Good location. Good facilities. Comfortable room and bed. The place is clean and has what is required for a nice stay.

Upon arrival I discovered that even if entitled to not to pay taxes, my stay ended up costing me 19% more. The receptionist, Elkin Betancourt was not only not willing to listen but he was also uncourteous and argumentative. They were requesting an immigration stamp on my passport. Unfortunately, putting a stamp on a passport is a practice that tends to discontinue not only in Colombia but all over the world. This hotel will have to update their procedure to avoid this to happen.

The best apartment we've ever stayed in Bogota. I recommend it for friends and family. Very spacious with living room, kitchen, two separate bedrooms, two bathrooms, walk in closet. A few steps away from Unicentro Shopping Mall. And not to forget, the breakfast. It's a 10+

The key rooms are given are the reception desk. Is both a residential apartment and a hotel so it can be confusing on arrival.

It didnt have a helper with the luggage.

The location is perfect, right next to the mall and supermarket, and the apartments are big and comfortable. The staff is nice and helpful.

It takes time for the hot water to come out and there is low hot water pressure. Kitchen appliances need to be upgraded.

A tad noisy being close to the front desk. We have stayed here before and truly appreciate the property. I would highly recommend it.

It is clean, the staff is very friendly, good breakfast, and the location is great.

There was one door that wasn't working properly.

Breakfast each day was excellent. The staff were wonderful.

some of the windows did not close/seal correctly. It was also difficult to find the facility.

Exceptional Location

Old furniture and facilities

All es Good

No hair dryers in all bathrooms

Location, checkout process

Wifi not working at all