The installation is really good and clean, the bed is really comfortable and everything was very clean. The breakfast also good and the staff were ok. The pool is too small.

The pool is too small and the receptionist asked us how much time we were going to be in the hotel after we did check out, I found it reckless because we wanted to stay by the pool for a while (short time) because in the morning earlier was closed and we couldn’t enjoy that area. Also, they didn’t have water bottles in the refrigerator.

Location and friendly staff. I enjoyed internet connectivity and the gym. Perhaps because it was a low season, access to lobby and elevators was a breeze.

Breakfast is plain and redundant. More fruits and veggies as well as natural juices would be great. The card key stopped working on a daily basis for no reason.

The hotel is located near the Medical Center and shopping. Safety is a major concern, as is security and cameras. I had the great opportunity to meet the new manager, she is professional, polite, and attentive to detail. This is not my first time in this hotel and I select it because of safety concerns.

Sometimes the bathroom towels are missing, the restaurant can be improved to provide a rapid response but the quality of breakfast is excellent.

Nice hotel with a good location on a quiet side street good desk for doing some work comfortable bed and good shower the staff are also having a good professional attitude Also the breakfast buffet offers plenty of choices to enjoy

as with most of these type hotels you can't open a window for some fresh air have to depend on the AC I don't like that when the rooftop jacuzzi wasn't operational

Great service, and the variety of breakfast is a plus! The bathroom door is very inconvenient as it's shared with the closet. Every time we need to use it, we were afraid it would fall on top of us. Other than that, very good.

This location and the staff provided nothing but STELLAR CUSTOMER SERVICE AND SAFTEY MEASURES I REALLY APPRECIATE THAT

This location and the staff provided nothing but STELLAR CUSTOMER SERVICE AND SAFTEY MEASURES I REALLY APPRECIATE THAT

The room was very clean with good AC, WiFi, comfortable bed and plenty of space to unpack. The staff are all very professional and friendly. The restaurant had very nice food and the breakfast in the morning has a good selection. The hotel is a very short distance to Viva Mall which has a supermarket, lots of great restaurants and shopping. That was very convenient for our stay. We stayed for 3 weeks and had a very enjoyable stay!

Nothing! Everything was great

Great value for your buck. Spacious, friendly staff, big shower with actual hot water (to this point 4 previous places struggled giving us hot water). Location was good too.

Nothin, all was great

The gym room is sufficient for little workouts. The pool area is great and offers an amazing experience during sunset time. The hotel is really close to the Viva Envigado Mall!

The music in the gym room and on the balcony was a bit too loud and was always playing, sadly there was no option to turn it off or make it quieter. We had a couple of power outtakes in the building during the first 2 days.

Great hotel! Value for money was really good. We especially enjoyed the spa on the rooftop, magic to watch sunset from the whirlpool! Also a comfortable bedroom and bathroom and very kind staff. Definitely a recommendation

The breakfast had not a very efficient setup, and we missed some yoghurt or different kind of breads.