Hotel was very nice and reception were very efficient and polite. However the Chinese restaurant was terrible, food was mediocre, waiting staff were hopeless, clearly never had any training, the robot that fetched the food from the kitchen was the only thing that worked correctly. The breakfast was expensive (I’ve had better and cheaper in a London hotel) as soon as we found a clean table and sat down the waiter announced that the restaurant would be closing in 10 minutes so hurry up and get your food, however many of the items were empty/unavailable even the omelette chef told us to select what we wanted in our omelette but half the bowls were empty. Shame because it is a nice hotel which is let down by poor restaurant management. To be fair I would go back again but wouldn’t use the restaurants.

Cleanliness at first wasn't satisfactory but when we complained, they attended to our room. We changed the first room because of cigarette smell in the room. The 2nd room also cigarette smell first day. I don't know whether it's the one who clean the room or previous user, the smell was too much. Bathroom floor was not pleasing because it was sticky near the toiket sit showing signs of not being properly cleaned. Location of hotel is good but was not impressed with level of cleanliness. Have stayed here before but this time I was not impressed.

Spacious room, very comfy bed, pillow and comforter. AC was also excellent. Huge bathroom. Very good and spacious shower cubicle with high pressure water. Superb location reachable distance to most places. The concierge got me my train ticket to Hng Kong. They charged 50 cny service charge but that saved me a lot of time and money. The breakfast range of food was HUGE.

Wifi was not good. Whatsapp didnt work. Looks like it was blocked. but in the fair hall and other restaurants, whatsapp was working. That was the only issue in the hotel.

I like the fact that the rooms are spacious and the bathroom is big and well furnished. the stuff is friendly and the location of the hotel is very convenient. I could easily catch a taxi from the hotel which was really great. thumb up to the concierge stuff, very helpful.

the cleaning stuff focuses more on the bed but does not vacuum the carpet. I checked in in a room with a dirty carpet which was really disturbing. the language barrier is also an issue, especially when I needed something specific. the food in the hotel is also an issue for foreigners who do not enjoy the local cuisine.

Very good breakfast, quite ok wifi as far as Chinese standard is concerned, good swimming pool (although 22:30 closing time is quite ridiculous for swimming pool and sauna). Clean rooms. Almost perfect stay.

Cannot go to breakfast with your slippers for some ridiculously unknown reason that baffles even the hotel staff, but they insist on it nevertheless. Pool and sauna closing time. Lack of proper club infrastructure in Skyline 63 bar, with a DJ and music playing (no wonder why no one goes there). Hotel is in the muslim community so when you go for a walk be prepared for that - difficult to find any alcohol or normal (non-halal) food, it's super dirty too and there ain't much to do around.

My room was very comfortable. Bed and pillows were lovely. I enjoyed the extra space. Most of the staff are very helpful and friendly. Checking in and out was easy.

Tighter security is needed for the buses to and from the Canton Fair. I sat next to a man who was staying in the hotel but did not attend the Fair - he got a ride on the bus. On the 29th of April, a man got a lift on the bus travelling from the Fair to the hotel and the driver dropped him in another location than the hotel. This should not be allowed, if spaces cannot be booked on the buses. The people attending the Fair should receive preferential treatment because spaces on the buses are limited!!

Please add more pure vegetarian items in breakfast. because of people who belonging to Jain & most of Hindu community from India , they didn't eat Egg, Fish, Beef, Meat etc. so please consider about this point & add more Indian vegetarian food in breakfast.

By Mistake we had left one of Gift in our Hotel room what we brought specially from India for one of our Chinese parter & we had gone to Shenzhen but when we had called to Hotel staff & informed for that then they replied they didn't found our gift in hotel room

It was an excellent stay in Crowne Plaza Guangzhou. Everything was great(clean, quiet, safe), and professional staff. The front desk staff are very helpful and skilled to resolve any issue and are eager to provide any assistance you may need. Thanks to them all , and special appreciation and regards to Mr. Joe Torres from the front desk. I wiil stay in this Hotel again.

Nothing

Location was excellent for conducting our business, bed and sheets used were very comfortable, amenities in the room were adequate.

I have been staying at this hotel for about ten years, although it is clean the rooms need a makeover they are looking a bit tired. The spa area needs to be updated and working properly, sauna is a like a small cupboard and the steam room was not working. Breakfast was adequate but not to the usual standards I had become to expect.

Everything was great. Breakfast is great. Also, total employees and stuff are so smiley and helpful for your all questions and they are so multitasking they just willing to so your problems. Mr. Joe Torres is the man who help me every time and answer my all questions when I come back to China Guangzu is the best place to stay.