We booked two rooms for me and my sister's family. It's a gorgeous little hotel in the middle of the old town with everything in central Prague within walking distance. Other cool neighborhoods like Karlin and Holesovice are easily reachable by tram. What I appreciated most was the outstanding hospitality and kindness of the staff. Everyone got a bottle of welcome wine! The staff, especially Daria, went above and beyond to accommodate our every request, including a late check out at 4 PM, and a quick room change (I requested a room with less outdoor noise). They ensured we were welcome and comfortable and quickly worked on our requests. The views outside the rooms were truly spectacular. The breakfast was lovely. Thanks again for your outstanding service.

If you like me prefer to keep your windows open at night, you could ask for a room facing the square and not the road. It's less noisy. But all the rooms are very well equipped with noise-canceling windows so that's not a problem for most people.

We visited four popular European cities on our trip but the stay at the Josephine was the absolute highlight! First, you cannot beat the location. The best of Prague is right outside your door! The room was massive, decorated in keeping with the age of the hotel with fine antiques, and the beds the most comfortable I have ever slept in! If it weren't for the breakfast buffet calling to me ( a delight for even the most discerning pallets) I could have easily stayed in our room the whole time without regret. Above all, the young, polished, polite and eager to please staff was the crowing glory. I cannot write enough good things about our stay at the Florence Hotel. Simply the finest.

Excellent combination of location + authenticity + comfort + price. The hotel is located 2 minutes walking from the main (and beautiful) square in Prague, yet within a secluded and quaint square, away from the crowds. The building itself and rooms are very 'Pragu-esque' and become part of the visiting experience. This is an important point to consider for those who might expect a 'flashier' or more 'corporate' hotel. I, personally, thought it was a plus. The rooms were large, overlooking the beautiful square, and with distinctively comfortable beds. We did not opt for the breakfast (but saw the room, and it looked very nice). The staff was very nice. The hotel arranged for the airport transfers (10 euro per person, quite reasonable). The price we paid was very reasonable, considering all these aspects. I would definetly stay here again!

The only thing I would have wished different was the temperature in the room: it was a bit chilly, and there was no way to turn on the heat (late April stay).

This was the most wonderful find in all of prague. From the moment I walked through the door Elizabeth at the front greeted me.She was extremely helpful as was diana in making sure my stay was perfect. They were there with suggestions and ideas for what to do.They helped me find restaurants and concerts. The staff is instantly friendly.And you feel like you're part of a family.This is the place to stay in prague. The breakfast is marvelous.Let me serve it till 11 and if you're anything like me.I like to get up a little later , ha ha. The array of cookies and cakes and jellies , and all of the breakfast items , along with coffee and even percco! Totally worth starting your day off with their breakfast and then going on your outing. I will be back and I will stay here. They are welcoming to everyone from every walk.Will feel comfortable and come out of there with new friand wonderful memories. Bravo also to the wonderful Maid's and kitchen staff. I miss everyone already And this beautiful old world property with its charm I'm character from another time.

There wasn't anything I didn't like about this hotelorange staff.Everyone was gracious.Unkind, and it was perfectly located to everything.You're five minutes from everywhere. You can. Walk all over the old town from here. Forego, spending a fortune.Stay here this way you'll be able to really see the city and meet the people. Much of the staff that works there is from there , which is a testament to prague and also to the beautiful josephine hotel.

1. The location!!! It's a little historic square in the heart of old Prague,1 minute's walk from the astronomical clock. 2. The room is huuuuge!!! With a lot of furniture, a coffee corner with machine (capsules are "on the house"!). 3. Perfect and reach breakfast served like in moves! 4. Very friendly staff.

1. The elevator is microscopic, for 1 average person and 1 suitcase. Or for one above the average person. A bit problematic. 2. Our room was between floors and there was a stair with several steps without an elevator. But the hotel staff helped us with the suitcases.

Everything was amazing with this hotel. The location was perfect, right in the middle of everything, but not with the noise of the crowds (for example the hotel was right in the middle of everything so we didn't use public bathrooms much, we could just easily go back to our hotel room.) The room was unlike anything we have experienced - fabulous! Clean, large, air conditioned, everything we needed, plus extras were provided. The breakfast was exceptional. It was a buffet that had everything you could image, freshly made, fresh baked goods, coffees, teas, juices, sweets, savory and even gluten free options. The staff I cannot say enough, everyone was extremely helpful, wonderful. We will be back and we are recommending this hotel to all our family and friends.

That we had to go home so soon.

From the moment we arrived at Josephine Old Town Square Hotel until the day we checked out, our experience was nothing short of excellent. The true shining stars were the staff, especially Elizabeth, Diana, the other receptionist, and the wonderful housekeepers. They were warm, friendly, and always ready to help, consistently checking in to see if we needed anything. Their dedication to ensuring we had a comfortable stay was truly impressive. For example, I requested extra pillows, and they were already on the bed when we checked in—a testament to the attentive service we received throughout our stay. The housekeepers were particularly observant, paying attention to small details that made a big difference. When I purchased still mineral water, they replenished the complimentary water bottles with still water, and when I bought sparkling, they switched to sparkling. This thoughtful consideration was a delightful surprise that made us feel truly cared for. The location of the hotel couldn’t be more perfect. It’s in the heart of everything, making it incredibly convenient to explore Prague. The added bonus of discount vouchers for various tourist attractions was a great touch. The hotel itself was comfortable, well-equipped with all the basic amenities, and surprisingly spacious, providing a cozy retreat after a day of exploring the city. However, there are a few areas where the hotel management could improve. Firstly, blackout curtains would be a valuable addition, as the room gets very bright as soon as the sun rises. Secondly, it would be much more convenient to have power sockets next to the bed for charging phones, instead of only two sockets in the room. Finally, better soundproofing is needed—the walls are paper thin, and we could hear conversations and even the smallest sounds from neighboring rooms. This also made it challenging for the housekeepers, who seemed to tip toe around to clean quietly in order to avoid disturbing guests.

Firstly, blackout curtains would be a valuable addition, as the room gets very bright as soon as the sun rises. Secondly, it would be much more convenient to have power sockets next to the bed for charging phones, instead of only two sockets in the room. Finally, better soundproofing is needed—the walls are paper thin, and we could hear conversations and even the smallest sounds from neighboring rooms. This also made it challenging for the housekeepers, who seemed to tip toe around to clean quietly in order to avoid disturbing guests.

The location is incredible . The staff are super helpful and friendly . The design and look of the place is superb . The breakfast and roo it is served in is so quaint … so much attention to detail ams you couldn’t want for any more chose or quantity of did . The beds are sooo comfortable . The place is spotless. Room is serviced daily and water is refilled and coffee capsules replenished for the Nespresso machine . Towels are plentiful .

Shower in bath was tricky as it was high off he ground so I asked for a non-slip bath mat to feel more secure . 2 mins of noise late at night where the very nearby restaurant would collect their bottles hit literally 2 mins

It is a cute hotel in a brilliant historic location. Room was vast and really appreciated the little details like the welcome chocolates etc. Staff were very friendly and helpful. Had a great night's sleep.

This is only personal preference and not a mark against the hotel but would have preferred more options as a continental breakfast. There were some limited cereals available but a lot of cakes :). Sometimes just a croissant and a bowl of cereal does the trick. It was really the Eastern European type of breakfast with cheeses, meats (some hot options) and a few cereals. But the food was great this is just my personal preference.

We have had a wonderful 5 days stay at hotel Josephine. Great staff, helpful, friendly, obliging. Gorgeous room number 33, very large, comfortable bed, more like a family room double bed and two singles. Overlooking quaint little square. Close to bigger main square, in the heart of the old town yet close to the hustle and bustle of everything. About 15 minute walk to Charles bridge. Tip: get out and about early to avoid crowds and organised tours. Our room was quiet except for the distant faint sound of music from the local bar, but never affected our sleep and had decent sleeps all week, never heard people next door either. Breakfast sufficient for us. Think bacon provided every other day and daily fried eggs: boiled eggs,selection of breads and local cuisine on hand including pastries. So all in all brilliant. Go see for yourself!

Nothing, small note, lift very tight squeeze, we were on floor 2 and easy enough to climb wooden staircase.