Two breakfast areas with different options, I highly recommend the Western. Beds are super comfortable and rooms are huge. The bathroom has a both shower and tub and the city view is nice. Flops provided by the hotel are super comfortable.

The gym is a little small, but the space is huge it could have been optimised more… cardio machines are old and only in Chinese. Machine for weights are multi function but none of them actually does the job. The swimming pool is only for competitive swimmers and there is no relax area.

Location is great, near the shops and alot of local restaurants offering aouthentic food. It is great the shopping mall is near so you can but things you forget at home (charers etc). It is also great as the tube station is just few meters away and as it is near to the magla, the connection to pudong airport is super fast. Breakfast was great, with big variety of food and fruits.

It is hard to say, the staff was friendly and the rooms were nice and tidy. The aircon was also working great as it was very hot outside, The aircondition is a bit noisy but you can turn it off in bedroom, the one in reception room is enough. What i miss was a kitchen towel, if you spill milk in kitchen it is hard to clean. Also the TV doesnt have many TV channels on, it would be great to add some more English channels.

I had a truly delightful experience at DoubleTree Hilton. The staff were incredibly warm and attentive; the rooms were spotless and cozy. I especially appreciated the peaceful atmosphere and high-quality service throughout my stay. Thank you for making my visit so memorable—I’ll definitely be coming back!

Everything about the hotel are excellent. The rooms are well clean and clear. The breakfast are superb with different choices. The staffs have a good customer service and very helpful. The location is very good for shopping and do other stuff.

Although everything are good, but there's always room for improvement. There are too much mirrors in the bathroom.

Super nice rooms. Really good quality material. Comfortable beds. Nice variety and full breakfast buffet for all tastes. Just a high standard really good hotel.

My room had a connecting room made of glass to another room. Frosted glass but the nieghbouring guest had the light on all night and that was a bit disturbing to sleep. Other than that perfect.

Loveeeee the room, it's so luxurious and great for a getaway from work kind of trip. The bed is super super comfy we really wanted to stay in the room all the time!

It's too hot, probably because of the centralised heating, but we end up opening the windows the rest of our stay becuase even when we turn off the heating, it's still hot. We tried turning on the air conditioner, but it's still the heating.

The breakfast was of a good quality and wide ranging

Queuing for 15 minutes to enter the breakfast lounge, then having to sit in another bar area. Returning from getting a juice, I discovered trash on my table and egg shells in the middle of my unfinished breakfast.

The location is very nice, staff speaking English, excellent breakfast

The room was very small with quite old furniture. the reception could not exchange the currency and the terminal at the hotel could not accept the passport scan so It was quite problematic. The deposite for the room is 2 room price ! (provided there is no minibar or any fancy appliance in the room).

it was ok, room a little tired, staff were good and breakfast was excellent. the reason i would not stay again is because i needed to catch two trains, if i did not i would stay again. transportation is god and is local resturants.

room wes tired as was the bathroom

The location is great and the service is well-structured. Everyone works at the hotel was friendly and helpful. The gym was a little small but clean and nice. The pool was clean and well-maintained.

Some of the rooms were a bit old and having issues, we had to change rooms during our stay.