The property is Beautiful! I feel like I didn’t even need to go to the national park, every animal was there! Every time I went outside I saw something!! The beach is definitely a HIKE but so worth it! My boys loved the nature hike through the rainforest and the beach was worth it. The property was clean and the staff was amazing! Special shoutout to the restaurant/bar staff! So awesome! Special shoutout to Johnny, Javier, and Warner!!!

It was perfect! Not ideal for someone who doesn’t like nature tho but that was my favorite part!! so perfect for nature lovers!!

The room was a fantastic size - a family room with two king-size beds and a lovely bathroom with a shower and a bath - perfect for a family of four. There is a small fridge which is very helpful plus a large balcony which monkeys visit every morning play which our children loved. Breakfast was nice but we stayed 8 nights so became very samey after a few days. They could have varied it a little every other day, for example. The beach was a short walk through the undergrowth of the jungle which was nice. The hotel is on a huge, steep hill, which we wasn't a problem because we walked and the hotel offer a gold buggy every time you step out of your room or the restaurant to offer you a ride.

The restaurant food was great and reasonably priced. After a week's stay, we were a little sick of the menu but most guests only stay a few nights so I think this more our problem than an issue with the hotel. And again breakfast was the same every day which could have varied at least a little each day.

Shana by the beach is centrally located in the beautiful Manuel Antonio neighborhood, the gorgeous tucked in beach Playa Bisaenz is 5-7 mins private walk from the hotel. The staff at Shana by the beach are all Fabulous & greet us with warm genuine smiles every time. The hotel has beautiful surrounding aesthetics, we had booked a junior suite & we loved the patio with the Beautiful colorful plants & trees to view from the patio. I would definitely recommend my friends & family to stay here and me myself will be coming here every year. The staff at the restaurant always energetic smiling Mr Xavier, Erica & Alan’s sunny side up eggs & pancakes, Yasmin’s beautiful welcoming smile are all the big draws of Shana by the beach, everyone including the staff who escorted us in the golf cart, the security staff at the gate, the housekeeping staff were all Superb. What a Fantastic staff & hotel you have. Thanks Hoyette! My kids & I definitely enjoyed our stay very much at Beautiful Shana by the beach Hotel. You guys deserve 5 stars seriously.

None I could think of.

Great location. Easy to get to beaches and Manuel Antonio. We had a rental car and I would recommend that as short walks can be hilly, hot, and dangerous (narrow roads and some aggressive driving). Breakfast and breakfast staff were excellent. Location is amazing, wildlife on hotel grounds and around is amazing. Staff mostly excellent. Rooms were super comfy, balcony looking at forest canopy was outstanding. Saw titi and white faced monkeys every day. Saw macaws and toucans on grounds a couple times. Other gorgeous birds around as well. I would definitely recommend Shana, dinner was a little pricier than outside restaurants but food was great.

Loved staying here, the adults pools especially is really nice with a bar serving food and drinks. Having access to Biesanz beach through the hotel was a selling point to us, where we went and relaxed and swam in the mornings with not too many people. Be careful it’s a steep 10min walk down, the walk back up could be tough for someone less fit! Same goes with the grounds itself, it’s located on a very steep hill to go up to the restaurant and pool but they have golf carts to help you. Staff were really lovely. Lots of wildlife around including a big group of monkeys that came down to the pool area one night. The views from breakfast were fab.

Room was a bit tired. Food from the restaurant is a bit hit and miss, the sushi and ceviche were great but I felt some of the dishes were overpriced and bland (seafood pasta)

The animals around, was more worth it than going to Manuel Antonio Park, I saw a tucano, a lizard, a sloth, monkeys everywhere… including my varanda ! Cocktails at happy hour 2 for 1. The pool is not heated, but was warm enough, during day and night. Pool and restaurant with a view. Great option of a second pool with no kids. Beautiful architecture, great food at breakfast (pancakes and eggs from scratch) and dinner. The hotel is on a hill, but a golf car took us up any time needed.

The color of my sink lol (red). But the installation was great, hot shower, that was just really a detail.

Breakfast was great each morning. All staff were friendly, attentive, kind and helpful. Hotel shuttle to airport safe, efficient and enjoyable! Hotel arranged safe taxis for us to local restaurants. The wildlife around the hotel was amazing to see. Saw sloths & monkeys from our balcony. Birds including a toucan from the pool area! Beach was lovely, path down to the beach was steep but beautiful. Very relaxing and beautiful to stay here. Evelyn was very helpful to speak on the phone to us prior to our visit and booking our shuttle and Ian helped with our EFrains tour booking to the park

The staff was AMAZING! Everyone was so helpful Ann kind. We had a baby and a toddler with us, and everyone engaged them, talked to them, helped us to get high chairs, when we needed. Staff was always there with a golf-cart to take us up or down the hill to reception. They were also very helpful with booking tours. We were worried when our tour ran late, because we were already requesting a late checkout, but they were so nice about it, and gave us extra time. Also, one person in our group complimented the fresh mangoes at breakfast one morning, and the next morning, when mangoes weren’t being served, he brought over a plate of mangoes just for her. It was the nicest thing, and we felt so taken care of. Gorgeous property! The rooms were great - the beds and linens were so comfortable. The bathroom was pristine! The private walkway to the beach was like a mini nature walk for the kids. The pool, bar, restaurant - everything was immaculate. Our absolute favorite though, was all of the monkeys we could see right at eye level from our balcony. This was our favorite hotel on our 8-day trip. I would recommend this place to everyone!

Nothing - they’re perfect!

Shana is a stunning hotel that offers breathtaking views, exceptional customer service, and the added delight of regular evening visits from playful monkeys—making each stay truly unforgettable.

While the overall experience was wonderful, a few aspects could be improved. The alcoholic beverages were not well-balanced, lacking the finesse expected from a hotel of this caliber. Additionally, the lighting in the stairwells could be enhanced, as they were turned off at 9:00 p.m., making it inconvenient and potentially unsafe for guests moving around the property in the evening.

Staff were very friendly, helpful and responded quickly to our needs such as room service, laundry, housekeeping. They were always friendly and helpful when booking our excursions and reliable transportation when we went off resort to explore. Food at the dining facility was very good so you do not have to leave the resort to have a good meal. We were able to see the white faced monkeys, toucans, macaws and sloths from our balcony. No need to go on a nature tour in Manuel Antonio since we were near by.

Nothing. We were in the rain forest next to the Pacific. Wear good boots when you go down to the beach. It can be a little slippery when it is raining.