The roof top pool on the 30th floor is the star attraction of the VR suites. Some reviews say it is difficult to access but it is open 10am to 2pm and 4pm to 8pm and can be accessed from the 30th floor on block B. If in Block A go to floor 20 and use the linking walkway to the other block. Sometimes it is busy but not always. The view from the roof is fantastic as there are very few blocks that high in Santiago. The suites are also in a very central location, easily accessible by taxi or public transport and walkable from most places in the centre. There is a supermarket just across the road and restaurants nearby. The room was comfortable and furnished reasonably well.

Aircon would have been good but there was a fan and the windows open so not a big problem. As for an upper floor to get further away from street noise.

This was a great place to stay. The location was amazing and it felt very safe. It was located right next to the busy streets filled with shops and the buzzing life of Santiago. On top of the apartment there was an amazing pool with fantastic view over the whole city of Santiago. I would definitely recommend this place to explore the city. The reception were also very kind people.

We had to buy toilet paper etc ourselves. Also the air condition was just a fan, not a real air condition but it did the work.

This was our second stay at the VR suite. As mentioned in our other review the rooftop pool was the attraction which is located on the 30th floor (accessed via block B lifts between 10am and 2pm and between 4pm and 8pm). This time our arrival was very late but the keys were left at the reception desk. Room was comfortable and adequate, very good value. Location is central and there is a supermarket across the road.

Aircon would be good but they do provide a fan.

Marcello was amazing! He arrived early to meet my family members who arrived in the early morning. He set them up (including with a transit card) and then met my husband and me when we arrived in th early eveining. While we waited for our family members to arrive, he made us each a cup of espresso (with a little biscuit) and visited with us a bit (interesting with my limited spanish). Location is pretty central. With 7 of us travelling together, it was wonderful to have a place with a kitchen and enough bedrooms/beds to accommodate all in one place!

There isn't much that could have been imporved upon! The place could have been a little cleaner, but it wasn't a big issue at all!

we loved that our room was split-level. it was a very spacious apartment. it was very clean, the people were incredibly nice and personal and the location was perfect.

something the host isn’t responsible for, but the room was on the 28th floor and there was only one lift that worked, so that meant waiting times in front of the elevator. a little inconvenience but nothing major. other than that: no notes! we loved it!

Location(minutes to the main Des Armes sq, etc), cleaniness, security, super friendly and helpful staff, we dealt with Marcelo, great communication. Nice view from the 28th floor, capacity to leave luggage after the check-out.

The kitchen/living room is on` the 1st floor. The bedroom and bathroom is on the 2nd floor. Might be a challenge for older/or disabled people people.

Good sized room for 2 people, clean and comfortable. Owners are friendly and helpful. Would stay again. Access to hot water. We were able to store luggage whilst we took a trip down south which was great. Good location close to everything

They were very flexible with check-in time; I had arrived early and wanted to leave my bag while I explore, but the apartment was already ready :) Friendly hosts Secure building, everyone needs a pass to access Great location, walkable to the main sights Fully equipped kitchen Comfortable apartment, everything there that you need

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Great apartment, a little of the small side but a ideal base and the pool is a bonus

The curtains didn’t fully shut so there was a light shining through the window all night. Check in was also a bit difficult

Location, Location, Location. Swimming Pool is Nice being on the Roof but can be crowdy because of how much flats there are in the building.

Its a 30th Floor Building with 4 different sections for lifts making it crowdy but hey it's Central Santiago what else to expect.