Amazing place to stay. Great location. Beautiful rooms.

Being my first time in China, with my family with a 2 year old in tow, I didn't really know what to expect, but from the moment we checked in up until the time that we left, the entire guest relations team has been extremely helpful. They even sent a birthday cake and greeting for my daughter! Special mention to Hannie Ferolino for going the extra mile for us. If you're reading this review and you're a filipino, I wouldn't think twice of booking here and to look for Hannie. While I am blessed to know a little bit of the language, I could imagine it might not be the case for our fellow kababayans, Hannie will surely make you feel at home! Thank you so much and we will surely be back!

The staff were helpful at check-in and arranging a transfer to the port on departure. My room had a good view, was clean and comfortable. Breakfast was good, a table being allocated for me. Dinner at the restaurant was tasty. The location of the hotel is good for the 'old town', shopping, and visiting Yu gardens (though note it is closed on Mondays, and otherwise has a fee to pay), the local park where there were tai chi lessons going on, and the bund. It is also close to a metro line.

Location

Pool and food

The hotel's location is excellent. It's close to the metro station and has numerous eating and entertainment options nearby. The hotel itself was clean and comfortable, although a little bit dated. The staff were all very helpful and welcoming, and able to speak English (although we communicated in Mandarin).

An air purifier was provided in the room, which helped with the very slight smell of cigarette smoke that came out from the central air conditioner. The temperature in our room was hard to adjust and it always felt quite cold.

Location is perfect. yugarden is 5 misn walk. Metro station is across teh road. The bund is about 10 minutes away. teh staff are great. very helpful and always accomodating. Language might be an isuse sometimes but uts everywhere in china. definitely will stay again.

There were not much Halal options

Nice room, breakfast, lovely staff. The club lounge food is great, it’s like a mini dinner haha. Walking distance to Yuyuan garden area. Club lounge staff are attentive, helpful. Front desk staff Hannie is very nice and professional, checking on our needs often. The bot delivering water is a highlight for our toddler everyday 😄

Nothing

For the first timer visiting Shanghai with limited time, Renaissance Shanghai Yuan Garden Hotel is “the perfect” choice. The main factors are “location”, “value”, and “amenities and services”. The hotel is right next to traditional shopping areas, Yu Garden, and few other touristy areas. It is also a walking distance to the Huang Pu River area. Although the timing was not right, December was quite cold and windy. But we really enjoyed the walk.

The property is very convenient to some popular touristy areas. Yu Garden is a must visit. The Shanghai old city street is also recommended. There are many street vendors and shopping areas that offer souvenirs with reasonable prices. In addition to the hotel restaurants, there are plenty of restaurants (big or small) around the hotel for you the choose from. The hotel breakfast was excellent! If you want to upgrade your stay, book a hotel room with the “river view” that would take your breath away!

The view was as promised. Large room and big bed. Location is very good, in front of the subway exit that connects to airports and other subway lines and train stations. Access to the rooftop bar is via a stairway only, with fantastics views. Late checkout and afternoon tea are lovely details.

The hotel and facilites need an update and some details need to be fixed. Be aware that the staff is not fluent in english, though they try to be helpful.

Super strategic place, their facilities is great just that our view faced an empty lot.. too bad, very near to yu garden and the bund. Would recommend to my friends and family. Definitely will be back if I return to Shanghai. And their staff’s service is excellent. Mostly speaks English. And helpful

The buffet breakfast is abit meh.. but overall it was ok. Is the best you book 1 day before to get the discount rate. Otherwise it will be more expensive.