Lovely comfortable beds@room with seating. Ex lifts. Efficient check in. Breakfast room well laid out..variety of food choice..love the vegetables choices,fruit choices..Rooms well serviced..thanks! Really showcases the availability,the tastes! Chandeliers spectacular! My daughter and I loved our indoor golf with The analysis of length,height,speed stats! Wish we had realized to try different irons and woods. Excellent stay with family meeting from Europe and US from the South Pacific. Handy to our relatives and family! Easy to use Uber as out in suburb of Pudong. Loved Our Stay!

Didn't realize u needed a bathing cap for swimming..but could buy one. More lycee for fruit bowl!

Breakfast had a wide spread and the seating was luxurious too. The hotel lives up to its name Chateau Star and is really massive. The rooms are very big and spacious and luxurious interior. The hotel gives the feel of Royal family and treatment is as good. The location of the hotel is ideal. The entire staff is very courtious and soft spoken.

Nothing about the hotel or the luxury or the location can be criticized. Its a fabulous hotel and highly recommended. Worth the amount anyone can pay for the stay.

High luxury for everything: huge room, exquisite taste, lovely tea cups, perfect service, friendly manners, quiet surroundings. This place is a real palace and the name Chateau is not abusive.

The building is not soundproof but it is so big it's easy to get a room without neighbours. It's a 25 minutes taxi ride to downtown but not a big deal either and not expensive. The Chinese restaurant has very high prices with poor and rough service (not even an English menu available nor English spoken staff) but the basic restaurant is fine...although not cheap either! But the room itself was at a very acceptable price.

Nice place and staff, one of the receptionist was very helpful and could speak English.. The area is quite, green and luxurious Rooms are big, clean and with great views

unfortunately their are no supermarkets or pharmacies You can reach anywhere by taxi, but it takes time to reach tourists places

Excellent experience and fantastic staff. Superb variety of facilities, swimming pool is for lengths/exercise not relaxation. The staff went above and beyond supplying us with a packaged breakfast as we had a 4am start to catch our next flight. 30 minute taxi to airport.

The hotel was amazing, the breakfast was good. And the room was very specious, clean, and immaculately furnished. The mattress was very comfortable. The staff at the reception were very helpful and friendly. Highly recommend.

The hotel was a magnificent design. The buffet breakfast and dinners had significant range and very nice. The restaurant had great dimsum. I wish I had more time to use the amenities.

Great hotel to stay in Shanghai near the Convention Center. Very large room with very nice views and everything you need. It's not completely new but it's still in great condition and it's got some charm!

I love how luxurious, and classy it looks! Very very welcoming staff

Buffet breakfast could switch up a little, and the misleading info of the lift. For eg. it mentioned saloon, but the salon wasn’t operating anymore

The hotel is very clean rooms are big. Staff very friendly

I highly recommend to open a cafe in the main lobby or put a coffee machine. The lobby is very poor nothing to drink