! Thank you, Mrs Oliveira for everything you've done for me! Besides, breakfast is really good and employees in restaurant are VERY smily and nice!

Unfortunately I cannot properly rate this hotel. We arrived in Montreal extremely tired and hungry after an overseas flight was delayed and we missed the last connection of the night. I booked the Marriott Residence Inn at the last minute, but we mistakenly got off the airport shuttle bus at the Courtyard Marriott. The hotels share a shuttle bus. Due to the computer system being down, we were unable to properly check in and did not discover we were at the wrong hotel until morning. Much appreciated the staff letting us get into the room before the computers were sorted out. But perhaps the shuttle bus driver could give more info to passengers as he is dropping them off.